Ace Hardware Newport

Such a convenient stop for anyone that lives in the Newport, KY area. They offer everything and anything related to the handyman industry. I come here to get all the supplies I need for indoor and outdoor chores. I get my tools here and smaller items like flashlights, etc. There is always about 4 staff employees working who can help you find anything you need!

If you can’t find it at a Walmart, I’m not completely certain you will be able to find it at this ACE either. Sadly, the product selection at this location is seriously lacking. Your shelves might be tidy, but in my book they were a little too tidy…
Case in point, I was looking for a gas hose hookup for my grill. Since ACE carries grills of the same type that I have, I figured they would supply the parts to hookup said grill. Sadly, I was mistaken. Who caries the grill, but doesn’t have the parts to hook it up?!
Next time I’ll drive a few miles further to Lowes, where I know I can find what I need. Thanks, but no thanks ACE.

love this store. Helpful staff, basic selection. the place to go when you need things for a basic project.

I really like this Ace Hardware because it is centrally located and, for me, I don’t have to deal with the hassle of getting out to one of the «big box» hardware retailers. In other words, it’s located in the middle of a dense urban sprawl in Newport vs. on the periphery of a city. In addition, they have most basic needs that you could ever want, however, given the limitation of square footage, you do experience a trade-​off on selection vs. a big box hardware retailer — so it’s kind of they have _​_​_​but they don’t have 50 brands of _​_​_​. Finally, I really like the customer service at this Ace Hardware. It seems it never fails that when I walk in the door, I’m greeted with a «hello» and a «can I help you find something». To me that is valuable — I spend more time wandering around the big box hardware retailers just looking for things (which generally gets me in trouble with «impulse purchases»).

I enjoy this Ace, the staff is very friendly, outgoing and willing to help. I like supporting local stores so I prefer to go here instead of the bigger home improvement stores.
I was able to get natural remedies for killing the weeds in my garden from here and they sell bamboo rods for your plants! Much better option than those plastic ones!

Excellent selection of typical hardware items in a great location. Until a friend told me about this place, I would have driven who knows how far to the other big name hardware stores and wasted gas and time. Cool. So, as others have mentioned, the staff are friendly and one approached me and quickly helped me find my items. I will be back and almost look forward to the next household issue I will need to fix.

Finally! A decent hardware store near Downtown. All too often I found myself trekking 10 miles (up hill, barefoot in the snow, mind you) to a Lowes or Home Depot. Then suddenly, this Ace popped up in the former location of Payless Shoes in the Newport Shopping Center.
Ace is more of a hardware store to pick up screws, tools, and building materials rather than a gigantic home improvement warehouse. Think of Harry’s Hardware, one of Tim Taylor’s favorite spots.
Each time I visit Ace, the customer service has been spot on. I am greeted within moments of entering the door, and before I can even get near the aisle of nuts and bolts, a clerk is asking me if they can be of assistance. On two memorable occasions, I’ve received great help from Bob. He’s an older, white-​haired fellow, who is exactly the kind of guy I want to sell me hardware.
Bob was very patient with me as he sifted through drawers of toggle bolts while I told him «I think I need something shorter… no, wait… less wide.»
Another time I needed a plate for my bike rack, which I dragged along to the store with me. While Ace had the backing I needed, unfortunately the hole to place the bolt was an inch too short. Bob had me purchase the plate, then kindly took it into the back room to drill a new hole right where I wanted. It was a perfect fit!
Prices at Ace are comparable to Lowes or Home Depot, but here you have the benefit of talking to clerks who are craftsmen. Just like their slogan says, «Ace is the helpful hardware place.»

I’m so happy this hardware store opened.
Up until now I’ve had bad and worse options for home improvement projects. In this same shopping center was a Sears Hardware. It was full of incompetent people and it was badly merchandised. You might find what you’re looking for. Nearer my house is a mom-​and-​pop size store but like many mom-​and-​pop stores, the selection wasn’t that great, the hours were bad and mom-​and-​pop weren’t the friendliest. Oh, and after a bad storm they hiked up snow shovel prices.
So I’ve had to drive 5.5 miles to Lowes or 7.7 miles to Home Depot. That’s no long trek, I know but you have to factor in that every home improvement project I do takes at least 3 trips to get things I didn’t know I needed, to get things I’d forgotten and replace bits I broke. That 5.5 mile trip is really 11 miles but after a frustrated Saturday is easily 50 miles.
So Ace is closer and I’ll be going there. But not only because it’s much closer. It’s got just about everything a guy trying to do a bit of home improvement could want. There’s plenty of tools, plenty of replacement parts and few kitchy items. It’s all nicely organized and the staff seemed helpful (even though I didn’t need it) maybe aggressively helpful. Nothing bad with that, though.
Newport, Belleveue, downtown folks, go here for your needs. It’s worthy the stop.

ACE moved in to the old Village Discount Store in the Newport Shopping Center. I was disappointed when the Sears Hardware Store down the street closed last fall, so it was exciting to me when ACE opened up recently. It’s nice to have a neighborhood-​feeling hardware store. Each time I’ve been in and browsing, a staff member was quick to approach and ask if I needed help. Checkout is quick, even with them offering to sign you up for the rewards card. Of course the selection’s not anywhere as huge as Home Depot or Lowe’s, but if you just have a quick need like having a spare key made or picking up some Gorilla Glue, ACE is the place! One thing that would make it better is if they had a post office branch like the Florence location does.