The Newport Beach Veterinary Hospital

We love Dr. Cohen, Deb, and their staff. Besito is our 3^rd dog with them and we would not dream of taking him anywhere else. Our bullmastiff breeder referred us to Dr. Cohen almost 20 years ago and we are so grateful.

The Newport Beach Veterinary Hospital sets the bar when it comes to «all things» dealing with veterinary medicine. From the moment you step through their door you know your pet is in capable hands. Dr. Jeffery Cohen, his wife Deborah, and the staff at the hospital, take a personal interest in each and every client. They are dedicated to their jobs and work endlessly and tirelessly so that our pets receive the best medical care. Dr. Cohen is a gifted internal medicine specialist. His medical knowledge knows no bounds. His multi-​talented wife, Deborah, is the woman you want taking films of your pet. She is known throughout the state for her expertise in radiology, and she runs the hospital like a fine tuned piano.
The hospital is a warm and welcoming place for our pets, and frankly, for us. It is a sanctuary for our «family» members. Young or old, our pets have a safe haven while at the hospital. I speak from experience, as I have been a client of the NBVH for over twenty-​five years. The Cohens and staff are like family to me. We’ve shared victories and heartbreak together. I can honestly say I’ve never met a vet that is as dedicated or intelligent as Dr. Cohen. The man is a «rock star» in the world of veterinary medicine. Deborah, and the entire staff, are some of the most compassionate people I have ever met. They possess a work ethic unparalleled to any other veterinary practice. They embrace the daily challenges of a demanding hospital with professionalism and grace. They treat our pets with the love and dignity they deserve. Rest assured that taking your pet (s) to The Newport Beach Veterinary Hospital will be one of the best and smartest decisions you will ever make.

The office is horribly mismanaged. I had an appt. with Dr. Cohen and I waited over 1 hour to see him in a room with my sick dog. No one came to give me an explanation of why he was so late. Picking up your dog is a nightmare. You have to plan to wait at least ½−1 hour. Talking with the doctor is a rarity. If there is a problem, he typically calls after 11 pm and leaves a message. So, you are unable to ask any questions. They do overcharge. Their fees are about 30% more than Corona del Mar Animal Hospital. We moved our dog there and it was such a relief to have an organized office and to be able to speak with a kind, concerned vet. The most important red flag for me is that they misdiagnosed my dog and she nearly died. When confronted, they denied the other vet’s diagnosis, and said that the vet I took her to was mistaken. However, the treatment she received from that vet finally made her better. They are too busy to handle the amount of patients they have and give them the attention they need. They expect the people in the front office to do too much. The doctor and Deborah are the ones who should be communicating with the pet owners. My recommendation is to go elsewhere.

My wife and I are so happy that we brought our cat to be a patient of Dr. Cohen at The Newport Beach Veterinary Hospital. You can tell that Dr. Cohen and Dr. Julie really love all of the pets that come into their office, and they went above and beyond to take care of our cat each and every time that we brought him to the vet. There’s no other vet we would ever go to!

I am beyond thrilled that we found this vet over a year and a half ago. The Docs and entire staff are absolutely amazing. We always felt that our sweet kitty, Bagheera, was in the best hands possible here with Dr Cohen and Dr. Julie!
They took amazing care of our Bagheera and we would HIGHLY recommend them to anyone for their fur baby’s needs and care. We love that this place is clean, the people are friendly and I just can’t believe we found such a wonderful place!
Unfortunately, our sweet kitty passed away last weekend after a long and healthy life. He was 17 years old and we miss him so much. For the week that our kitty was there, Dr. Cohen would call in and check in with us and keep us updated on our sweet kitty’s progress… even if it was late. He would call us at 1am just to let us know that he was with our kitty and that xy and z was happening or to tell us about test results. That week I was a wreck, little sleep, little to eat and just constant tears and waiting by the phone. I am so glad that Dr. Cohen would call us at any hour of the day or night to keep us updated with the very latest of our beloved boy. What other doc does that? Dr. Cohen went above and beyond any and every expectation. You can tell that he and his wife love what they do and have such a strong love for the animals that are there.
Each time we would take our little guy in, they would love on him like he was their own cat. Our Bagheera was so special to us as I have had him since I was 10 years old and he was only 2 months old. I only wanted the very best for him. I WOULD NEVER take him somewhere without extensive research and if I didn’t feel comfortable after the first appointment, I would have left and never turned back. Like I said before, we KNEW he was in the best hands possible.
You will LOVE every single thing about Newport Beach Vet! Thank you Dr. Cohen, Dr. Julie, KerryAnn, Maria and everyone — we sure love you guys! Thank you for taking care of our boy.

You will NEVER meet such an excellent vet as Dr. Cohen. He and his wife, Debra, are so friendly, kind-​hearted, and extremely intelligent. They do their job thoroughly, explain everything in as much detail as possible without rushing because they have more people waiting. They take their time to answer all your questions and are genuinely so loving and caring towards all of their patients. A lot of vets don’t stay overnight at the hospital, but Dr. Cohen and Debra do. All the animals there are monitored 24 hours a day, 7 days a week. They have the newest technology and work absolutely wonders for all their patients. When no other vet gives you hope, Newport Beach Veterinary Hospital will and does eveything in their power that they can. If you are considering going, please GO. They will not let you down. You will walk out if their pleased and wowed! I only trust my babies’ lives with them!

Very friendly staff and great doctors.

Oh my gosh! We took our Hannah, 2 year old Border Collie bitch for her OFA hip and elbow x-​rays. Dr Debra Cohen is the best, hands down!!! Extremely caring, super friendly and beyond words knowledgeable! She explained everything, before and after the procedure, took the time to show everything on the image in details, her opinion, what the grade will possibly be, I’m literally over the moon! She also complimented on the dog, saying, she took over 46 THOUSAND x-​rays for OFA, Hannah was one of the, if not THE easiest dog to work with. We’re just starting our kennel, but we will never take any if our dogs for OFA elsewhere ever again! Thank you Dr Cohen for such a wonderful experience!

The good things:
These people are qualified for doing veterinary work.
The bad things:
It’s weird that for a place where you’d expect Newport Beach-​type high standing and class in dealing with customers/​patients, they treat you like any shady car salesman would. There is no picturing that we have a life that we’re trying to go about when people like these make getting everything they can out of your wallet their sole priority, and without the class of at least trying to hide it.
I’m not even going to mention my pet on this review because it’s very clear that he’s been out of the topic since I entered that «animal-​care-​dealership». Not going back. I’d rather have a slightly less experimented doctor look at my pet and tell me what’s what that such a blatant scam process such as the one they have going there.
Oh and also they’re too greedy to expand at all so don’t expect to not wait less than hours/​days for anything you need (and in the mean time you won’t see your pet and they’ll see your $$).

Dr. Cohen and his wife are awesome! We rescued a mischievous Boston Terrier a couple of years ago, and I have had to bring him in for regular care and emergency care. Our Boston was stung by a bee and stopped breathing in the car on the way to Dr. Cohens… They rushed him back, got his breathing going and kept him overnight. I was sent home with shots to administer if this happened again… and was given a thorough lesson on how to do so. They really took the time with me… Another time he had an allergic reaction and I rushed him down there after hours almost 8pm– pounded on the door and rang the doorbell… Dr. Cohen’s wife rushed out and grabbed him and once again they nursed him back to health. They are so dedicated to the animals and their practice. I trust that my dog gets the best care possible… but I know it also comes at a price… The care has not been cheap but well worth it. I haven’t had any front desk issues, I actually like the girls up front… They are always engaging and want to know what kind of trouble my Boston has been getting into.

Took my 15-​year old Chi to Dr. Cohen and couldn’t be happier. My girl has NEVER had anyone pay that much attention to her. She got a complete check up, literally from head to toe. Dr. Cohen took a lot of time for us and explained every little detail to me. He made my old little girl feel very comfortable and was very gentle and loving with her, which calmed her down quite a bit. This hospital has the most advanced technology there! They are also VERY clean and pay attention to every little detail. DOESN’T GET ANY BETTER! If you want good care for your animals, this is the place and the vet to see! I take the drive from Long Beach to Newport. Says it all I guess…

I initially took my new puppy here to get her second round of shots and they seemed kind and Dr. Cohen sat down with me and was very nice. I had an emergency with my pet a month or so later and when I called they were of no help so had to take her to another vet. After showing my records I sat down with the vet and we both noticed the outrageous amount they charged just for her standard shots. Her basic procedure to get fixed was also going to be extremely high. Just got the feeling they were doing me a favor by just being in their presence, much like a snooty waiter. Needless to say I haven’t been back and love my current vet. Sorry guys but just got the feeling they didn’t want me there and the prices were way too high for basic shots.

I just lost my 13 year old little girl after a hard battle with nasal cancer. It was such an emotional rollercoaster, and I am so glad that I decided to take her here for her care. My little pup HATED going to the vet until we brought her here for diagnostics and a second opinion after taking her to a different vet. They truly care about animals, and Dr. Cohen and his wife have devoted their lives to taking care of God’s creatures. I could tell that they treated my baby well whenever she had to stay a few nights. My little pup didn’t get anxiety every time we went in for an appointment, didn’t pee or poop on herself when she saw the door, or didn’t try to give me a fight and block the door with her paws when we walked in. She actually ate their treats, which is something she never did anywhere else, even at Petsmart or the groomers. They must have doggie crack in their treats because she would eat 3 – 4 every visit. (We rescued her from the pound and she was always a very timid and nervous pup, but very sweet.)
Dr. Cohen and his wife Deb have years of experience working with animals. They do a lot of rescue work and currently have 5 rescues of their own. They are excellent with diagnostics and very thorough. They really are the best in Orange County. My pup and I had many appointments with Dr. Cohen. He is the most sweetest, humble and caring vet. He spends the time to look over everything, makes lots of notes, and answers any and all questions. He’s a very busy guy, but never did I feel rushed.
We did what we could to make sure that my pup was comfortable until it was her time to go. When we had to put her down we got to visit with her as long as we wanted to, she had a toy in her paws, and we held her as she took her last breath. It was a peaceful process. My pup absolutely loved Dr. Cohen and his wife. Dr. Cohen told us that the night before we put her down, he put her little bed next to he and his wife while they were working on paperwork because they wanted her to hear familiar voices while she was in the hospital. I’m surprised by some of the bad reviews on here. After my experiences with other vets in the past, this is by far the best place I have ever brought my little pup to. I wouldn’t ever think of taking my babies anywhere else now. All my future pups are going here.

If you love your pet and want the best medical attention, Dr. Cohen, Deb and staff are the absolute best. They treat every animal like their own.
I’ve used Dr. Cohen for over 25+ years with a number of dogs and they have always received the best care ever. Their follow-​up is exceptional and diagnosis is unsurpassed. It is a testament that people travel far and wide to come to Newport Beach Veterinary Hospital. While waiting in the front room I have met other clients that have come from Santa Barbara, San Diego, Arizona, Nevada as well as other states. Obviously other vets refer to Dr. Cohen as he is an Internal Medicine Specialist.
I would not consider taking my pets to any other vet. Dr. Cohen and the Newport Beach Veterinary Hospital are the absolute finest available. It would be my only recommendation on where to go.

Dr. Cohen is great. Up-​to-​date, intelligent, kind, and very caring! He takes his time, explains what’s going on, and investigates every little concern I have. He’s exactly what I want in a vet.
Then, there’s the staff.
However amazing Dr. Cohen is, inverse that, and welcome to the front desk of HELL. It’s very confusing. Do they hate their job? Do they hate me? Is there any way I can pay Dr. Cohen without also paying them to roll their eyes at me? So many questions.

This review would be a zero if I could make it. I was not a heavy Unilocal reviewer previously but just happened to have time to post a review about this place. This was a previous experience several years ago but what occurred makes me sick to my stomach even to this day. I had taken my dog to Mr. Cohen (doctor would mean he tried to help my dog) when he was visibly in discomfort and he seemed to be struggling to breathe. Being a client there that took both my dogs there and after spending thousands of dollars on these dogs I would’ve thought they would have done their due diligence to properly take care of my boy.
Long story short the most important thing was to see how I was going to pay for this. I told Cohen that money wasn’t an object and do whatever it took to fix my dog. He even went as far as to say he would stay with my boy overnight and call me if it looked like he wouldn’t make it through so I could come down and say goodbye. After staying up all night my wife and I fall asleep only to wake up 30 minutes later to have them tell me that he has just passed away. Being that the vet is 3 miles away, I jump in my car and get there in 5 minutes. Now if Cohen had «stayed» the night or whatever other bs I was fed, he would have still been warm and loose. He was cold and still and felt like he was in a fridge.
Any other vet may have still not have saved him or the outcome may have been exactly the same, but don’t lie to me. Don’t tell me he was with someone the entire night, or some other crap. My boy died without his family in a O2 box in a cold and sterile surrounding. Don’t go here, don’t trust this place with a family member, and definitely question what this guy says. I just wished that I had done that before it was too late. Cohen is out for himself.

So not only does their customer service stink, but apparently their doctors don’t know how to diagnose properly either. After visiting another veterinarian who took x-​rays as well as did an ultrasound, I was told that Newport Beach Veterinary had MISDIAGNOSED my dog. Newport Beach Veterinary told me our dog would need a $ 4,500 TPLO surgery which as I now know would have been totally unnecessary. The diagnosis was based on their orthopedic «specialist» watching my dog walk and palpating his leg– NOT by taking an x-​ray of the affected area or performing any other diagnostic tests. I am so glad that I followed my gut and took my pup to another vet who is obviously more competent than this office.

Dr. Cohen and his staff get five stars. Dr. Cohen and his wife Deb are first rate as always. I’ve noticed a distinct change for the better in the front desk. I realize that working with the public is not always pleasant and this is a very busy vet office, on top of that they seem to work long hours here. On the two occasions I have dealt with the girls at the front desk recently, they have been pleasant, helpful and efficient. Good job girls!
I feel confident that my pet receives only the best care here and I would recommend Dr. Cohen to anybody who wants only the best for their pet.
Dr. Cohen is the «rock star» of O.C. vets… plus he likes to ride a chopper… how cool is that? (Think of the movie «Wild Hogs» and you’ll get the picture).

My review is based on two months of treatment with constant visits to this facility; therefore, I am not basing this review on a sole incident but on a series of them.
This place is absolutely amazing and here is why: My Mia (English Bulldog on my default picture), was saved by doctors and staff at Newport Beach after a horrific accident with a truck during Thanksgiving. After the tragedy, we took Mia to a hospital in St. Monica where she had her first surgery to repair her left femur that was broken into numerous pieces. Mia’s injuries were so severe that we took her to Newport Beach Vet in order to treat her for the rest of her injuries and subsequent surgeries; that was the best thing we could have ever done.
Treatment:
–Dr. Cohen is one of the best veterinarians the world has ever seen, not only does he give your pet the best care but he explains the process to great detail that you feel you were present when the care was given. Also, feel free to ask any questions as he answers all of them. You don’t feel rushed when you are talking to him and he is far from being the «cold doctor» you encounter in the medical field, he is very personable and you know he loves what he does. Mia got a really bad infection after the first surgery at the other hospital because the place failed to sterilize appropriately, and Dr. Cohen treated Mia for the infection and other issues that resulted from the accident. There is a possibility that Mia would have lost her leg if the infection was not treated :(
–Dr. Fitch is one of the country’s top orthopedic surgeons, it is also, thanks to his magical hands that Mia is walking again. He, like doctor Cohen, knows what he is doing and performed two surgeries for Mia. He aligned her pelvis and fixed the femur that was incorrectly treated at the first hospital. After every surgery he called and told us all about them :) Nothing better than a follow up call to ease your mind and heart.
–Debra Cohen, well to sum it up, she is an angel. Her healing hands helped with the physical therapy, the road rash, the exams, etc. She is such a loving person that I felt so comfortable leaving Mia with her from the moment I saw her. There is nothing better than knowing that our little family members get love at the «hospital» (it’s more like a five star hotel for pets). Mia loves her so much that she goes crazy when she sees her. Debra would send us updates on Mia via text and seeing her messages always lit up our days.
Staff:
You are welcomed with water, wine or other beverage. The girls at the front desk called us on a weekly basis to tell us how Mia was doing and since we live in Woodland Hills they would accommodate our visiting hours every time. There were instances were we would over welcome our stay and they were closed, but the girls never rushed us even though they needed to go home. Like the rest of the family at Newport Vet, the girls at the front love Mia and gave her lots of affection.
The girls in the back, are also very loving and Maria was so nice to my Mia that I will be eternally grateful.
Facility:
The place is very clean and they have a beautiful salt water fish tank that compliments the black and white tile. Parking has never been an issue even on their busy Saturdays. You can park in the back or there is plenty of space outside on PCH.
Now, over two months later, my Mia is back home and happier than ever, but I must say Newport Vet is her second home and we will be eternally grateful.

GREAT vet, HORRIBLE staff!!!
For the record, we’ve been going to Dr. Cohen since 2006. Their complete lack of customer service has driven me to write this review…
Every time that we go there, I feel like we pay a premium to be treated like s**t. The girls that work the front desk are not only unpleasant, they are borderline rude! Do they not realize that we are paying for them? Where does Dr. Cohen find these people, and why does he allow them to continue working there?
The worst is when they call you in the afternoon to tell you that your pet will be ready for pick up by 5 pm. What that really means, is that you (along with about 7 – 9 other pet owners who fell for the same trick) will be waiting on your pet until 6 pm waiting on them to pull your pet up to the front and process your paperwork — and the women at the desk work with no sense of urgency. They just want to make sure that they’re out of there by 6 pm so they cram us all in their lobby at 5 pm.
Did I mention that they do not have digital X-​Rays? So if your pet needs to see a specialist, they have to get a courier to transfer the X-​Rays (good luck with that) — because they don’t want to give them to you! Really? Digital X-​Rays have only been out for about 10 years now. You’d think that with all of the money that they’re making they could invest a little back in to the business.
If it weren’t for my wife, I would have fired these guys years ago. I think that it’s about time to vote with my feet.
ps. Parking on PCH is limited and borderline dangerous!