P F Chang’s China Bistro

Was in last night and I must say. Great experience. I will be back

I have been here many times over the years. I wanted to get a take out order last Sunday, which was Father’s Day. I am driving in my car and the to go line just keeps ringing for about 5 minutes. Finally a man answers and is very nice but really laid back and slow talking. He might have been stoned? Anyway. Got there and paid for my order and time goes by. I was told 5:05 at the latest. Easy order for them. 2 Mongolian beef and fried rice. Well the restaurant is not very crowded, maybe a bit over half full. I have had the bad luck to get behind several other to go orders and it takes close to an hour before mine is handed to me. They gave me a pork dumpling appetiser as a sorry gift. All that is about par for many places these days but when I got home the actual beef was so tough, it was almost like a prank. They use cheap skirt steak and I assume they marinate it for some time to tenderize and flavor it. I have had tough meat before with this dish, but never like this. Neither me nor my wife could chew, or wanted to chew this rediculous entrée. I am done with this store at Fashion Island. Maybe the kitchen ran out of the marinated beef and ran with whatever they could grab.
Genral managers take note. You need to taste what you sell every once in a while to prevent loosing long time customers, like me and my wife. Pei-​weis down the street is far better and has the same parent company. They are closed on Sunday.

Bad customer service. I ordered for pickup and when I arrived I was asked to take a seat while they brought out my order. 30 minutes went by and I had to ask for an update on my order that should’ve been ready at the time I had arrived initially. When I finally got my food, they did not include the items that I had requested in my online order such as the plates, utensils, sauces. I informed them of this and they said sorry and grabbed me utensils and a couple sauces but not everything that was on my order. I was too frustrated to tell them items were still missing. I wouldn’t come back.

Had a great experience with Mario our server. He turned us on to their new Sushi bar. We were pleasantly surprised by the Ahi Tar Tar appetizer which is made with Sushi grad tuna at this location. This was told to us by Jim Rice the manager. Great folks, great food enjoy

The chicken noodle soup was amazing and full of flavor I also ordered the garlic noodles which complimented the soup perfectly. The restaurant itself was made very well designed in my opinion the way it curves from the entrance it’s bar far one of the best pf changs iv been too. Bryson was also flawless in taking care of us. thanks for the good food and experience!

This PF Changs is very busy but we go there every time we vacation at the Marriott hotel across the street. We sit at the bar because we think the bartenders are so nice and friendly and do a great job at delivering our food. Everything comes out so yummy and the people who work there are friendly and nice. The service deserves 5 stars. It gets very busy on Saturday night so make a reservation ahead of time or come early!

My daughter was begging to come here after some shopping with me and my wife. Not being a fan of chains I resisted but finally gave in. While the girls were finishing their shopping, I was able to grab a Kirin at the bar and wait for them. Yeah… I love shopping.
Decent bar service and a great beer. When we were at the table, we enjoyed more good service and some very tasty grub. Tempura green beans… dang…they were good. Tofu lettuce wraps… dang…good, too. Kung Pao scallops? Delicious. Brown rice… appreciated. Garlic noodles, too. Decadent and yummy.
A really good meal with good service at a chain restaurant at a shopping mall. Surprising.

Lunch today, almond chicken accompanied with cappuccino and spring rolls. Very good! Friendly place, amazing food. We often sit at the bar to avoid waiting. My husband had shrimp with melon, he enjoyed it. I’ve been here many times, and the experience has been consistently great. I love it here, and coupled with the Fashion Island shopping– Perfect Day!!!

Not a huge fan of PF’s but what I had was really good. Cup of won ton soup and Coconut Curry Vegetables minus the onion. Really tasty. Also tried my friend’s garlic noodles… I’m going to get that next time, whatever sweet taste they have is unbelievable. Yum!

An all-​time favorite, excellent for big groups.
Its a great restaurant to share plates since everything is delicious.
I specially recommend these famous plastes:
Lettuce wraps
Mongolian beef
Spicy chicken
These three and the safe «sweet and sour chicken» are the all time favorites that’ll leave you satisfied and happy
I was gonna rate it four stars, but honestly I have nothing to complain about here.

Stopped by for lunch since I was in the area and craved Mongolian beef. The portions here are definitely smaller than other locations I’ve been too — the plate had more scallions than beef. The customer service was great though and it’s nice that they have a rewards program.

I literally just got off the phone with the manager of this restaurant. Seriously class act! His attitude and understanding for the missing items in my take order really made up for it. Turned out a call
Center takes the orders and can make things complicated. You can tell though every pf changs guest is important to him. Thank you Brandon for treating me special at your restaurant.

I can’t say this place is bad, but I would suggest going to your your local Pik Up Stix or Panda Express and presenting it on fancy dinnerware. That’s all PF Changs is. It’s almost comical how overpriced it is for what you get.
A buddy, who is vegetarian, ordered the steamed vegetables w/​rice. We were almost laughing at what was brought to the table. It resembled the precut vegetables in a bag that you could find at your grocery store. No seasoning, salt, pepper, or even sauce. Just some frozen vegetables that were brought back to life by heating them.
I ordered the Mongolian Beef. I can’t say it was bad, but I’ve had the same thing at Pei Wei and it was the same quality at half the price.
We already had our pre conceived notion at what we were getting into prior to going, but PF Changs just lived up to that. Find a good local hole in the wall and spend your hard earned money elsewhere…

I have eaten at this PF Chang’s a number of times. Last night was the first time I sat at the bar for dinner as the wait for a table was longer than we could wait to eat. It is fairly typical for at least a 20 minute wait. They are pretty busy.
My friend and I split the tofu lettuce wraps and the vegetable Lo Mein. Both were excellent. Service was really good and our orders came quickly. My favorite dish is the garlic noodles and my friend’s favorite is the pan-​fried noodles, we agreed to share those next time.
Restroom was clean when I went in to was my hands before eating.
Again, sat at the bar. Tried something new: Coconut Curry Vegetables. It was excellent. It is also on the Gluten-​Free menu. We split the Flourless Chocolate Dome. It comes with fruit and raspberry sauce. It was excellent also!!!

What the heck happened to this place?! Portions are small and overpriced, $ 15.95 for chicken and broccoli? Super salty, over sauced, chain restaurant food. Yuck! You might as well go to Pei Wei where it’s under $ 10 and the portions are bigger.
PS so I walk out of the bathroom and a waiter is walking the same way, so instead of stopping and letting me go by he walks right past me, almost into me because he was in a hurry. Now 10 years ago I would have told him to watch out or I’d give him a smack but I’m grown up now and don’t act that way. Hey Changs! Hire some decent servers, these 19 year old Newport Beach kids are not what you need. Good luck.

I normally leave very detailed reviews, buts it’s late and I’m tired. Haha. I just really wanted to say that customer service from Wes was outstanding! So friendly, personable, and attentive. Because of him, my boyfriend and I will probably be back sooner rather than later.
Thanks for all the refills, Wes! Haha. You da best!

I typically don’t like to spend time reviewing chain restaurants, such as P.F. Chang’s, but I’m so confused why people still come here. I recently ate at this location specifically and it just reminded me why I’ve only been here twice in my life. Maybe it’s because I grew up with half of my family cooking authentic Chinese food that wasn’t drowned in sodium and artificial flavors, but it blows my mind this food is actually appetizing to some people.
Food: 1 star (maybe even 0)
The food is so God-​awful I can’t even begin to describe it. If you have ever had legitimate Chinese food, it tastes nothing like this «fusion» crap they bring to you. Started with their edamame and that was over-​salted. Had the hot and sour soup and tasted nothing like actual hot and sour soup. Just like a lot of beef bullion with some tofu in it. I had the Mongolian beef for lunch with fried rice and these were both pretty bad. It tasted like a lot of salty sauce with over cooked beef.
Service: 4 stars
Good service from Jackson, our waiter. He was attentive and on top of refills, bringing us our check on time, etc.
Location: 3.5 stars
Yes it faces the beach and yes it’s in Newport but if you look closely it’s actually kind of dirty. The booth that I sat in was dirty upon our seating and the fork they brought was also dirty for the friend I was with.

I used to rate P.F. Chang’s as a 4 stars, even 4.5 stars but no longer. We went to this PFChang and was very disappointed at the change. They had remodeled the restaurant, it looked modern and cozy. I used to love their Mai tai served in a beautiful crystal bowl like glass, it was colorful and tasted heavenly at $ 5, it is now $ 6, yellow looking drink from some canned fruit juice mix? I could not drink it so i asked for some grenadine to make it drinkable. I then ordered a margarita as I was frustrated with the Mai Tai, the margarita came in a small glass and it was $ 7 instead of $ 5 when it was in a tall glass not that long ago.
We ordered the happy hour menu items, the chicken lettuce wraps were just as delicious as we remembered it as a 5 stars item, the salt & pepper calamari was ok but it was not authentic, the chicken satay was nicely grilled but THE SAUCE WAS A JOKE! it was supposed to be peanuts but where were the nuts? I did not taste any, it was watery and tasteless.
We ordered from the menu Singapore friend noodles, we just got back from Singapore and this was no Singapore noodles, it must have curry, a flaming taste from the wok, what came out was soggy vermicelli drenched in very sweet tomatoey sauce and at $ 12.50, it was pricey. I should have sent it back.
What happened? did they have new owners, I like PF Chang and will try the one in LA and Vegas to see if I can have the same experience I had years ago.

So upon our new visit to P.F. Chang’s i discovered why i haven’t been here in years. The service was fine when we went but over all the quality of the food isnt that great. Sadly enough for me i would say that going to panda express is far better experience than eating at a «nice» chinese bistro like this.
We did order a couple of drinks from the bar and they really weren’t made well, i know they are an asian restaurant so i’m actually only judging this place based on the food. I am giving them 3 stars because the service was good. If you want to try a very good chinese restuarnt i’d look else where.

The location is nice and the wait on a Friday night was quick. I normally go to the p f changs near my house but since I’m on vacation I figured it would be a great treat.
This location doesn’t have the same menu offered at my local location and I was kinda disappointed about that.
We ordered the four course meal and the main course was small. We were both filled but normally we have more food at other locations. The dessert menu that came with the meal was also disappointing. I was expecting a real dessert not a sample.
I enjoyed my dinner and had a wonderful waiter. He was so sweet and kept our dinner moving along. I do recommend this place but other locations will give you larger portions.