NVISION Eye Centers

I had LASIK done last Friday and it was such an amazing process from start to finish. During my initial consultation the whole staff, starting with the gals up at the front desk, were amazing and very thorough. The whole process was so quick! Dr Tooma was amazing during the surgery and explained everything as he was doing it. I highly recommend NVISION, the staff even explained to me why the Groupon deals for other LASIK centers are not actually“good”. They do not have the up to date technology that NVISION has. The following day I was able to see ²⁰⁄₁₅ :) definitely worth the initial consultation if you’re thinking of LASIK! ;)

Dr. Tooma and everyone (and I mean everyone) on his team is AMAZING! Their new location is spotless and state of the art. They do a great job of making you feel comfortable and they explain everything from start to finish. I had LASIK performed two days ago and I have no idea why I waited so long to have it done.

Let me start by saying I put off getting LASIK for as long as I could — I was terrified of it! I wanted to do it, but couldn’t get past what they would do to my eyes. Well, now that I got it done I’m kicking myself for not getting it down sooner! Dr. Tooma & staff are excellent. They are professional, caring & did everything they could to calm my nerves/​make me comfortable with the procedure. The procedure was quick and painless — I had my surgery done about 10 days ago and am seeing perfectly — and I was a –10. Now I’m ²⁰⁄₂₀. My advice — just do it! You won’t regret it.

I was more scared before I went in for my consultation than after I left. I had a very thorough consultation that put all my fears at ease and the procedure was explained simply for me to understand well. I couldn’t afford it at the time of my consultation, but they did stay in touch and sent me promotional offers. Once I decided to set an appointment everyone was very responsive with all the questions that came up and I was very excited to get the procedure done! Dr. Tooma has a very gentle demeanor and made me feel very calm throughout the entire procedure. He assured me there was nothing that I could do to «mess this up» because I was worried about blinking, etc. Procedure was quick and there is even a viewing window that your guest can watch everything up close on a screen and record. Afterwards I was given a Xanax to relax and it did the trick. I slept for 12 hours and was refreshed in the morning! There is a sort of assembly line of check-​ups before the actual procedure and those took about 30 minutes then you walk in to get the procedure and walk out 10 minutes later! I was a bit hazy afterwards because they really lubricate your eyes a ton during the procedure. But, I could definitely see better immediately! My dry eyes lasted about 2 weeks, but now its been just a few days short of 4 weeks and I’m loving it. My eyesight is better than it was before, no contact irritations to worry about and the sensitivity to light has not been bad at all. I highly recommend Dr. Tooma and his staff. Every person was kind, considerate and comforting.

Dr. Tooma is the most thorough and professional ophthalmologist I have met. His world class facility is on par with his world class staff. My surgery went very well and I have amazing results. The experience was better than I thought. I would recommend NVISION and Dr. Tooma to anyone.

I had the best experience with Dr. Tooma and his staff. When I went in for the consultation, after being referred by my primary eye doctor, I was nervous because I didn’t know if I would be a candidate. Not only did I learn more about my eyes then I ever have, but I also got some advice for my daily life that turned out to be super helpful. Everything was so easy, from the procedure to recovery. They give you exactly what you will need for after the surgery, and they make it almost fool proof. Day by day plans are a godsend for a forgetful person like myself. I do agree that he has a lot of patients, but I never felt like cattle. He is also a bit pricey, but I would pay just about anything to know I safe in the hands of someone working on my EYEBALLS! See Dr. Tooma, you will not be sorry.

Might be a long review for this…
we’ll start with key points:
Dr. Tooma — He’s the CEO of NVISION and if you looked into their background they’re definitely a very successful eye practice with centers scattered throughout the west coast. Tooma only works at Newport and so of course I chose to go with him. With his amazing surgical numbers for LASIK, on paper this guy is probably the best you’ll find in Southern California if not all of Cali. Remember that NVISION is a private entity and the way the practice is run, you really get the feel that this is a heavily business oriented practice. Everything is streamlined to offer the customer top notch service and to maximize their profits. This brings me to the point of meeting Dr. Tooma. Basically, you probably will see the guy for less than 10 min, the 10 min in which he does your LASIK. I had to request to meet with Dr. Tooma during my consultation so I assume he doesn’t normally meet patients unless they’re complicated or something of that sort. Not a big deal to me since LASIK isn’t a procedure I feel I need much consultation for, but if you do feel like you need the comfort of talking with Tooma, make sure you ask for it. The staff will gladly accommodate for this.
So, if not Tooma, who do you talk to? His optometrists
Optometrist — There’s three optometrists that work here from what I can tell. Note that Tooma is an ophthalmologist = MD. Optometrist = OD, very different degrees and educational backgrounds. The optometrist here do most of the consult, pre-​op and post-​op care so you’ll see them often. My favorite, by far, is Dr. Trieu, she’s the pretty vietnamese gal, (pregnant at the time of this review). Very friendly and takes time to listen to you. My next favorite, would be this younger male optom, didn’t get his name since I only met him once. He was great though. My least favorite is the dude in his 40s maybe 50s who is tanned with pepper hair. I just got the feeling he wanted to see patients as quickly as possible, didn’t really make any special attempts at rapport. If Dr. Trieu is a 5/​5, this guy would be a ³⁄₅. Anyway, if you’ve got questions, they can answer most things.
Techs/​Front desk — Not much to add here, they’re wonderful. Come out and bring you bottled water while you wait. They make sure to validate your parking before you leave. They take the time to call you and confirm things. Tooma really hired a staff that goes above and beyond most doctor offices so you’ll feel like you’re getting the best of the best here.
So what’s it cost. It’ll be in the ballpark of $ 5000 for both eyes. Expensive, yes, but worth it? Yes. I won’t dwell into what the procedure is like, but basically, I started with not even being able to count fingers w/​o my corrective lenses to seeing ²⁰⁄₁₅ the day after surgery. Tooma is experienced and really does it quick and painless. From the moment they call you back to you having the LASIK done and being out their front door is probably less than 20 min. I’d definitely recommend him for LASIK.
Last thing I’ll write, the LASIK timeline:
1) get your consultation, this is where they’ll go over the procedure, take measurements to see if you’re a good candidate, explain cost, etc.
2) Pre-​op assessment the week of surgery. They’ll retake measurements, explain the medications you need, what to expect, etc.
3) Day of surgery: Pay for the surgery. Another set of measurements to triple check your eyes are stable. Give you prozac to calm the nerves. Surgery with Tooma for 10−15min. Go home and sleep with another pill of prozac.
4) 1 day post-​op: Wake up with perfect vision.
You’ll be using the eye drops they give you for a week along with artificial tears. My eyes were dry during that period but improved as soon as the meds were stopped.
That’s pretty much it, hope you find what you’re looking for.

Dr. Tooma and the entire experience at NVISION was as good as I could ever have expected. I’ve worn glasses for over 25 years (since I was a kid), so naturally I was a bit nervous to get LASIK.
However, from the initial consultation and through surgery, NVISION and their staff put you completely at ease, and keep you up to speed on all things going on with your procedure.
At just over a week out from the procedure, I’m seeing at ²⁰⁄₂₀ and love the results! Everyone at NVISION is friendly, professional, and helpful. I can’t say enough great things about this office!

Dr. Tooma and his entire staff did a great job. I felt very comfortable on the day of the procedure (Intacs implant) and my first post op went great.
Looking forward to scheduling my cross linking procedure in the next couple of months.
Sincerely,
Troy

NVISION and Dr Tooma are the best to do LASIK
I went there and I was super comfortable and Reassured there, when I did my surgery I didn’t feel any pain, my uncle did LASIK surgery with another doctor but he’s having too much pain from 3 days till now, I did it 4 days ago and my vision now ²⁰⁄₂₀ I’m so thankful to God and Dr Tooma

I had my lasik previously done by another doctor 12 years ago. I needed a retouch but he had retired. I called a few Lasik places by my home and was turned away because they do not do retouches from another doctor’s work. I was recommended to use Dr. Tooma by my coworker who has a daughter who is an Ophthalmologist. Nvision does do retouches from other doctors but they only takes a few cases per week.
The office is very clean and the staff is very friendly. I have worked in a couple medical offices myself and when making a comparison this office stands out as top notch.
I was able to meet Dr. Tooma 2 times. One time during my initial visit and then during the Lasik procedure. Dr. Tooma always had a smile and willing to answer any questions you may have.
After the procedure was done in the morning, I slept till about 6pm. Immediately after I woke I was able to see better than before. During my previous Lasik, it took 1 – 2 weeks for my vision to improve but this Lasik done by Dr Tooma had immediate positive effects. My vision was perfect, and I felt no pain or any eye irritation as compared to the Lasik I had done by my other Ophthalmologist.
Overall, great office environment, friendly staff and doctor, and a quick pain free procedure with perfect vision.

Dr. Tooma and his entire staff ROCK. This is the most professional and friendly doctor’s office I have ever been involved with!
Had LASIK about a month ago and could not be happier! Everyone in this office is incredibly friendly and professional — from Stephanie at the front counter, to my Patient Counselor Keri, to Doctor Tooma himself!!!
If you are considering LASIK surgery, don’t walk, run to NVision and don’t look back!
Entire process was simple and very throughly explained!

Dr. Tooma is an amazing surgeon. I could tell he was one of the best when it came to LASIK surgery based on how thoughtful he was explaining the experience and conducting the surgery. I am blessed to have great eyesight and the comfort of seeing little details I have been missing for years.
Thank you Dr. Tooma

TLDR; NVision has created a pipeline for efficiently processing patients. If you are looking for a personalized, warm-​fuzzy-​homey feeling experience, then NVision might not be for you. If you want to get LASIK done well, cleanly, and reliably and have already have a great (non-​Nvision) optometrist to do the post-​op care with, then NVision is for you. I kind of want to rate this a 3.5, but I’m opting for the 4.
*THE CONSULTATION*
You will be assigned a consultant that you can communicate with should you have any questions. This is a sales person that will sell you on the procedure, explain most of the process, and have you sign a lot of documentation. It is unlikely that you will speak with them again. You will also speak to an optometrist there who will prescribe you some drops without really explaining what they’re for.
Ask questions. Lots of them. No matter how stupid you think it is. You are considering dealing with something that affects your eyes and you need to feel as comfortable as possible.
If you opt to do the surgery, you will be given a package of consent forms to sign. They don’t entirely make sense; read them over, ask questions. They will tell you to fill them out, but what they don’t tell you is that you’re supposed to sign them on site with a witness. I was not told this, but apparently it wasn’t really an issue.
*DAY OF*
There’s a lot of back and forth with the front desk and sitting in the waiting room. It’s not entirely clear how you’re going to pay, how much more paperwork you have to sign, and when you’re going to go in. The front desk staff I encountered, I do not remember their names, were not very good at explaining next steps or giving me a heads-​up. They also seemed frustrated that I didn’t know when to do what exactly, so it felt like pulling teeth when I tried to understand the next step.
Then someone calls your name (Leah, who actually butchered my first name pretty badly) and brings you back to do some of the tests with the machines. She didn’t clean the machines very well, so I felt a little gross using them, and she was very brisk and unfriendly. Note: having your staff chewing gum while administering tests and starting off their day of surgery is probably not the best. It flat out feels unprofessional. She also wasn’t very clear about where we were going after that, or what we were doing.
After the tests on the machines, I (along with my ride) was put into a small room to wait for an optometrist to test your prescription again to make sure there were no changes. While sitting in here, you can hear conversations from other rooms which was a little weird. Again, Leah «cleaned» the equipment — I actually wiped it down myself after she left this time. I was starting to have doubts about my decision at this point.
Dr. Thuy (spelling?) was great. Very friendly and warm. I really enjoyed talking to her and she made me very comfortable. My prescription was good to go, nothing has changed, so I was brought to the little relaxation nook they have.
Pam did a great job welcoming me. She gave me my xanax, went over the procedure, offered water, offered snacks. She was very kind and warm. I think she sometimes forgets little details in the post-​op care, but overall she did well.
After about 30 minutes, I was brought into the operation room where I met Dr. Tooma. He was a very calm and nice man. He touches you on the hand and arm a lot to comfort you, so if you’re not comfortable with so much human contact (some people have a bigger bubble), you may want to say something.
The procedure itself was very fast. Despite being anxious as hell, they took care of me in there. They offered me a blanket and made sure I was comfortable before starting (the room is quite cold; I had been warned in advance and wore really comfortable sweatpants and a hoodie). The male assistant in the room, I wish I knew his name, was absolutely A+.
While doing the procedure, Dr. Tooma explains every step. He does so very quietly though, so sometimes I had a hard time understanding him. Also, while he’s encouraging you, it does feel a little practice (the man does a lot of procedures every day), so you may feel it’s disingenuous. I was OK with it.
I was out of there pretty fast, when they gave my ride the post-​op instructions again, gave me some stylish sunglasses and we were on our way. My appointment was at 9:00AM and I was leaving the center around 10:30AM.
*POST*
Since the procedure, I have only had one more encounter with NVision which included an extreme misspelling of my name and a request to review on Unilocal.
NVision seems to be going for the efficient, luxury experience of LASIK which I think they nailed. They need to have some better management of their front desk staff, care more about communicating clearly and politely with patients, and otherwise keep it up.

I really cannot even begin to describe the experience I had with NVISION, while doing them justice! I had a consult, with one of Dr. Toomas awesome staff… then had my surgery scheduled 1 week out (3 days ago). I was VERY nervous, to say the least… and braved it through the process up until the surgery.
I was in at 7:45am, and had my procedure by 9:30am. No pain! No discomfort! Nothing! Just immediately better eyesight. Dr. Tooma handled the procedure himself, and was extremely comforting throughout. He let me know, I was «doing great», and everything was going perfectly. That was HUGE, considering how nervous I was leading up until the day of the procedure.
I stepped up from the machine, able to see for the first time without glasses or contacts since I was 8 years old. AMAZING! I went home, and went to bed as instructed and at 9:00pm the same night, I was up and able to watch TV and check my emails… again… NO contacts, No glasses, no discomfort, no pain.
I saw my optometrist the next morning, as instructed… and she told me I was already seeing ²⁰⁄₂₀. I will recommend this procedure to anyone, and everyone without hesitation. 3 days later, and I am ecstatic that I decided to have LASIK done. Please, if you wear contacts or glasses, and have been hesitant for the obvious reasons DO YOURSELF A FAVOR and GET IT DONE!

I was recommended to this center by Dr Nicholas Green, and had an amazing experience! The procedure was quick and painless and the staff are very attentive and kind. They will bring you water and snacks and make you feel comfortable before and after the procedure. I had my procedure done by Dr Tooma and he was so quick and gentle that I didn’t even flinch!
It has been over a month since my correction and it is completely healed with ²⁰⁄₂₀ vision and no side effects! Thank you Dr Tooma and Nvision staff, and Advanced Optometry of Dr Nicholas Green for making it happen!
Daniella E.

I have researched at least 4 other lasik providers and this one is the best! I have a astigmatism and Dr. Tooma made me feel very very comfortable with the whole procedure.
This office is always bustling with people, but every staff member always has the time to answer all of your questions.
I had lasik on Thursday and drove to my post op on Friday. Simply amazing. I would like to express my highest recommendation for Lasik with Dr. Tooma. I am now seeing ²⁰⁄₁₅.
Thank you Dr. Tooma and team.

I was thinking about getting LASIK for a few years and I finally got myself to go to a consultation a few weeks ago. All of the office staff are super friendly and made me feel better about getting eye surgery.
My surgery went very well, I love not having to wear glasses or contacts. It was my best decision to make. I highly recommend getting LASIK and going to Dr. Tooma.
I feel like he’s a celebrity!
Thank you Dr. Tooma and staff for making my experience life changing!

This was an amazing experience with Dr. Tooma and staff. I had all my pre-​op and post-​op work done by Dr. Thuy Hua Jung and she was amazing. I have always been hesitant to get LASIK because I didn’t want to go to just any doctor. These are my EYES! But this decision was the best of my life.
Its been a week since my LASIK surgery. Although I felt some pain about an hour after surgery, I slept the rest of that day and since then I have had zero pain and very minor discomfort. The day after surgery my eyes were ²⁰⁄₁₅. If you are thinking about LASIK and haven’t done it yet DO IT NOW. It’s worth every penny!

It has been just over a week since I had my procedure. I’m so glad I got this done with Dr. Tooma. The experience was quick and painless and the results are incredible.
I went to several places for consultations before siding with NVision. I had the best overall experience and was very impressive with my initial encounter. I heard out about Nvision from colleagues as well as my eye doctor.
Prior to the procedure they prep you with a schedule of RX drops and care steps for your eyes. On the day of procedure, just make sure to be comfortable and have someone drive you there. It is also great to have your meal planned for after the surgery since you basically just go home and sleep. I arrived at my scheduled time and there was a bit of a wait before going in. It took about an hour after payment and paper work before they walked me in. The gave me some meds to relax and a few eye drops. While waiting for everything to kick in they offered snacks and refreshment in a dim relaxation room.
It wasn’t long until they walked me into the surgery room. Dr. Tooma introduced himself to me. He was very calm and relaxed the whole time. He walked through each step as he did it. The whole procedure took less than 10 minutes. My partner was able to watch the whole thing from the viewing room. She even took a video of a whole procedure! I was out before I even knew it and was able to see perfectly.
I am very happy with the results and would highly recommend Dr. Tooma to anyone that is interested in getting Lasik.