Newport Beach MedSpa

This review is for a MicroDermabrasion Facial…
First off booking an appointment was kind a pain for me as it’s hard to get an appointment on Saturdays.
Before, After, and During the facial my esthetician tried to sell me their skin care products. I understand that it is custom for places to do a short & sweet pitch about their line, especially at Medical Spas, but I wasn’t interested and my esthetician kept talking about it.
I thought this was rude, considering I dropped around $ 100 on this appointment.
Literally I am trying to relax with a ‘serum’ on mid-​facial, and she asks me to sit up, open my eyes, so she can pitch me more products. Not to mention they tried to upsell me add-​ons and package deals as well… The facial itself was average and the facilities are clean. Also my esthetician was a nice enough lady, I just wished she had not pushed the products so long. This was not a pleasant experience.
The owner contacted me. I think she tried to get me to change my opinion or catch me in a lie because I had previously written ‘mask’ instead of ‘serum,’ etc. But I held firm to my stance, as being over-​pitched is one of my pet peeves. However, the treatment itself was up to standards and it was a nice facility, so a 2 (I have experienced better) star seemed more fitting. I do not like writing low reviews and I am not trying to hurt any businesses, but hopefully next time they only talk in length about their products to patrons who are actually interested.

I bought two packages for me and my mom a few years back where you got to try some of there services. Including a mini facial, 1 session of laser removal, etc. It was a great deal, until you try redeeming it. Every time I try to make an appointment, they were never availabilities or it was so far ahead I don’t even know my schedule. Also they were not offering all the services on the packages all the time. I guess they were trying to limit the number of people with this package coming in by only opening a small slot for these promo. Well, that also meant I only was able to go once, and the trouble trying to book an appointment and knowing when and what service was offered was just too inconvenient and the package expired before I could redeem it all. I felt like I could never get the appointment and the service I wanted at the time I wanted.

I have been going to the Newport MedSpa for years and I was so happy to find out they had opened up a location closer to my home near Westcliff. The staff was just as welcoming and helpful and the spa is also offering a ton of specials on laser treatments and botox right now. I recommend the laser skin rejuvenation — every time I indulge in this service I walk out feeling terrific! Also this place offers the BEST facials in town. The doctors are very professional and I’ve never had an issue with their services. LOVE THIS PLACE!

I just want to say that Ava is great! She goes beyond customer satisfaction which is very uncommon these days. Thank you!!!

Very friendly knowledgeable staff. I always have a good experience here. There was no attempt to up sell me on any product or procedure I really didn’t need.

I decided to try this place as it had great reviews. I received an IPL facial from Sue 5 days ago. Once I met her, I was definitely hesitant. She was nervous and unknowledgeable. She clearly did not know what she was doing, but I continued with service as the staff assured me she had 6 years experience in the industry. I’m VERY skeptical that she is actually an RN to begin with. I’m left with burn marks from the laser and with no pigment on my face in patches (see pic). Dermatologist says it will take 6+ months to heal. Many more peels and IPL’s are in the my future to reverse the damage (obviously IPL will be administered by a licensed and qualified individual). I am very disappointed with how the NB MedSpa handled this situation thus far, but I am waiting to meet with Manager/​Owner (Eva) in the next day. I discourage anyone and everyone from using this MedSpa.

I am somewhat disappointed at the way the receptionist at the westcliff location handled my call. I had gotten pricing for a certain procedure and wanted to book to get it done and she blatantly raised the fee and was very robotic and somewhat condescending about it. I have been a client of theirs for about a year, had several procedures done and did not expect this. Their treatments overall have been good though.

If you are looking for a medspa, look no further. The people here are professional and caring and very very nice. You will not feel uncomfortable and they so not sell services they do not believe in. Jackie in particular is such an asset to the firm here. It is a family operation and everyone there is so wonderful to know. The Dr. that does the surgeries is excellent and caring and I just cannot say enough about them. I have had facials and most of the other services. I am not a Botox person, but they seem to have many customers for that.

I was very happy with their services. I got three of my four velashape treatments done and already see a difference. Rachel, the lady who did my last treatment was very informative and gave me info on doing cosmelon for my melasma which I will be doing next. Their prices are so very reasonable

Hi I wanted to give you guys a heads up about the Newport Beach Medspa. Megan at the front desk is a very rude lady. She treated me with no respect and in the end didn’t answer my questions. I payed $ 700 for a package that I bought and I was told the following year that I couldn’t use the rest of my package. They are overly priced! Dr. Hilton is down the street who does a better job with lip filler for $ 400 and easier to talk to in my opinion.

Since 2010, I have been a consumer of microderm, IPL and Botox. This review is only for the microderm and IPL at the Newport Beach Med Spa in the Westcliff Shopping Center.
I am a consistent patron at a medspa in Yorba Linda. I observed a Groupon for a microderm and IPL at Newport Beach MedSpa for $ 85.00, I presently pay $ 250 for both services. I instantly procured the groupon via my mobile phone app.
I was a little diffident at first, like anything newfangled; I was anticipating snobby staff and the relentless upsell of products and services, in which I did not need.
I called to schedule an appointment and left a voicemail, since it was after hours. The staff immediately called me the following morning. The staff offered me two locations as options and accommodated my eccentric schedule.
After scheduling, I received two text message reminders, which I very much appreciate. From there, I arrived 15 minutes before my appointment to fill out the paperwork. I was presented water upon arrival and a comfortable chair to fill out the paperwork.
From there, the girls and I chatted a bit before I had to head back. After a few seconds, the staff escorted me back with a warm welcome. I received my microderm (which should always be done pre IPL). We deliberated my skin care, any issues I was having, my orientation paperwork and the progression.
The microderm was very meticulous. She took her time and didn’t miss any part of my face. Most of the time, most conventional med spas’ rush you through and do not cover all sections of the face. From there we discussed the power behind Obagi Skin Care, (I’ve been a user for years).
Next, Ms. Shinobu accompanied me for my IPL. She catechized about my goals while putting on the numbing cream ($ 20 extra). Again, as a former IPL client at other med spas, the numbing cream is imperative. We communicated for a while while the cream did its magic.
Next, we face time the medical doctor, which was very uncanny. I’ve never had that experience before. Essentially, he asked if I had any questions and then we went on our way. She said, it had something to do with the law. At any rate, the laser treatment started and the RN was very thorough. Again, as mentioned with the other representative, the completeness of the laser was top notch. She even went around the area where the glasses were attached. I’ve never had a technician hit that zone. She continuously asked how I was feeling and checked in to ensure my contentment.
It is now day 4 and I am seeing incredible results. The pigment from sun damage and my freckles is lifting, along with the healing of my jaw-​line acne. I will be back and very much appreciate the level of customer service I received.

Very friendly staff and professional technicians. Would highly recommend to anyone looking for services provided.

I love this place. I had an IPL here the other day and this is the ONLY place I have ever been where they do a microdermabrasion before the IPL. The tech told me that the IPL is more effective when the dead skin cells are removed with the microdermabrasion.
I had the numbing cream (an extra $ 20.00) and it was still, OUCH, OUCH, OUCH. No way around it, IPL is not pleasant. It feels like rubber bands snapping your skin. The tech really took her time and did a LOT of zaps, which I love/​hate. I hate it because it hurts; I love it because it makes my skin look so good.
The girls at the front desk, the checkout girl, the girl who did the microdermabrasion and the girl who did the IPL were all super sweet.
If you see an IPL Groupon for the Newport Beach Med do not hesitate to grab it.

Horrible place. I went about a year ago right before my wedding, got my underarms lasered and upper lips/​chin, they burned me in both areas. I have medium skin and they told me they’ve done other ethnicities, but clearly they didn’t know what they were doing. I have really dark pigmentation now, they didn’t even refund me even though I was literally scabbing and was BURNT. My armpits were practically black when I was done. It was horrible I should have sued them.

Spent LOTS of $‘s here and was very unhappy with the results. They lost a lot of future business with this girl and I will not stay silent about how cheated I felt. I asked them for a simple remedy but they wanted more money & procedures. Wanted to stay with them for convenience but will never, ever go back! Stay away from this place!

Avoid at all costs!!!
Terrible, shady business.
They overcharged me without my knowledge and provided horrible service.
I had to go four times to get my botox fixed and after being charged double what I would have paid elsewhere It still looked horrible at the end. You have to double check everything they do due to their incompetence and financial deceit. I prepaid for a large amount of services and am completely unhappy with the experience.

I went to see Rachel for my facial and as usual it was absolutely fabulous. I love her, she is the greatest. I’ve had facials done for years & years (not to give away my age) but hands down I have to say she is the best I’ve had. She has such a nice touch and explaines the procedure every time, even though I’ve been coming to her for over 2 yrs. She always gives me little tips and goes over my skin type and what I should be doing for my age group. Which thanks to her my skin looks like I’m in my thirties. Wink wink. Every time I go she gives me the same excellent service. I would definitely recommend you go see her if you care about your skin. you’ll love her. Remember always wear your sunblock… Rachels words. Haha. Cheers

I have been coming here for over a year and am so happy with the services and the staff. Every time I come in I am greeted by the front office staff and asked if I would like water. Meghan is a doll! Very friendly, caring and helpful with any questions I may have.
Jackie does my vela shape. She is fabulous! Very knowledgeable and friendly. I would highly recommend her if you are interested in vela shape.
Rachel does a great job on my facials and microdermabrasions. She is very friendly and professional.
I have also had Botox, Juvaderm, IPL and Laser Genesis. I would highly recommend Newport Beach Med Spa to anyone interested in the numerous treatments and services they offer

I’ve always enjoyed coming here for various services but this review is the last thing I wanted to do.
I had my inner thighs liposuction procedure done here in June 2012, after a week I noticed that only the ¾ of my inner thighs was under the procedure while the top ¼ inner thighs was left alone. My middle to lower inner thighs was swollen & bruised but the top inner thigh was untouched with still a big lump of fat still on each side of my top inner thighs.
I immediately contacted the office to schedule a post-​op check-​up with Dr. Csepany. Dr. Csepany & his assistant Jackie looked at the area and informed me that the area is swollen & advise me to come back after a month. I informed Dr. Csepany that there was a definite lump of fat still on the top of each thigh, due to he not going up to the top of the leg. There was no numbness or pain in the top inner thighs area. Dr. Csepany & Jackie then advised me that he’ll that care of the area if it persist to even out after the recovery period at no charge.
A month later I was back to see Dr. Csepany & his assistant Jackie, the fat pockets was still protruding with no swelling & my middle to lower inner thighs was very swollen & bruised. Again, Dr. Csepany & Jackie advised me to continue to wait & rest assured that they’ll take care of me & will redo the area at no charge if the fat pockets doesn’t even out after the recovery period. I was very concern & worried about this, but decided to continue to wait.
Three months later, I came back to see Dr. Csepany & Jackie. Of course the lump of fat was still there after my middle to lower inner thighs have heeled. My inner thighs is out of proportion with hanging fat pockets. After examining the area
Dr. Csepany & Jackie agreed to redo the procedure, concentrating in the top inner thigh area at no charge. Jackie then started talking about other bad doctors with unethical values & charging their clients for more money for bad cosmetic surgery procedures. Jackie then said that Dr. Csepany is a very good doctor & he’ll take care of me.
So Jackie walked me to the reception desk to schedule for the procedure & advised Marlyn to shedule my procedure. Jackie then quietly advised Marlyn to charged me additional fees for the procedure. At this point Jackie quickly dissappear & left Marlyn to tell me the bad news! This was sooo unprofessional & twisted. One minute they promised to correct the area without any fees & within a split second they decided to charge me for the procedure. I comminicated with Jackie & Dr. Csepany through Marlyn walking in & out from their back room.
Dr. Csepany & his assistant Jackie was very unprofessional because they promised to take care of me with no additional fee for the area that Dr. Csepany had missed or forgotten to liposuck. Initially, I paid in full to have my inner thighs lipo but only ¾ of my thighs was done. The remainder top area was left untouch during the surgery. They want to charge me for their mistake. It’s bad enough to go through the recovery period but for another recovery for their mistake & they want me to pay extra! This is unethical & absurd.
I’m left with these uneven thighs because of the inner thigh liposuction procedure by Dr. Emerico Csepany.

I was SERIOUSLY burned here after an IPL on my chest with Nicole last year (see posted pic). It has taken OVER a year to have the scars fade and there is STILL some discoloration. I never has chest wrinkles before this IPL and now I do. It was NOT worth it, and I would NEVER do it again. The Med Spa offered me microdermabrasions on my chest which they made me feel like they were doing me a favor by doing them free of charge which was BS. It was a huge inconvenience to not be able to wear a low neckline shirt for a year and have to go in for multiple treatments to try and get rid of it. No one ever checked in on me ever to see how I was healing. They seriously burned me and I should have sued. I had also prepaid like $ 300 to do laser hair removal which they still have. I would love to have that refunded as I will never return. I will forever have burn marks on my chest from them.
BTW, when I sent them the pic I posted it was replayed back to me that the Dr said it looked like a «good IPL». If you want 2^nd degree burns that scar you for life this is your place!