Hoag Health Center

Yea I know, how can anyone think Woohoo! This place is as good as it gets! Well, it is. The staff here is friendly, approachable, and welcoming… at least in the radiology.
The imaging center was bit hard to find, mainly because I entered the back way. It’s on the first floor even though the first floor says it’s the second. The lady who assisted me (darn I wish I got her name) was soooo accommodating, professional, patient and very sweet. She even told me that my boyfriend can come in to ease my nerves. However, she was so warm that I didn’t feel that nervous.
I haven’t had many good experiences with Hoag, especially with front staff, but the entire experience here was two thumbs up.

Our clinic has been sending patients to Hoag Imaging at 510 Superior and have been delighted to with the results. The scheduling staff, Alicia and Marissa, do a great job of accommodating our doctors’ and patients’ needs. The CT techs under Rick, like George, Randy, Krista, Dave, and Damian, are first-​rate in terms of both their knowledge and their attitude. Annette at the front desk is very competent too. Working together, we were able to be THE leading force in an international observational radiology study. While there are cheaper providers out there, for really specialized stuff, my first choice would be Hoag.

If I could give negative points i would!!! Waiting over an hour for what…
Hoag is a great hospital I can’t believe the urgent care that carries the name could be so unprofessional. Melina the receptionist is very rude, anyone who comes here is sick and vulnerable they need compassion not someone who speaks down to you and causes you to feel worse about yourself. What a freaking joke!!!

Their Allergy-​Immunology Dept with Dr. Ankmalika Louis is by far the BEST! We came here for our 6 year-​old son who suffers from allergies and eczema. Dr. Louis spent an hour with us explaining our son’s condition. Thank you, Dr. Louis for your compassion, patience and plan. I can finally sleep tonight knowing how to help my son!

I hate coming to the imaging center. I’ve been here twice now in recent months.
Both times, I’ve watched the appointment time come and go while the waiting room just fills and fills with people. My husband’s appointment was at 7:30 am today. They called him 10 minutes late (actually that’s pretty good by the low standards of this location — I see some people in the waiting room who have even waiting since we got here!!) and he’s still back there almost an hour later. Most of this medical center is very efficient well run, but radiology is a time suck nightmare.
We made this appointment time so we be able to get to work on time. No such luck — we’re going to be late despite our best efforts. Good job, Radiology! You’re making the DMV look like a model of efficiency!

I love this place. I love waiting for over an hour for a simple ultrasound on my pregnant belly. I especially love the sign in the lobby that says, «please notify the receptionist if you have been waiting more than 15 minutes past your scheduled appointment.» It gives the false sense that they care about you. Yes, I notified the receptionist, she seemed really empathetic, I know this because of her cold demeanor, lack of smile and the rolling of the eyes kind gives it away. I also love how the ultrasound tech refused to show me the beating of my baby’s heart again because she got annoyed at my refusal to do a vaginal
Ultrasound (that’s when they stick a wand up your hoo ha). She said she couldn’t find my right ovary and wanted me to spread open wide for an internal exam, I asked her to try again using the less invasive ultrasound, and guess what? She found my right ovary in less than 60 seconds! Oh, Newport Beach, how I love thee. Is it because I’m a woman that you treat me this way? Perhaps it’s because I’m a minority? Nah, I think it’s because you are a douchebag. A very pretty douchebag.

I am a fairly healthy thirties male, and decided it was time to check in with a doctor for the first time. I saw Dr. Spingstubb at 510 Superior, and had an excellent experience. The doctor was very friendly and thorough. She listened to my concerns and gave me wonderful advice. I was seen on time, actually a few minutes early, and Dr. Springstubb spent more than enough time with me. All in all a very good experience and I am happy to know I have a doctor for life.

Brought my pregnant wife here to get blood work done. We had to first check in with a front desk guy who brought us to Lab Services, and they kept us waiting for over an hour to see if the test we needed done could be performed. 1.5 hours later, we are still here. We were planning on having our baby here, but now I’m not sure if that’s going to happen.

Nice building /​facility. From the operations perspective it’s a bit strange. You’re greeted at a front desk than wait in the seating area. A few minutes later you’re sent to a more personal concierge than off to a Nurses station. The Nurse points you towards the next waiting room where you wait for a person to call you back to the procedure room. Strange to employee all those people just to corral people. Weird but nice place and friendly people.

The Cardiac Rehabilitation is top notch with highly skilled nurses, trainers and dietitians. They offer free education classes on how to control Stress, Low Salt Diet, mechanical heart devices and many others. Everybody is very friendly. I have been in Cardiac rehab now for almost 8 months and even though I might want to be done with it all I will probably miss everyone when it’s over for me.

I’ve been here for a couple of different reasons. The facilities are clean and high-​tech. The staff is very friendly and professional. Parking is plentiful (outdoor lots and covered parking structures).