Gondola Company Of Newport

Excellent service, great time, gondolier was great. We even got food and cider it was good. Highly recommend it for a proposal!

This is a review based on their customer service. When I first reserved a spot at the shop the two guys in the front were very friendly and kind. I found a groupon deal that night after I left so I wanted to switch for the cheaper price. I called to rearrange this and the man who answered was very helpful and able to refund the price I originally paid. I know it’s not ideal for a company to lose out on some money but I was very happy they were able to accommodate me!

Horrible customer service and organization. I spoke to a rep on the phone a few days ago about reserving a gondola ride at 8:30 pm specifically on May 14. I stated the date and time again in an email that I sent to them, which an employee named «Jacob» replied with «Everything is good to go.» When I arrived today, they didn’t have my reservation and basically ruined a proposal! The date was very specific so «tomorrow», which the rep suggested on the phone, was not an option. When I told him this, he basically laughed about the situation and was a complete arrogant pr*ck about it. Making a mistake is one thing, being a douche about it is another.

Fun, relaxing time! Enjoy the warm CA winters on this gondola ride. Our gondolier, Matthew, was very friendly and skilled. We went as a group of 4 (the open gondolas hold 6 passengers max) around 3 pm. They are very punctual and organized. The gondolier will sing a couple songs and has speakers to play Italian music for ambiance. The gondola itself was clean and comfortable. It was a pleasant experience. Bring snacks and drinks! The gondolier had wine openers at the ready.

Celebrated our 13 anniversary starting with a Gandola ride. Out gondolier, Alex, I believe was very professional and Kind. Would highly recommend!

It was absolutely perfect! Eddie rocked! It was a beautiful night and gorgeous company! Thank you for making the experience unforgettable!

This place is very nice, my gondolier was very special and made my date night perfect! Thank you gondola company of newport!

Drove an hour to check it out, our person was late very quiet didn’t say much. Fiancée enjoyed it very quiet relaxing parking was a drag

Overall great experience. Eddy was great. I highly recommend. Weather was great. Cider and meat and cheese tray was good. Give yourself enough time to find parking construction going on.

They enabled a successful memorable proposal :) Very grateful

Had a great time!!! Cruise was so beautiful. We went around 6:30 and was perfect as we were able too see the sunlight and as it set down. Gondola can fit 4 ppl easily, maybe more. Staff is extremely sweet and nice. Music was so beautiful in the background as we sailed. They even provide Cheese n crackers, and a bottle of apple cider. Absolutely loved the experience. Perfect for couples. Would for sure recommend this place for any occasions.

My fiancé and I had the best time on our gondola ride. The atmosphere was perfect and Matt our gondolier was great. It was a perfect night!

I saw the groupon for this gondola ride AND groupon was having a 15−30% off deals and I knew I had to get this deal!
I called about a month in advance and yet, despite choosing a weekday, they said the sunset time was booked and the only time was 6. Ehhh okay I’ll take it! It’s on my boyfriend and my anniversary date so have to play the cards (or times) you’re dealt.
I read a lot of reviews about their forgetting to give you cider, cheese, salami, and bread, so I didn’t want to risk not having anything, so my boyfriend and I prepared everything in advance; we even brought our own basket and pizza HAHAH. I would’ve brought in a blanket, too, but it was way too hot. They called me 30 min before to make sure I was still coming. It was easy to find street parking (free after 6 PM) and despite the construction, the security men overlooking the construction area were able to easily lead us to the office, where our gondolier, Parker, brought out a basket with what I assume had cheese and what not, but since we brought our own things, we didn’t need that. We walked over to where our gondola was and Parker took some pictures for us on my Polaroid camera and iPhone, and we were on our way! Even though it was 6 PM, it was the perfect amount of brightness, not too bright and hot and not dark. Parker was so quiet and turned on fitting music, and left us alone to talk and look at the nice houses and people paddle boarding, but was also engaging when we did talk to him, so he was great. Overall, it was a cute and romantic night and I got some cute pictures for the ‘gram ;) I would recommend!
Pros:
— romantic
— gondoliers are nice and can be quiet or engaging depending on if you want them to be
— don’t need to print or show groupon. They’ll know
Cons:
— no confirmation… or at least until 30 min before your apt time! Yikes
— admist construction, but security around construction should be able to guide you to the office
— difficult to get a hold of. They’ll answer the phone perhaps ¹⁄₅ times, BUT they will get back to you within 24 hrs
— gondolas could use a little repair but it’s not too crummy
Tip:
— get the groupon! You can take up to 4 people with the groupon to go on a double date or a girls night out
— if you do get the groupon, wait until groupon has coupons going on = even greater deal
— book way in advance, especially if you want the sunset time (7:30)
— bring your own goodies if you don’t want the risk of their not providing cheese, meat, bread, and drink
— tipping is courteous. Your gondolier will talk to you or remain quiet to give you and your SO your preferred romantic space
— make the best of your time. If you choose to see only the negatives and/​or not prepare, you may not have that romantic time you were hoping for

«It’s a surprise he said, wear something warm because I know you’ll get cold.»
After a lovely dinner at the Brazilian steakhouse he drove us down towards the beach. Excitement was in the air and I couldn’t wait to find out.
I started shooting out random guesses as we found parking and he grabbed my hand to lead me down the dark empty street. It was late and there was no one around.
We walked into a small shop brightly lit and out came an older gentlemen greeting us. He was our gondola guy for the night. Asked us to use the restrooms before we headed on out.
We followed behind him as he lit the dimly wooded pier with his lantern. I can smell the salty seaweed and hear the small waves crashing into the rocks. The boats rocked gently against each other and I smiled from ear to ear.
He sat us in a comfortable cushioned seats underneath a small rooftop covered in cloth. It was our own private little booth where it separated us and him. The gondola guy turned up some French classical before pushing the boat off shore.
After 10 mins into it, my date reached for the wine and poured us a glass. I can feel the breeze brushing gently across my face as I sipped the wine. He pulled me in close and said, «isn’t this nice?» I couldn’t be happier, as I gazed into the mesmerizing lights dancing out in the distance.
And the next question that slid out his lips, made my heart raced.

My boyfriend surprised me with this last minute romantic idea .
It was the perfect date and the weather was superb.

I highly recommend this idea for any type of special occasion. I went for my anniversary and it was perfect! I brought a basket with beer snacks and blankets (it’s BYOB).

What a great groupon score find my wife found !!! Nothing like a romantic night on Newport coast with music our wine and cheese tray and blankets and a quiet evening on the water.

Tip: Reserve during sunset time, it’s a lot more enjoyable and romantic. Dress warm! Parking is metered, on the street, but it’s free after a certain time. You can bring your own snacks or drinks if you like. Enjoy!
This was such a great experience. My husband bought the deal off living social so we called and made our reservation for a Sunday evening.
Very friendly workers, clean gondola, great service, and great experience. It was an hour long and felt soo relaxing and nice. The worker was very nice, I believe his name was Alex.
We definitely want to go back again one day, maybe with some friends.

For our 6 months, my gf decided to be the bf and surprised me with a Gondola cruise!
I had no idea what to expect but she was inspired by the groupon deal which came out to $ 55. Also, since you’re coming in the evening, parking is free on the metered streets after 6 PM. We came at 7:30 for the sunset and we got a taste of both day and night. Personally, we preferred night because the channels just seem so calm and smooth and all of the lights on the ships just give off a very romantic vibe.
Our gondolier was Matt and the guy was hilarious. However, if you want quiet, he has a boom box that plays italian music for you if you don’t feel like talking. The boats were gorgeous and I loved how I could bring my own wine and food. Overall, they were really chill.
I haven’t been on any other gondolas but I would definitely recommend this one! Awesome service and a steal if you use groupon! Remember to tip your gondolier!

Nothing like a gondola ride to start off a relaxing and romantic evening out. My wife and I checked in, met our gondolier, and off we went, touring the harbor and the «canals» of Newport. We were given a basket of cheese, salami, bread, and sparkling cider, which was a nice touch. The food went well with our bottle of red wine (they don’t serve alcohol, but you’re more than welcome to BYOB).
Our gondolier didn’t sing to us, but he did have a boombox playing Italian songs throughout our short journey on the water. I loved that the gondolier didn’t try to chat us up, do hokey things, or crank up the music during our ride. It felt like we were alone on our trip and we could truly relax, with an occasional friendly wave to other gondolas and small boats of locals. It was fun checking out the homes on the water, the boats, and the scenery. Remember to kiss your significant other when you go under a bridge… it’s good luck!
Terrific value if you get the Groupon. Even if you don’t, it’s much more affordable than a trip to Italy.