Sparkle Cleaners

I had my husband’s jeans altered the hem last Sat since we were in the area at this place. The lady charged me $ 7 each which was a good deal to me considering I know others charge $ 11 minimum. She told me it will be ready on Wed afternoon. We went home and remembered to check Unilocal if they had any reviews and so far the negative comments were they were not ready on time or even more than the time they were promised to deliver. I told myself what have I gotten into and could experience the same set back. Come Wednesday, I decided to give her a call in the morning to remind her I was picking up my husband’s jeans. It looked like it was not done yet so she told me to give it an hour. This was fine with me because I won’t be needing it ’til around 6 pm the time I can drop by after work.
I guess, the trick with them is just to call ahead and check/​remind if your dry cleaning or alterations are ready and they will do it within an hour. It may be a hassle to some but I wouldn’t mind doing it and will try them again next time. They did a good job on the jeans.

If you want efficient service and quality care do NOT! use this company! I don’t know how they can stay in business. We took clothes on Monday to be picked up on Thursday (needed for work Thursday night). When we went to pick up at 4:00pm it was STILL NOT DONE! WTH We will NOT be using them again. We will be looking for another dry cleaners in the area, hopefully they will be better versed in the English language as well.

Worst place for service. Don’t bother. The lady that works there possibly the owner is not one to keep her word or promising date of completion of service. I went in with 8 clothing items (coats, dress shirt) on a Tuesday, she told me on printed paper that it will be ready that Saturday. I ended up not being able to pick it up on Saturday the day she told me it will be ready. I went in on a Thursday instead, so thinking it was more than enough time since it’s been over a week. I thought wrong! When I went in the same lady was looking for my items on the clothing carousel only to come back asking me if I can come back an hr later. I actually thought she lost my clothes, but she said it wasn’t completed yet. I was at aww because it should of been completed since Saturday! As I was standing there I could see that she was looking for my clothing items in the back. She kept on insisting that I give her more time. I told her that I want all my clothes back and that I will have it be completed somewhere else and she refused! I told her I am not leaving without all my clothes. She then told me she will give me half off of the uncompleted items while I was still standing there waiting for her to give me back my clothes! She was actually stalling time so that she can have this other lady in the back finish pressing my clothes. When she finally gave me back all my half ass pressed clothes one by one she decided to charge me full price! I was like hell to the NO! I am not giving you full price for this horrible service, lying right in front of my face and than trying to act all sweet and saying sorry. What happen to the discount? I asked! She said, «oh its all done now» I’m like are you serious?! you made me waste my time waiting here and told me earlier you will give me half off and now you are charging me full price for work that should have been done since Saturday! Then she said she will give me %10 off. AT this point I am so pissed off at this shady lady. Mind you I would of taken that deal if she didn’t already mention earlier that she would give me half off and then decided to charge me full price minutes later. She takes only cash or check so I wrote her a check lower than what she asked and told her if she doesn’t like it that she can take me to court. I grab my clothes and left. Oh, and she even mention that she would not let this happen again and that she would promise me that. I told her this is the first and last time I would ever come back to the worst dry cleaners I have ever been to! Sorry I am still pissed as I am typing all this because this all happen today lol.