just moved to the area so my bf and I decided to hit the mall to buy a bed. we’ve always been curious about the sleep numbers beds so we wanted to give it a try! unfortunately our experience was terrible. The lady that greeted us was beyond rude she clearly didn’t want to sale to us. we spent 3 minutes in the store simply because she was just staring at us! She explained nothing, wasn’t helpful and I felt rushed. I will go beyond that abd say that I felt like she thought we couldn’t afford it. Anyways we decided to head to macys were a very nice man accomodated all our needs answer our questions and got himself a sale. Do not go here!
Laural K.
Tu valoración: 1 South Plainfield, NJ
Wish I could rate this bed a zero. My husband and I had a sleep number bed for YEARS until we finally gave up and got something ALOT better. We are under 50 and we shouldn’t have that big of a problem with a mattress. Okay here is our experience. We had a sleep number bed for about 8 years. We started having trouble with our hips, shoulders and backs hurting so we adjusted the air and tried different settings as the company suggested. Then the company said we needed a new air pump, that was about 3 years ago, so we ordered that and of course the warranty is prorated so we had to pay 20%, which ended up being around $ 300; when that didn’t work the company suggested that we needed a new mattress cover and that would be another $ 300. We continued to work with the company to solve the issues. Finally, after the company continually didn’t standing behind their product and the aches and pains weren’t going away we decided to start shopping. We bought a new bed in January 2013 and thank GOD! We were so disgusted that we threw the Sleep Number Bed in the garbage and we are so glad we did. The new bed is AMAZING and we have not had one ache or pain from the first night we got it! I would NOT recommend a sleep number bed to anyone… not only does it not live up to the company’s claims, they don’t stand behind their product. The new mattress has a warranty that is not prorated for the first 10 years… beat that Sleep Number. We got the Serta ICOMFORTSAVANT Memory Foam Mattress and it was worth every cent. My husband was a little concerned about it being hot like the Temper Pedic mattresses, but it has a cool gel bead thing going that really keeps you at the perfect temperature. NO aches or pains and a much better night’s sleep! Skip the Sleep Number and get something that’s not going to cost you a ton and give you a horrible night’s sleep.