Red Roof Inn Wilmington DE

My friend and I were making a road trip from NC back home to CT. We had gotten a flat tire on 95 and decided to get a hotel so we could get the tire repaired in the morning. All I have to say is… DO NOT STAY AT THIS HOTEL!
We got a room, opened the «smoke free» room door only to realize it reeked of smoke. Upon setting our things down, we decided to investigate for bed bugs. When we lifted up the covers, my friends’ bed was covered in black, curly, human hair and had a yellow stain on the sheets. Upon checking mine, we discovered a dead bug on the mattress! It didn’t appear to be a bed bug, but it was absolutely skeevy. Sheets definitely do not get washed. The floor is covered in crumbs and hair. To top this all off, one of us had used the bathroom and discovered the toilet is broken and does not flush. We are now sleeping with sh*t sitting in the toilet… as if this place wasn’t bad enough already… my advice: spend the extra $ 70 and get a hotel that has clean sheets and isn’t on the bed bug registry. I sure do hope hotel owners and managers read these reviews. I guess you get what you pay for. Is the wifi really worth hairy sheets? No thanks.

I just left my stay at the red roof in De. When I checked into my hotel after a long drive I immediately went to the restroom. Come to find out my toilet doesn’t even flush. I immediately called the front desk. I spoke with the woman in the lobby a Caucasian woman with a ponytail. I expressed to her my issues with the room. She said that she will call me back and change my room. I waited about an hour and didn’t hear anything from her so I decided to call the front again. She told me that she did not forget about me and that she would give me a call back in a few.
A couple more hours had went by and I still haven’t heard from the woman from the front desk. At about 730 PM I decided to go around to the lobby. No one was in the lobby and there was a group of people waiting outside of the lobby area I’m assuming they were trying to check in but nobody was at the front desk. All in all I was not happy with my stay a simple call back would’ve been nice with both good news and bad news. Also the hotel was not that clean you can really see that the cleaning people do not put in the time to clean the hotels to the best of their ability. I found a bunch of pills lighters etc. just on the floor the only thing that really seemed to be clean were the sheets.

The maid went into my room at 8am when I ran downstairs to move my car. She took $ 400 out of my wallet. The manager denied that his immigrant would do that. I would not stay at this dirty hotel that smell like marijuana ever again. This hotel is listed on The Bed Bug Registry!!! Go figure!

Stayed here for a night about a week ago. My room smelled like it had been recently smoked in, even though it said it was smoke-​free. I wasn’t bothered by the smell, but can imagine it being really irritating for someone who is more sensitive to it.
It had a kind of creepy feel to it. And the pipes were a little loud… Maybe when adjacent rooms were using the water… not really sure.
The bed was comfortable enough. And I guess I lucked out, because all my sheets and towels appeared to be clean.
I didn’t try to use any of the appliances, or the tv, so can’t comment on that.
The parking lot was spacious. The staff were pretty nice. And the price was right.
I’d stay here again… But I’d not be excited about it.

I stay on the road with my job for two weeks and I have stayed at Red Roofs before, Google gave the Red Roof Inn in Newark Delaware a 4 star rating, it must be to right? Wrong on sooo many levels! This hotel is less then a 1 star rating. I felt very uncomfortable staying here i.e. Ran into my room every time I arrived. Tons of thug kids, police patrolling, and the staff is VERY unfriendly.

In the past 15 days, I have stayed in this hotel for a total of ten (10) nights. I chose this hotel primarily because of location and price. With that said, despite being the cheapest hotel in the area — I will not be staying here again.
During the 10 night stay, I was in four (4) different rooms. While I could go on for hours writing about every little thing that is/​was wrong, I’ll just give you a couple of the high/​low notes.
— Sticky spots on the dressers and desks
— Equipment (A/​C & Heaters) that do not function properly to which the staff responded «Well, because it’s winter, the maintenance staff don’t do any maintenance on the A/​C units.»
— Cleaning staff that would not clean the room (I had towels replaced, but the trash was not taken out, the bed was not made, and additional toiletries such as shampoo and soap were not left)
— Front desk staff with attitudes that say «I don’t really want to help you»
— Key cards that are either not programmed properly and/​or constantly lose their programming
— Broken furniture
For the price of the hotel, I did not expect perfection. Actually, I don’t expect perfection at even the most expensive of hotels. What I expect, however, is to be able to stay comfortably somewhere — and when/​if there is an issue, to have staff be willing to do what is necessary to fix the issue. Instead, when I would NEED to see the staff about the most simple issue (my key cards not working; this happened five (5) separate times in my 10 nights there), they would seem bothered by the fact that they had to help me. In overhearing their conversations with other guests, the staff are some of the rudest I’ve ever seen in this industry.
Even thinking about my stay is angering me, because it would be so easy to fix some of these things — but the staff is clearly not willing. If all you want is a bed to sleep and a tub to shower in, stay here — but if you want to be comfortable, go somewhere else.

Good nights sleep but thats about it… bed sheet had a small brown stain which i disregarded, but then in the morning i came to realize that the towels provided in the room also had stains… one of the towels had a yellow stain, the other looked like it was used to dry a car mechanics hands. I usually stay at Red Roof’s when i travel and never had this issue before. Hopefully their housekeeping staff takes the time to thoroughly check all bedding and towels prior to exiting the room and deeming it clean.

It’s an I95 Red Roof Inn. Go in with that thought and you will have the right frame of mind. Room was clean, bed was comfortable, place was quiet.
Here’s the things that bugged me: Clerk told me they had no standard rooms, only premium. When I started to leave she suddenly found a standard. She told me I would not be charged the $ 1.50 for the stupid room safe – I was. The brochure in the room said there would be coffee in the lobby in the morning – there wasn’t. The security door latch above the deadbolt was broken.
Not great, not terrible. For one night when I was weary from driving and needing a place to sleep, I would probably stay here again.

I booked a room here since I had a meeting in the area the following morning and didn’t want to stress myself out driving down at 6a (and lose 2 extra hours of sleep!). It is difficult to find as someone else, mentioned. You either lane jump to the far left to make a left turn in or turn right and make a U-​turn to go across AAA drive. You’ll pass DE SPCA before you hit Chili’s and finally Red Roof. Lobby is toward the front left side.
I’ve never stayed at Red Roof Inn before, but this is one of their updated places apparently. The room itself is pretty clean, but on the small side size wise (I had a king size bed); each room has updated modern décor. There were the basic amenities: room safe, flat screen tv, etc. I did notice a few pulls in the comforter and a possible pen mark on the top sheet, but for the most part, everything was good. The only other complaint I had was with the wifi. I had to call 3 separate times to finally get service; something was going on that I kept getting disconnected, but eventually I got IT to help with my connection!
The ice machine and vending machines are located on the first floor by the lobby. Oddly enough, you can use the elevator and get to your room without a room key, but you need a room key to access the ice machine/​vending machines? Just a little odd to me. There are stairs on the end by the lobby, as well as the middle of the hotel, and an elevator is located in the middle. Check in and check out were quick since I prepaid through expedia!

DO NOT STAY HERE. MY ROOM HAD BED BUGS. I got bitten all night — it was horrible. When I went to tell the front desk lady named Michelle — she was extremely rude. She had a serious attitude with me and tried to make my boyfriend sign a paper that said he agreed to pay all the charges due. She didn’t even apologize. It was horrible guest service. We were in town working and stayed at this hotel for about a week. We got our money back but they were not apologetic at all. When i called the corporate department — they were unhelpful and didn’t care. They said I had to call back on Monday (it was a Saturday when we discovered the bugs) to talk to the right department. I wrote an email and never got a response. I wanted to file a formal complaint about Michelle. She should be fired. I have such a negative view of this hotel chain now and will never stay here again. Don’t do it either. Waste of your money. Pay a little extra and get treated nicely.

I stayed here at the Red Roof Inn in Wilmington /​Newark, Delaware for one night on Sunday, 10/​13/​2013. I had an early morning flight out of Philadelphia international airport the next morning, and I didn’t want to be driving out of Atlantic City. It’s my first time here at the Red Roof Inn brand and I must say that I am pleasantly surprised at how nice this place is. I have read horror stories about this brand, but I guess they’re just stories and the only opinion that mattered was of my own and I am happy that I got to stay here, even if it was just for a night in Delaware. I had reservations about the Red Roof Inn branding, but as it turned out, it was an experience similar to Best Western or a Holiday Inn or Holiday Inn Express: Pretty good!
The only trouble that I had with this Red Roof Inn property was that it was a challenge to find! Even my GPS was having trouble with the directions. It seemed simple enough, but when I didn’t see the traffic signs I wanted to see, I got worried and got stuck driving around Delaware like a lost puppy. Eventually, I found my way off the US-​58 and DE-​7 roads, leading me to the Christiana mall a bunch of times, and back on the I-​95. I weaved back the opposite way to DE-​7 the other direction and found my way finally. This lead to a secret back entrance to where Red Roof Inn and Chili’s Bar and Grill share a common parking area. Grr. Took me about 1 ½ hours to figure it out, but I made it here.
Red Roof Inn in Wilmington /​Newark, DE is located off the DE-​7N near the Christiana Mall in Newark, DE. Very confusing place to find, but well worth the effort. The only thing about Red Roof Inn is that there is no signage or direction to tell you where it is. It is hidden. Just got to trust the address on Google or Unilocal to guide you the right way. The Red Roof Inn is a 3 story building of rooms, where the odd number of units are on one side of the building and the even number of units are on the other side. There is vending machines and a couple of ice machines at your disposal. There isn’t an elevator, so I had to carry my luggage and dinner up a flight of stairs. Not the easiest thing to do after running a marathon earlier in the day and driving after that to get to the hotel. Oh well. That’s my life.
The check in and out process was quick. I even complained to the person at check in how challenging It was to get to the property. She told me everyone tells her that! I guess I am not alone in that respect. The room I got was a king bed and it was very comfortable, especially after running a marathon and driving all day, it was complete heaven for sure. The room was small, but had a large tv and the basic amenities you would find in any hotel chain. The ambiance of the room was nice, although I could hear people in the next room getting it on. It was a bit eerie, but that was alright. It was over after an hour at like 8pm. lol. Everything was clean and homely, which at the price I paid, was affordable and good.
Easy access to the interstate, so I could get back to Philadelphia international airport quickly. There is free wifi here at the Red Roof Inn. That was great.
Support local!
B+

We spent three nights here, and it was like being in hell. We flew in for a graduation, and this was the only place that had rooms. And we had reservations! Due to flight delays, we got there at 3:30am. Taking to the desk clerk thru the security glass was not easy. Then, we went to our room. Our 100% Smoke Free Room (or so the sign on the door said) REEKED of cigarette smoke. The bathroom floor had hair all over it, and not the kind of hair that comes from your head. We opened a drawer, and there was a bag inside. In the bag were 4 bottles of prescription medication. We called the office, and were told that it would be dealt with in the morning. There were «questionable» stains on the bedspread, and in a room that supposedly slept 4, there were only 2 towels. At least the person who cleaned the room had changed the sheets!
In the morning, we brought the meds down to the desk, and spoke with the manager. He had spoken with the cleaner, who admitted being in a rush and so hadn’t done a very good job. REALLY?! We were told that we would not have to pay for the room that night. He assigned a new cleaner, but other than more towels, the room was just the same. The reeking smell of smoke, the filthy room, the lack of caring by the employees… I would rather sleep in my car than stay here again. Oh, and BTW — we had to pay for all three nights — no comp.

Decided to stay here again. Got a room on the 3^rd floor. Walked in and I love the fact that they got new TV’s. I was unpacking and I found an alive bug and a dead bug on my bed. Also the sheets were dirty! Not sure what kind it was. Def not a bed bug though. I walked to front desk and they gave me a new room. For the new room and it was fine. The front desk called me to make sure everything was ok with the new room! My complaint with the new room is the fridge made some weird noise every 5 Mins. The bed was pretty comfy def different than the last time I stay here. Not sure if it is a Serta as they claim. The tv needs more channels. There are 20 of them your basic channels but get dish or something with more movie channels and food network etc. once again the on command system did not work properly and showed some not all movies. There was no shampoo in the bathroom either! How can you have no shampoo??? The location is still messed up. Also FYI I went down 95 south down one exit to get dinner and came back on 95 north and the exit to Rt 7 was closed! There was no signage saying that that particular exit was closed when I got on in the first place.

Driving here from York, PA was a bit of a mess. Actually, it was just the part where I switched from U.S. 30/​Lancaster Avenue to I-​476 to I-​95 to Christiana to the motel.
According to the desk clerk, they built State Road 7 up alongside the motel and Chili’s. I thought that it was the same crazy Red Roof Inn designer who did the one at Bensalem Route 1 and Street Rd. in the cloverleaf. Government people get too much money to think this poorly. You leave I-​95 at exit 4B, stay to the right, take S.R. 7 north, get to the left lane *immediately*, and make a left turn at the light onto the access road. I did it twice before I arrived at the motel.
After getting the room keys, I went to the room and tried to set up the computer and unload a few things from the car. Sprint 3G and voice reception is *terrible*, and the motel’s WiFi wasn’t even that good. However, my Sprint Tri-​Fi hotspot came to the rescue and the 4G/​WiMAX worked beautfiully. Tonight – it’s not working and the motel’s WiFi is. Who knows?
When I went to charge the computer and phone, I noticed a big spider web, later I was noticing a lot of dust on the LCD tv and handprints on the dresser. So, I retaliated by locking my keys (and phone) in the room. I went to the office, she coded some new keys. I unlocked the door, transferred things from car to room, proceed to return the new keys so I’d have 2 instead of 4. The old keys were invalid at this point, so I was locked out again. I showed them for not dusting!
The room is good but the polyester bedspread is there with a new pattern. They even put a fancy porcelain vessel sink in the room and the furniture is sort of stylish wood-​melamine mix. However, they left out the fridge and microwave oven, but have a tri-​fold room service menu. Sneaky, huh? It’s not even Red Roof Inn’s business.
The price was reasonable, as they have «Hot Deals» at this location. It averaged to about $ 61 per night + tax.
If you can find it, you’ll like it.

I gave 4 stars based purely on how surprised I was by the quality of the room relative to the price. Really really surprised by how nice the room was, how modern and sleek the fixtures were. Very good value.

A good option for pets. We travel with our 60 lbs dog, he stays free. Excited to see hard laminate flooring– so great! No odors. The rooms have been renovated with the Red Roof new look and linens. And there are several restaurant options close by. Unfortunate that there is no green space to walk my dog. And being right of Int 95 you may want to stay in a room near the lobby, the area seems dark and questionable. But we stayed for five days and very happy with service and décor.

Very clean red roof inn. Nice friendly service. We stayed here overnight. And I found the place to be immaculate. Great night’s rest. I’d recommend it to anyone looking for an inexpensive night’s sleep.

I rarely give out one star review but Red Roof Inns never seem to disappoint. Motel is close to Delaware Park but is so gross please take the time to book another place to say the night. Let me just point out that I did not do the booking so first I came into a «smokers» room. OMG. Horrible, there were unknown stain and cigarette burn on the sheets, I shudder to think what crime scene evidence would appear under a UV light, but the soap smells nice.

Comfortable bed.
Clean bathroom.
Clean room.
Modern looking furniture and fixtures.
Rooms recently renovated.
Easy access to I95.
Good prices, booked through web about $ 62+tax per night for King bed with micro fridge and microwave, 25″ tv.
Good for business traveller.
Internet connection is through T-Mobile’s Hot Spot.
Since I have a T-​Mobile account, I don’t know what the daily charges are to connect to the internet.
Better than the Days Inn around the corner.