Orange Tree Frozen Yogurt

Purely a rating on the customer service as I didn’t end up buying anything because the attitude of the older woman who worked there was so negative. When we walked in and she seemed nice at first, but once we asked for a sample, her whole demeanor changed and said that she «didn’t have time for this and was very busy», then said that they don’t offer any samples. We ended up going some place else instead.

Best Mango Sorbet that I have found in the area.
The woman that works there, greets us like her friends (ok so maybe we have been there a few times in the last week) and she is such a nice person to talk with. The prices seem to be a lot lower than Menchies which is just over the overpass.

I decided to try this place out because I was suddenly craving something sweet today but wanted to stick to my diet. This place never looked appealing to me whatsoever with it being always empty and dim inside. However, I decided to give it a try and am totally regretting it. I’m giving this place 1 star due to its watery froyo & extremely POOR CUSTOMER SERVICE. When I entered, I glanced at the different flavors offered and asked the lady working there for sample cups. The second she heard me say «sample cups», her face dropped as if I had just spoken of something way out of line. She proceeded to mumble something that I could not make out as she walked over towards me with a stack of sample cups. Confused, I assumed she was asking how many sample cups I wanted. I responded telling her «just 2» and reached out to grab the sample cups. As I was doing so, this lady would not let go of the sample cups and instead decided to pull back, not letting me have any. At this point I was even more confused. She proceeded to ask me «what do you want to try?» in an impatient, irritated tone. Still shocked at her rude attitude, I asked to try out 2 different flavors that I ended up getting a full size of. When ringing me up, the lady gave me attitude when I tried to pay with a credit card since they had a $ 5 minimum charge for cards. She told me my serving needed to be at least $ 5, expecting me to turn around and add more toppings/​froyo to my cup. When I, instead, handed her a $ 20 bill, she snatched it out of my hand and hastily handed me my change without even a thank you. I normally don’t care too much about customer engagement; however at this place, the lady was just so transparent about how stingy she was. Learn how to do business properly & maybe then more customers will come your way.

The yogurt here is very fresh and yummy! They have a good amount of flavors and lots of fruit, and my favorite, MOCHI! very satisfying!

As a frozen yogurt place this one is adequate, but I think it is the only one in Newpark Mall so that’s where I go. Every time I go (usually on a week night) it is empty. There is a tiny counter to eat at, but you can grab your yogurt and go sit at one of the benches in the mall. The place is very narrow, with yogurt along one side and the eating counter along the other, then the register at the end. They have eight yogurt flavors and a bunch of toppings.
A couple of issues — one is that the yogurt is usually melty. The other is that the people working there act like they could care less. Sometimes I get someone very friendly, but not often. And the bowls are enormous, which is annoying if you only want to get a little bit.

When I found out that there was a yogurt place at New Park Mall, I thought that I would check it out. When I arrived there, I did not expect it to be so crowded and small. The space of the store is just so small and everything is clustered together to fit. There are flavors of yogurt to choose from such as chocolate, mango, strawberry, and many more. The good thing about this yogurt store is that they offer a little try out cup for free samples of whichever flavors of yogurt you would like to try out. The yogurt’s consistency is not that great since it was runny when I barely even got it and it was not flavorful. There are also toppings to choose from, but there are not that many compared to other yogurt stores. I did not really enjoy Orange Tree that much and will not be returning.

I remember going here on their first day a few years ago when froyo was all the rage. Went here after a long break when I was at the mall today since the sugar demon took over my brain again.
The girl who works here is super sweet and friendly. She was very cheerful and helpful. I picked the cheesecake and cookies and cream flavors. The toppings booth is average. Overall, it met the craving.
Again, this girl deserves a raise. She works super hard and has a great attitude!

It was good enough for my four-​year-​old daughter, I was not impressed. The mango tango was not good, it tasted bland. The toppings were basic.

It’s a decent self-​serve yogurt store to go to in Newpark Mall. Pretty much all the yogurt places I’ve been to are about the same (except for another one which I frequent on a regular basis). It’s $ 0.43 per ounce (as indicated on the receipt) and there are limited but interesting varieties of flavors available to choose from. I didn’t really find their toppings too appealing, however. Only ones which I tend to choose that were available at Orange Tree are the M&Ms and chocolate chips. Overall, okay place, but their yogurt tends to melt quicker than other places and I think Orange Tree could use some improvement in their condiments.

This is a great place to go to when it’s super hot outside. Although there is limited variety in the flavors, the place is clean and very welcoming. The background music they play is actually very catchy which is a plus for me! The customer service here is pretty good, so it’s satisfying.

I don’t know, all yogurt places taste the same to me. I look for the usual fat free yogurt, add some toppings to it and call it a day.@$.38 oz. All I know if there is frozen yogurt and toppings then I am a fan. Can’t really even talk about service as the one person working doesn’t really need to help you other than weigh the item and then ring you up right? So if there is a yogurt place with the usual suspect toppings then I am a fan.

I will not be going back.
Yesterday, my daughter wanted some froyo, and begged to go in here. Okay, so we did. I wasn’t sure if I wanted any myself, but thought I’d try one or two flavors and then decide. The lady gave me the two samples I asked for (they don’t let you get your own samples, btw). Both of which were just average. Then my daughter asked for a sample from the lady and she said «only two samples.» Wait, what!!! Two samples total for two people??? You MUST be joking! I really wanted to say ‘forget you!’ and walk out, but my daughter really wanted some. So I got her a bowl. I bought NOTHING. Hear that, mean lady with stupid policy? You lost MY SALE! And we will NEVER COME BACK. I do not give my money to rude salespeople.
One sample per person is RIDICULOUS!!!

on a hot sunday afternoon, i was in need of a refreshing treat, so i came here. since i really like the orange tree at the great mall in milpitas, i expected that i’d like this one as well. i was wrong, dead wrong.
like the one in milpitas, this storefront was very small, just big enough for the cashier, yogourt machines, toppings bar, and a few seats w/​bar along one wall of the store. i think this one is even smaller than milpitas, and once we reached 4 – 5 customers inside the store, we were packed in there like sardines.
speaking of which, the yogourt machines were a little dirty, and definitely needed a wiping down. there were 11 flavours available:
1. lean mean green apple
2. mango tango
3. dole pineapple
4. original tart
5. strawberry
6. vanilla
7. cookies and cream: somewhat creamy, but more icy and thin in texture, didn’t really taste like its namesake.
8. peach: very strong taste! more like a peach bellini than peach froyo (which should be more sweet, without the kick)
9. lychee: very thin and icy in texture, had a sour taste to it
10. taro: thin and icy in texture, tasted like taro but melted way too fast
11. chocolate: thin and icy in texture with moderate chocolate flavour
**yogourt is $.38/​oz
overall, the texture of their yogourt is just too thin and icy. i didn’t get that much yogourt, but i actually tossed my cup before i finished b/​c it just wasn’t satisfying for me and some of the flavours left a vile aftertaste in my mouth.
no second trip here for me, unless and until they change their yogourt recipes.

I wish they had more flavors and toppings!

What happened to this place? It seems to have gone downhill since I last visited a year ago.
First of all, all the chairs were gone when I went earlier this week. Apparently they don’t want you to sit and eat there anymore. The froyo seems to be a lot softer and more watery. Worst of all, the toppings became quite lame. Mostly canned stuffs and the fruit did not look as fresh as before.
How disappointing, don’t think I am coming back any time soon.

Good range of flavors & toppings. I liked the mango and original tart; the taro was good too but a little on the sweet side. Lots of fruits, nuts, and sweets for toppings.
As for the texture of the frozen yogurt, it could’ve been more smooth & creamy. You know when it’s not super creamy (well, and probably healthier for you) and your spoon kind of slices through it a little too easily? Instead of sliding along the fro-​yo to get a nice scoop? It’s kind of like that. Not horrible, still good. But I’ve had better.

On a hot day, we decided to go to the mall to do some walking and to do some window shopping! See the shop on this hot day was like a magnet drawing me in — I guess reading all the great reviews of yummy yogurt and toppings did it to me!
The yogurt and toppings were 35-​cents an once and they had a variety of yogurt on the machines and a good variety of toppings on the counter! I have never experienced pay-​by-​the-​ounce before but found it interesting!
The space in the shop was small and the seating was limited in the shop! However, I did not plan to stay in the shop too long nor sit there. The walk around the mall would have been a great way to enjoy the treat!
It was self-​serve in this shop — just pick up a cup fill it and top it! The clerk was smiling and helpful when I could not get the machine to dispense the yogurt in the beginning!
I decided to get the pineapple flavored one because it seemed to be good on a warm day. Topping it would be some canned pineapple and lycée chunks. The toppings were great mixed with the yogurt! Overall, the yogurt was slightly sweet but not overpowering and the cold fruits matched the taste of the yogurt!
I was glad to be sharing most of it with the girlfriend/​wife while we were walking through Macy’s and it made her feel a little cooler on this day! At the price of $ 2.34, it was a great treat for the price!
I am looking forward to trying the other flavors on the next visit this summer. I definite will skip the teas, or coffee, this summer at his mall!

They have good service and it’s convenient if you are inside the mall, but look again if you want to sit down to talk with your friends somewhere.
on flavor:
+ taro
+ lychee
— original tart
on consistency:
— drippy start of dispense
— melty in cup
Maybe turn down the temperature for these lovelies to freeze better? Plus, the fruit was just so not fresh. There was only a few pieces of each, which a wet napkin on the bottom to keep it from drying out.

Like many other Serve Yourself Yogurt places, this is one of them. Measured by the weight of how much yogurt and toppings you put on it, its a good deal. A varied selecting of choices of types of flavored yogurts.
The flavors that I can remember are :
Vanilla, Chocolate, Mango, Blueberry, Original Tart, and Strawberry.
But I’m sure there was more than that even. They let you try samples if needed, and you can sample about everything if you want to try it before buying it. There are many different toppings to add on the yogurt too. Like: Chocolate chips, fruit, assorted sprinkles, Oreos, assorted syrups, gummy bears, and much more.
I would say that its an Okay place since its convenient but sometimes the yogurt isn’t its the «quality form» it should be. For example, sometimes its watery and a waste of money. But most of the time its in good quality.
It costs 35 cents an ounce so for each ounce it will soon add up. I usually pay about $ 4-​$ 6 on the yogurt, so its reasonable. Since this in the mall, it has a good location if you need a quick snack or dessert before you leave.
Its a good place, not fancy, but it has a good feeling to it. You can sit down, so its standard.

I was always told that size is not everything. Hmmm I should have listened.
After shopping for graduation presents and cards I was in the mood for a fro– yo and I told my bestie that their are two fro– yo locations in Newpark Mall. We ended up at the Orange tree by the Big M and noticed they had approx. 6 sitting stools. Small in size but in front of them were 8 different machines with flavors such as vanilla, mango, blueberry, strawberry, coconut, original tart, chocolate and taro. This was heaven.
An assortment of goodies (fruit, nuts, candies) to top the fro-​yo with. They charge by the ounce $.35 so you don’t have to be frugal.