Wize Eyes

Rip off. I came here to buy glasses because I needed a pair quick, and I figured a place like this would be cheaper than my usual eye doctor. I left with a basic pair that wasn’t even a brand name and paid $ 250. I still wish I could return them. I went to my actual eye doctor a few weeks later and saw multiple name brand frames, cheaper and much better quality. I would never go back, desperate or not.

I go in for the $ 18 eye examination, and find out that the $ 18 is only if you buy a new glass the same day. Otherwise, it is going to cost $ 40 to get a prescription.
Totally ripped off! Atleast be fair about the pricing before you start the test!
Not coming back again.

They gave me a frame that was tarnished (Versaces) and the wrong type of lenses after asking repeatedly for the BEST they had… They didn’t bother to re-​check my pupillary distance and alignment because they «had them already» from the last time I got glasses from them 8 years ago. When I went back after confirming with my ophthalmologist that the alignment was off they tried to tell me that I just needed to get used to it and that the person who told me the measurement was off was probably mad that I didn’t buy my glasses from them. My ophthalmologist does not sell glasses, and I had worn the lenses for 4 nauseated days before going back to them just incase I would get used to it. They also tried to dismiss the fact that I didn’t get the lenses I asked for by trying to tell me that they wouldn’t make much of a difference. I should have gone to LensCrafters like I usually do. I wish I could return my glasses but they’re exchange only.

Love this place! They are friendly, attentive, efficient. Convenient location/​hours and extremely fast turn around time (my son received new lenses in 2 hours!). They have a wonderful staff (most notable is Kim) who provide a «small, home town feel» experience with personalized, no pressure attention. Great selection of glasses within a broad price range.

I went into this location of Wize Eyes to get an eyeglass examination. I was interested in their $ 18 exam that they advertise on their website and on a big sign outside the store. I needed my prescription to order glasses online from
.
The eye doctor was very friendly and helpful. When the examination was over, I explained to the sales girl that I wouldn’t be needing glasses today, I just needed the prescription. She tells me that it would be an additional $ 21 for her to write down my prescription and give it to me. Classic price gouging. I’m pretty sure this practice bleeds into everything else they do here and I wouldn’t go back.

A pretty easy place to get a check up, prescriptions and new frame accommodations. The eye exam is quick, efficient and the doctor is frank when it comes to his opinion. For example, of times with contacts (colored contacts) it may not be to your eye diameter or may not even be good for your eye and he is prompt is answering the questions !
Accommodating staff, great selection of eye glasses (I got Versace).

I called on New Year’s Eve because I broke a contact and it was my last pair and I needed to update my prescription. They told me to come in at 2. The doctor saw me immediately and was extremely kind and knowledgable. He wrote me a prescription on the spot. I ended up getting my exam, prescription and a 3 month supply of contacts for $ 125 on the spot. I was so happy with the service here. They were very accommodating. Will definitely go back for glasses.

Yes I traveled allllllllll the way from Brooklyn to get my eye exam here.
Here’s why:
1) Everyone up and down Flatbush Avenue wanted me to spend $ 190 and up for a contact lens eye exam and a 3 month supply of contacts. I tried explaining to them that I don’t wear my contacts everyday, mostly on the weekends so I only need a month supply. They said they couldn’t do it so I walked out.
THE CONTACT EXAM HERE IS ONLY $ 79!!! Plus they have a $ 20 off coupon on their sight. So altogether I paid $ 59 for an exam and a month supply of contacts!
2) No BS! If they quote you one price then that’s the price it is. They don’t try to upsell or tack on useless insurance on your frames.
3) The doctor is always in. Other places you have to schedule your appointment around the doctors schedule. Here the doctor has always been in.
Needless to say I am more than happy.
Overall: I’ll see you guys in 6 months to a year!

One star for horrible customer service and disrespect from the employee named Barry (I think that’s his name. He is the short, dark-​haired guy with a belly). A few months ago I wanted to buy both of my parents a pair of eyeglasses. As a recent college grad who finally started making decent money, I wanted to get my parents a nice gift to say thank you for everything.
Eye exam went fine for both of my parents, the sales associate lady was very helpful in picking out a pair of frames that my dad liked. My mom couldn’t find any she liked, so I asked to have her pupillary distance (distance between the 2 eyes) measured so that we could go to another store and find a pair that matched her.
Enter Barry, one of the rudest and most self-​righteous people that I have ever met. Knowing that we wanted to take our business elsewhere, he immediately raised his voice and flat refused to do the measurement. He spouted off some bs tough-​talk about «I spent X amount of years in optometry school. If I don’t want to measure her, I don’t have to. It’s the law. Google it if you don’t know.»
Ok a-​hole, I get it that you don’t want us taking our business elsewhere. It’s a bit cheap of you, but understandable. BUT, that still doesn’t give you any right to speak to me and my parents like you’re lecturing some kids. They obviously didn’t teach you anything about respect and customer service in Optometry school.
My family has lived in Herricks for 13 years, and I’ve been coming here since I was in middle school. Won’t be coming back though.

Friendly service and great pricing. It’s alway a pleasure dealing with people who obviously enjoy what they are doing. I highly recommend Wize Eyes in New Hyde Park to anyone looking for glasses.

My eyesight went terribly south after law school, along with the amount of money in my bank account. So, I needed a new pair of glasses at a reasonable price. I read and looked into various online websites (like Warby Parker), but I wasn’t loving anything I tried on, so I figured I’d give Wise Eyes a try. I walked in and specifically asked if they had any deals for frames and lenses together or if they charge separately. The girl responded that it would be separate. Ultimately, I ended up keeping my old frames and had them just replace the lenses (new prescrition) for around $ 60. To their credit, they did this for me in one hour, which was much appreciated and helpful.
AFTER I paid and after my lenses were replaced, I noticed an ENTIRE WALL of glasses (only because my Dad was now looking) that another sales associate said were part of a promotion for FRAMES AND LENSES for around the same price it cost me (I think it was actually less) than it had cost me to replace just my lenses in frames that I provided.
There were other major hiccups here with my Dad’s glasses. The frames he received «new» were CLEARLY tarnished and old, but they told him it was just the look. I told him it that was ridiculous and not at all what we picked out, so he went back the next day and another sales associate (a manager, I believe) clearly admitted these were old, used frames and replaced them.
I’m not a huge fan.

An eye exam and glasses, simple and fast, very much appreciated.
My wife and I ended up here on a Sunday afternoon. She needed an eye exam to renew her driver’s license and was also in the market for a new pair of glasses. The staff who greeted us from behind the counter when we walked in were friendly and helpful. They explained it would only be a short wait for the exam and they were right.
After waiting for about 15-​minutes my wife was escorted back to the eye exam area. The optometrist was a soft spoken young man but seemed very competent. The exam was comprehensive and through.
After the exam we sat down at one of the display counters and were helped by one of the salespeople. My wife had a pretty good idea about the style of frames she was looking for so this part of the process also went by uneventful. The salesperson also suggested a few similar style frames for my wife to try on. In the end my wife fell in love with the Michael Korrs frames for $ 179, really not too bad of a price for designer frames. Single prescription lenses are $ 59 but my wife order the progressive lenses which were more like $ 159. After the order was written up they promised the frames would be ready by Wednesday (3-​days later).
Sure enough the frames were ready as promised, only three days later. I was impressed. We’ve had horrible experiences in the past when we’ve ordered new glasses from the wholesale clubs. We would wait for two weeks only the find they screwed up the order. Wise Eyes was a pleasant surprise.
She’s been wearing the new glasses for a few days now and is very pleased with the fit and prescription.
The exam was on $ 18, not a bad deal and they willingly provided a copy of the prescription when asked.
We were happy to find a reasonably priced alternative to the wholesale club optical departments with a large selection of frames to pick from. Two thumbs up from me for Wise Eyes. Thank you.

You get what you pay for!!! Had an eye exam and they forgot to give me a copy of the prescription. Had to go back. They begrudgingly gave me a copy. That evening, ordered contacts at Vision
and the next day they e-​mailed me that Wize Eyes informed them that I «was not a patient at this office.» How did I have all the papers and receipt from them??? I also felt that the prescription given was too strong and the «sample contact» was uncomfortable to wear. Finally had to go to another more reputable vision center and received a different prescription that was perfectly fine and they graciously gave a copy of the prescription without being asked.
I learned my lesson… stay away.

went to Wise Eyes in New Hyde Park a week ago to have my vision exam, the Optometrist doesn’t know how to give out the right script and wrote it out too strong. Went to another place to have it filled, realized there’s something wrong immediately but thought that I need to give it time to adjust and get used to. I wore my glasses for 2 days in total agony from headaches and severe pressure on my eyes to the point that I thought my eyeballs were going to pop out of my head. I went back to this low rate establishment for some relief and the dr. simply told me he doesn’t know what to do for me… REALLY??? I am going to more reputable dr. this week and will need to replace the RX from this bozo which resulted in me have to pay twice for lenses. YES, THEY ARE CHEAP BUT YOU KNOW WHAT THEY SAY… YOU GET WHAT YOU PAY FOR!!!

I’ve had mixed experiences with this place. Their selection of eyewear is hands down the best in the area, lots of choices and they never try to upsell you or push the warrantees. I also go here for contacts frequently.
I had come back with a complaint about my frames, the paint on them had started coming off on the edges just after my warrantee was up and I just wanted to ask if there was anything that could be done (I was prepared to pay money for it). This awful red-​headed woman was beyond rude, telling me that I was merely careless and pointed to undetectable «scratches» on the lenses that proved her point. I was shocked and left.
Accompanied my mom to pick out glasses here nearly a year later and she urged me to ask about my frames one more time. This sweet woman Kim (the blonde) totally helped me out without even the slightest resistance.
Overall great selection but the service is hit or miss.

The service is excellent. I got exactly what I needed in a really short period of time. The eye exam was done professionally and the scary puff of air that usually is so annoying to suffer through was not so bad this time. NICE! I really like the salespeople because they are all friendly, personable and I got two pairs of glasses for a great price with the advertised special.
I went back to get another pair of glasses (I like variety because I wear glasses daily) and as usual, the service was really extraordinary. I have not had a better experience getting glasses than this one. There was such a short wait to see the optometrist and to get my glasses, the saleswoman brought exactly what I was looking for on the first try!
You cannot beat the service, the prices are reasonable, parking is very accessible and I got my last pair of glasses within 1 day of ordering! Amazing!
Definitely will be back to get my next pair.