TJ Maxx

It seriously smells like curry and naan bread in here sheesh time to leave word up! Too many curry

Like all TJ Maxx locations, it is either a hit or miss. Almost every time I walk in it is just for browsing. I usually go after work hours and not on the weekends. The lines for the cashier has such a large range from 3 minutes to 20 minutes. Their selection in the jewelry department is very diverse. From no name to designer watches, bracelets, etc. I’ve managed to get some great deals on clearance items. The store is a little bit out of sorts which requires lots of patience to take it in and go through the racks to find those deals. The price ranges from items for $ 3.00 — $ 1,000.00 depending on what your looking for. It is always good to have a reference to bounce off to compare the prices in store, so I would recommend to have a phone handy to do a quick search in store. The dressing rooms are clean and heavily light. Their return policy is excellent! Beware of the cashier line in that they have lined up little gadgets, dessert treats, children’s books and various small items that are tempting for purchase. Most customers are unaware that this location has a restroom opened to their customers. I wish they had their items that they sell in use to showcase their products while in use (in the restrooms). I am a huge fan of this store/​location and will always be coming back to it!

Lines are horrible at this location. Always a 20 min+ wait. Doesn’t matter what time or what day. Seems like either the place is mismanaged or not enough registers/​workers doing their job properly. I love TJ Maxx but I avoid this particular store like ebola. Upper management really needs to evaluate the leadership and operations at this location and revamp.

Very upset with the store and it’s «manager.» She herself had NO IDEA of how the return policy was for online purchases, yet wouldn’t stop complaining of how the phone reps for TJMAXX did not know what they were doing and that she’d call the base to file a complaint for sending return purchases to the store without the plastic bags. She would not stop yelling that I could not return my online purchases because I threw away the plastic bag. I tried to explain to her that I have spoke with the representative and was told it was OK to return without the plastic bag, as long as I had either the credit card, receipt and/​or the tag on them. She refused to make the returning transaction and made me look like a fool in front of people that were lined up to make purchases, stating «look! this is A FREE RETURN STICKER! use it! make sure to get a receipt, it’s FREE!» I walked out of the store very embarrassed and upset.
When I called TJMaxx in College Point, Flushing. They were gladly able to help me and told me to bring the clothes in. The manager in Flushing branch told me it’s faster and more convenient if I had the plastic bag but they said I can still return it without it. It literally took him 10 minutes to look through 7 clothing items and re-​tag them with the TJMaxx tags.
Overall, YES, you can return online purchases without the plastic bag that it came in with.
This store was just simply LAZY and INCOMPETENT! «MANAGER» does not know what she is doing and is leading the store into a wrong direction!

TJ Maxx, asks me if I’m a Maxxinista. My answer: sometimes. While I like the store and it has good deals at times, I’m not overly thrilled with the overall feeling I get when walking into the store. Everything feels up-​heaved and slightly out of place. Especially walking to the home goods aisles where gizmos are plopped anywhere and it lacks any kind of structure. A lot of the food-​related items are often open or damaged and for TJ Maxx to blatantly leave an open item, which has half the stuff stolen anyway, out in view is very jarring to me for some reason. The store could use some more organization, and they’ve definitely made strides in their shoes department to straighten it out.
The area with the racks of clothes can also be straightened out a bit more too, actually, just give more space between the racks, otherwise you can barely fit and look at the clothes.
I do like their register system where it is announced when a cashier is open. Coming off on the no-​space between racks I think there could be more space between the space you have to stand and the divider. It’s tough having people squeeze by with carts and large bags.

I went to this store today as I like shopping from TJ Maxx. It’s a nice store with many variety. However, the customer service was HORRIBLE and I would like to describe this incident. I bought work shoes (I broke my heels I was wearing today) along with few clothing items and was looking for an associate to help me find a new pair of shoes in stock as the one on display was damaged from toe. My feet are very narrow, so it’s hard to find the right fit for me. To my dismay, I couldn’t find anyone and waited in line for 20 minutes to check out. Upon handing over the items to the counter rep (she was nice) I asked her if they had new pair of shoes in stock. She took a look, acknowledged that they were damaged, said-​no other items are in stock but just on display, nodded and took it to her manager. Her manger came after a minute and responded back to me in a very «curt» and «rude tone» — «I’m giving you $ 5 discount (for a $ 50 shoe) and doing a „courtesy“ on you although I don’t see any damage even in the broad daylight». I was taken aback since that was not the answer I expected.
* Firstly, I did not ask for any discount
* Secondly, the shoe was DAMAGED. Take a look again ! your register rep acknowledge before she brought it to you !!
* Lastly, I’m paying $ 150 for shopping at your store. What would $ 5 discount bring to me ?
I felt so stereotyped by her tone, attitude, and bad customer service especially at the manager level that she holds. I politely told her she must take a second look and she must not expect the customers to pay a full price for a damaged item. I felt so upset with this incident as I consider shopping and customer service is meant to make a customer’s experience nice but this was ironical. I wish I didn’t have a broken shoe else I would simply walk out of there !

This TJ Maxx shopping experience was great! This and the other stores can be really hit or miss but today it was a hit. I just wish that they had more than 3 registers open the line felt it was taking forever.
The store definitely needs some TLC organizing the racks. Some of the clothes had rips or things missing.
The dressing rooms were well organized and did not have tons of clothes and hangers everywhere.
lastly for some reason the store alarm kept going off whenever someone would enter or leave the store. I think they should fix that

This place has a lot of good quality products. I came here after being informed that they carry the entire Pecksniff line of bathroom soaps, which I recently became addicted to. I found exactly what I needed at cheaper costs. The staff was friendly and helpful and the manager had that line moving so well, making it easy to get in and out.

I’m not exaggerating when I say that this place turned me into a shopaholic. I work in the area and my coworker brought me here one day… and I fell in love. I’ve seen TJ Maxxes in other places (the city, Rego Park), but they’re always messy and discouraging to go through. This one is neat and has awesome stock. I find something almost every time. The prices at TJ are cheaper than Marshalls sometimes (even though they’re the same chain), and definitely cheaper than discount online stores. I have never shopped retail price again because I know it will always be cheaper at TJ. And these are name brands. It takes a bit of patience to go through the racks, but there are goodies in there. The accessories (bags, sunglasses) and shoes are wonderful. I’ve seriously bought like 7 pairs of sunglasses in the past year — Kate Spade ($ 40), Michael Kors ($ 20), Jessica Simpson ($ 12), etc. The home section here is great too. Again, name brand stuff and good condition (in other TJs the home stuff tends to be broken or scratched b/​c they’re just piled high on top of each other).
Three suggestions:
1. If you see something you like, just grab it and return it later if you change your mind. The item most likely won’t be there the next day. And TJ has a pretty good return policy.
2. If you go during your lunch time like I do, give yourself AT LEAST 20 minutes to pay. Most of the people here do go during lunch, and they all tend to line up near the end of the hour.
3. If you work in the area, just walk there if you can. Parking is insane, as most of the older people go to Pathmark during this time.

Due to the office park down the block, and the high volume of NYC commuters who live around here in general, this TJ’s always has a large stock of work clothes. Ralph Lauren, Calvin Klein, and Kenneth Cole shirts, sweaters and pants are usually there. $ 10 Perry Ellis dress pants in the clearance section = score.
I just wish they had a little more to offer beyond that, as their general selection can be hit or miss. And when you miss, it makes you wonder how this store stays in business. (Everyone got here before you.)
P. S. Parking here sucks. From figuring out how to get into the plaza, followed by trying to find a spot.

This is a great TJ Maxx, never overly crowded. When they put out new beauty items I eeeek inside with joy! Clothes are hit or miss for me at this location. I purchased great kitchen knives here. Also got a bunch of kids clothes for my godson. The store associates and shoppers keep the place pretty in tact. You’ll find Party City, Pathmark, and a wine shop also in this shopping plaza.

This is a TJ Maxx for serious TJ Maxx shoppers. Half of the customers in the store can tell you exactly when the next truck shipment is due and they lay in wait for the introduction of said shipments to the floor.
So, we know what this means in the negatives: the good stuff is scooped up right away and everything gets broken really quickly. And that’s what leads directly to the positives: things go on sale quickly here and you can absolutely negotiate down on anything with a defect when it hasn’t gone on sale yet. Beauty products that have been opened, three-​piece sets that are missing pieces, everything is fair game here and it all gets picked through and opened very quickly. (Go to Port Wash. Home Goods if you need something you don’t want other people to have touched, like food.)
So, be aware that the customer service/​returns line will occasionally be way longer than the new purchases line. At least they have the nifty «Please proceed to register ##» contraption now, making it clear where to go.
This location is always incredibly messy if you come any time after noon. This means someone may have covered up something awesome with something crappy, so you have to be prepared to dig here. Especially excellent sections: shoes, wall hangings, toys. Avoid: all clothing except men’s shirts and underwear; the rest should only be tackled when you’re looking for nothing in particular and don’t mind rubbing elbows with cranky, pushy people.