P.C. Richard & Son

Purchased two AC’s today and had the pleasure of doing business with Rob. He was knowledgeable, honest, very nice and made our overall experience a very good one. We will absolutely go back to this store location for any/​all of our electronic needs.

Moved to new hyde park recently and needed to change the appliances. I was greeted at the door by imran. He aided me in finding the perfect appliances and had them installed by pc richards. Thanks to such great service I will be back to visit the store.

I was looking to replace my BBQ, I decided to buy a Weber grill. I went to PC Richards and met Anthony Lipetri who was helping me. What I didn’t know was he was the district manager and then he set me up with the store manager Imran of the New Hyde Park store. I wasn’t planning on buying that day, But when you are treated like royalty, where else would I want to buy. 24 hrs later my grill was delivered, assembled and works great. BTW By the time I left, they felt like family and invited them over for my first BBQ, but they declined. I told them it is a standing offer, if they change their minds.

Thanks Saleh, on my last buy of a mini fridge.

After my last experience I received a message from the manager, Imran he apologized on behalf of the employees. Imran has definitely made this experience a great one !!! I always frequent this store and will continue to ! Thank you so much Imran!!!

I visited this store today to buy soundbar for my tv, staff was welcoming. Imran helped me chosing the right soundbar. He was so helpful with lot of knowledge about all the products I was interested in. More than selling or pushing me he suggested me the better options to help me finalizing my purchase. Best sales person & good human being. I recommend this store to everyone. Best customer experience. 5 star.

Last week I stopped by this location to buy a pair of headphones. I was greeted immediately by Imran the minute I walked in. He understood my needs, was very respectful of my budget, and not pushy at all. The service was the best I’ve had in a long time, and the purchase was smooth. I’m looking into getting a 4K TV, and will definitely come back to this location after I’ve done my research.

My refrigerator broke the night before Christmas Eve and I needed a new refrigerator right away. I selected a new Samsung French door and had it delivered on Christmas Eve and its working perfectly fine now. I am so happy with the help and treatment I received at the store that all my purchases will be made from this store from now on.

I’ve been a customer here for a few years. Reliable place to get my electronics and appliances. Great place and always a comfortable shopping experience.

These guys are great, I go there all the time and love their service. They’re hungry for your business and they go above and beyond to get it. I bought a large screen TV there recently and Eric went so far as to show me some tips about the setup to make sure I got the best picture beyond the standard setup. Herb is also a great salesman, and the manager, Andrew, is really personable and treats customers like they’re his top priority. I highly recommend this store!

Service here is amazing. Prices are amazing. Excellent staff knowledge. Highly recommended

Refrigerator died 2 days before Thanksgiving. Went to PC Richard in New Hyde Park. My salesperson was Sharon and she was fabulous. As my old refrigerator was over 30 years old I was unaware of the changes in size. After making my purchase I went home and realized that the depth was too deep. Sharon and the Manager searched all their inventory until they found the right size. Retuned to the store and before I knew it Sharon had changed my order and put me in for next day delivery. Received my fridge today just in time for Thanksgiving. Great customer service. Sheila C

Kenneth and German were too notch when we went in to buy our ACs. Both were pleasant and knowledgeable. Issues arose with the initial AC survey (guys came in and took the same measurements I did, wife missed a day of work). Kenneth made sure that we were taken care of after that. He and German made a somewhat discouraging situation into a very pleasant one price-​wise. They also met with us several times over the month of May to make sure most of our questions were answered.
The gentlemen that came to install were very neat. They spent several hours at the house, probably 2 hours over the time they figured they would spend. At the last minute, I realized one of the ACs was draining poorly. I asked that it be fixed. Begrudgingly, the gentleman fixed it. You could tell he was pretty agitated, but he kept his cool and spent another 30 minutes on the project.

Went in looking for a 50 in. TV but ended up walking out mad. Asked for the difference between two TV’s he said he was going to get some one to help me he left and never came back. I was highly upset and it’s unfortunate that I didn’t get the employees name because that was just rude.

So good news and bad news to report, but I’m keeping the four star rating.
The cables required to install the TV were purchased but not delivered. Actually only one was ordered, when in fact we needed 3 HDMIs.
So the delivery came to drop off the TV but we needed to schedule a second appointment for the installation. When they came, it turns out we needed a digital optical/​audio cable to connect the TV to the sound system. So, we scheduled a third installation appointment.
So why keep it at four stars? Part of this was my laziness in not asking enough questions. Yes, the salesperson should have a checklist to go through when buying a new smart TV, but I could have helped things out too.
Second, the salesperson German and everyone at PC Richards was helpful in getting the installations done quickly and conveniently for us. They even discounted the cables (although we did get stuck with extra installation fees of $ 81).
Thankfully the TV looks and works great, the installation (s) worked out smoothly and we still paid a pretty fair price for everything.
A lesson for me to remember and hopefully a lesson to establish a checklist of sorts at PC Richards when anyone buys a new TV (tell me everything you are connecting to it).

Selection seemed okay. I walked in to buy a tv and upon asking questions and receiving half answers or non answers from 2 different salesmen I decided not to. It was disappointing.

Not a great selection and there is a lack of competent workers. We were trying to purchase a projector and the old guy employee Igor at the tv section barely even knew how to answer our basic questions or communicate properly. Definitely do not recommend.

I would like to say thank you to Sharon (sales person), who assisted me in purchasing an AC. Sharon was professional, kind and understanding to my needs, which were met. It was a pleasure working with you and truly appreciate your help and I look forward to your assistance next time!

I walked in to look for a PlayStation 4 and I met Sharon, wow was she good at her job!
I walked out with ten Tablets for my kids and nieces and nephews. A computer with a touchscreen for my wife and all was on sale. If you want to save some money look for Sharon, she made all of my family smile for Christmas.

PC Richards used to be the only place around for electronics and back then they were great! They would have anything and everything you needed.
Now, there selection is extremely limited and the salesmen attack you even quicker when you walk in.
The last 3 times I went to buy something (that they used to carry), they either were out of stock, or discontinued the item (like a router)
They are just not worth going to anymore, try Best Buy or Staples