Sharon Joy Salon

The ONLY reason Sharon Joy gets a 2 star rating from me is because my stylist Sharon is absolutely incredible! Granted it takes 2 months to get an appointment in her chair, she is still so thorough and no one has ever been able to style/​layer my hair the way she does. If she isn’t available, I don’t book there. Period.
In terms of professionalism, Sharon Joy leaves A LOT to be desired (and that’s putting it mildly.) There’s no receptionist, so customers walk in and aren’t greeted. Whatever hairstylist that does finally greet you after sitting there confused for 10 minutes will likely have a snotty attitude and make you feel unwelcome. You’ll be waiting at least 40 minutes past your appointment before your head is even touched, which is just ridiculous and a waste of people’s time.
The one reason I stopped going there is because I booked an appointment on a Tuesday with Sharon. It wasn’t until I arrived that I discovered they’re CLOSED on Tuesdays. So whomever I confirmed the appointment with was either not paying attention or didn’t know what they were doing. Again, lack of professionalism.
Terrible customer service, terrible time management skill, but if you’re a patient person (like I once was) you’ll love the way your hair comes out if you’re willing to withstand the BS.

I had to wait a long time to write this review; I needed to claim down and reflect on how this experience went so terribly wrong. Still, after much reflection, its still not clear to me.
I made an appointment, they said be on time, I was, and I still had to wait a ridiculously long time. When the stylist finally called me over, she presented me to a «shampoo girl» who was supposed to wash my hair and add deep conditioner to put me under the dryer. This poor girl was completely unskilled, splashing water all over my face and onto my clothes. I tried to call her attention to the splashing, she apologized and got right back to splashing (sigh). After she took me out of the dryer and rinsed the deep conditioner, my scalp still felt like it had build up. At that point, I had been there for two hours and I was sooo over the experience.
Finally, I sat down and saw the stylist. I told her I wanted a roller set and she tried to talk me out of it. WHAT? The nerve! She said I had «too much» new growth and that the roller set would not come out smooth. EXCUSE ME? OH NO SHE DIDN’T! I was only 3 weeks post-​relaxer, what was this woman talking about? My usual hairstylist can get a roller set to look smooth even 8 weeks post-​relaxer! I was fed up! I told her to do my roller set and I would deal with the «consequences.» She begrudgingly did it (it took her forever) and, just as I thought, it came out fine. At the end (four hours later), I told her to leave the curls (I wrapped it myself at home), grease my scalp, I paid, and I ran out of there like a bat out of you know where. NEVER AGAIN!