Henry B Samson OD

Dr. Samson is fantastic. He’s very thorough and explains and shows me everything he’s doing. I won’t be coming back, however, because one out front-​of-​office staff person has been rude to me several times. Most recently, I heard her say to another family, «Will you watch your kids this time? We don’t want to have to pick up another big mess.» It was so rude. I had to ask her three times to get my prescription, and even then, she argued with me about getting my actual lenses/​frames elsewhere. I love that they take Husky (Medicaid) but feel that she is shaming anyone who doesn’t come prepared to spend a lot of money. The tech is a sweetheart, and finally got a price range quote for me, but the front desk person practically refused. She doesn’t say hello or ask how my day is. She once threatened to stop giving me appointment times, after my car broke down just an hour before I was scheduled to be there. If she were gone, I would love to go back. I’ll be looking elsewhere, however, from now on. That overheard comment to the perfectly lovely family was the last straw.

Still five stars after being a patient for a year. The whole staff is caring, helpful and on the ball! Appointments are handled on time and every effort is made to accommodate you if you have a schedule change. Contact lens samples are provided to test new prescriptions before large investments in a purchase are made. The doctor seeks the best solutions to fit a patient lifestyle and vision needs. This practice continues to deliver personalized service of professional caliber at affordable prices. Love it!!!

I tend not to write Unilocal reviews unless I have had a really good or really bad experience — thankfully, this entry goes towards the former. I was simply looking for a decent, New Haven-​based optometrist and Dr. Samson (along with his staff) far exceeded my expectations. He was extremely thorough, professional, informative and courteous. His exam skills and knowledge are second-​to-​none. For those living downtown, the office is conveniently located at 100 York Street; it’s very bright, clean and offers a fair selection of glasses (although, certainly not like those drive-​thru big box stores, but that’s not at all what I was looking for). All-​in-​all, while this was only my first visit, I have never had a better experience going to see an eye doctor. I am really impressed with Dr. Samson and would highly recommend him to others.

I had a great experience here today. I barely waited to fill out paperwork, or to do some preliminary tests (colorblind, depth perception), or for the exam itself — they’re running a well-​oiled machine. Dr. Samson is professional and thorough, and I appreciated that he took the time to explain a bit of the science behind what he was doing.
They’re familiar with the VSP insurance plan, and I was charged a reasonable price for the contact lens fitting. There was no pressure at all to purchase my contacts or glasses through their office.
I can’t speak to treatment of other eye issues, but for correction, I definitely recommend Dr. Samson’s office.

Dr. Samson gives a very thorough examination at a good price. Good especially for preventing and/​or treating eye diseases; taking care of eye-​related emergencies. You get the personal attention you need. Staff is professional and caring. Wonderful eye glass and contact lens selections.

Dr. Samson is an excellent opthamologist. He takes a great deal of time with the eye examination, which is a rarity these days with doctors of any kind of doctor. He has taken care of my husband and I for years and, most recently, began treating my oldest daughter. The kindness and understanding he showed during her first eye exam was amazing; and the courtesy and professionalism of the rest of the staff in chosing her first ever pair of glasses was really great. We are definitely patients for life!