Executive Cleaners

Excellent one stop shop for all my dry cleaning needs. EXCELLENT SERVICE! Able to drop off and pick up next day, this is very convenient location being right in the heart of downtown New Haven.

I picked up at least 5 items for dry-​cleaning or pressing, and 2 came back damaged. The first was a green silk shirt where the collar was still wrinkled. When I manually tried to unwrinkle the collar, a large stain was still in the crease. In addition, Executive Cleaners put a difficult-​to-​remove sticky barcode on my shirt tag, which ripped off some of the print when I removed it. Why would a dry cleaner put on a potentially damaging tag on clothing?
My second item was a $ 200 almost-​new white silk shirt. The collar was still stained, and more annoyingly, the delicate thread that kept one of the sleeves rolled up had been snapped, and my shirt now needs to be repaired at a tailor.
While the people at the front desk were quite nice, this experience caused more problems than it fixed.

The people here are very nice, and they’re reliable on turning the clothes around. The prices are very good, especially if you leave five or more shirts and pay cash in advance. They’re in a great location. Be aware if you’re having shirts done that the machines they use may destroy the buttons, though that will replace these (but they do not warn you about this up front). The problem I had was that even when I pointed out the damages buttons they didn’t replace them until I’d pointed them out three consecutive cleanings. They then damaged a brand new $ 90 shirt (partly synthetic, melted part of the collar) and I got a shirt back with a new mark on it. The frustrating thing is that there was not an apology or recognition that they had made any mistakes. Go here when I don’t have an option, but it’s worth looking at alternatives.
— Update: Have recently tried JJ Cleaners on Orange and strongly recommend. More expensive but much better on the shirts.

I need some things cleaned today so I called around and this place said if I bring it in before 9am it can be done the same day, so I rushed over, got there at 8:30am and the woman said sorry we don’t do same day here, that’s just in Milford. I told her I just called 30min ago and this is what they told me, she said I didn’t talk to her… What a waste of a morning

I Brought in a dress to clean and had to wait a week for them to clean it, when I came to pick it up the stains were still there — they didn’t even try. I got them to re-​do it and had to pay in advance in order for them to send it back. Had to wait another 4 days for the cleaning. In the end it was ok, but definitely not worth the wait.

Review in a few words: Inexpensive and excellent. They also have free parking!
Review in full: You don’t need to say much in a review about a dry cleaner. These guys get the job done without charging an arm and a leg. I try to avoid franchises for certain things given that mom and pop shops usually provide better service. For two years I mistakenly used Quality Dry Cleaner on Dwight. I will save my comments about them for their own review but suffice to say I am happy to have finally tried Executive.
Executive’s service is fast, inexpensive, and effective. These guys got sweat stains out of the collar of a white dress shirt that had been there for over a year (and that quality had failed to remove on multiple occasions).
What more can you ask for? Executive is cheaper than nearby alternatives and they do a better job. I wholeheartedly recommend them.

This is my go to dry cleaner in New Haven! I dropped my dry cleaning off on a Tuesday around 6pm and it was ready by Thursday. They don’t do the actual dry cleaning on site, but if you drop it off in New Haven by I think 9am they offer same day, which is awesome!
The street parking can be tricky, but they’re in a garage that has free parking for the first 30 minutes. I’ve been in the garage a few times and there’s ample parking, huge perk!
Initial process takes up a few minutes, but they put a small chip in the clothing so the next time you go in (assuming it’s the same item) they just scan the clothing and you’re on your way.
For pricing, I was really impressed. I dropped off three mens dress shirts, one pair of mens slacks, two female dresses, one wool coat and one wool vest totaling a little under $ 40 all together. If you pay cash, they give you a better deal and have cash payment coupons online.