Broadway Hair

It’s okay. My haircut came out decently, but I felt that it was done in a rush. The male hairdresser didn’t ask me many questions about how I wanted my hair, which left me nervous, especially since I was a first time customer and I have curly hair.

Amazing. I have never had a haircut I really liked before – would usually just do that thing where I cringe in the mirror and say I like the cut, but Broadway is FANTASTIC. Brenda is phenomenal and gave me siq pompadour (I’m a woman). Did I mention I’m also Asian? Do not fret fellow Asians bc these guys can cut Asian hair and they do a damn good job of it.

I always feel so happy after visiting Broadway Hair! I think I’ve had my hair cut by everyone who works there, and have always been really pleased with the results — and the price. The shop has such a nice atmosphere, and the conversations I have with the employees there are always so uplifting. I recently moved to Boston, but I plan to come back to Broadway Hair for haircuts when I visit Yale.

I have some suggestions for Brenda for a better service for others –
1) Prepare some examples of pictures to show your clients and nicely offer at the beginning, unless the clients have very specific ideas and are ready to tell you exactly what to do. Not everyone is fluent in hairdresser’s jargons. People usually have some general ideas, but they like to hear what the hairstylist might suggest. It would be a major plus if you can think about what their needs are with minimum explanation. People like to trust their hairstylists’ taste.
2) Don’t demand your clients to explain how exactly the haircut should be done — especially not during the haircut. Make mutual understanding at the beginning and let them rest during the haircut.
3) Be more gentle brushing and cutting hair, especially when wet.
4) Never accuse your clients for being «shy» or «not communicating» for not giving you specific instructions for how to cut. It is your job to make them feel comfortable and provide overall good experience, even if the person cannot speak or understand your language — think about people who are from other countries, or who don’t hear, who don’t speak, who don’t have good eye sights, or who are simply so tired of the day and just need a decent haircut.

I came to Broadway hair with an idea that I didn’t know how to construct into words. There are so many different «ombres» and «balayages» that for girl like me, who never gets pampered, can be confusing. Brenda helped clear it all up! I wanted lighter tones than my usual jet black. But because my hair was so dark, it lifted orange after the bleach process. She cut me a deal that worked for me and offered that I come back again in a few days time so she can lighten up the highlights. This time around, the highlights are a perfect golden blonde instead of the peaked copper. She was awesome and always smiling. On top of the color job, the hair cut she gave me shapes my face and works for my simple style. I’m very happy and Def would recommend going to see her and the others at Broadway hair!

The people in this salon are always very flexible with my last minute appointments and have always provided me with great service.

Christine gave me the best haircut of my life, at a fair price! I’ve never paid ~$ 30 for a good style, and I get pixie cuts. Go here, they know what they are doing, and charge people fairly. Enjoy!

I had a haircut with Brenda. I spent at least 5 minutes explaining exactly what I wanted and she clearly ignored everything I said. She made my pixie cut even shorter (I was growing it out). I hate when they do what they want and not listen to a word you say!!! To make things worse, the cut was uneven and I had to return for them to fix it. The owner and Dan are very nice but I would stay away from Brenda.

Its a barber shop. Don’t expect a great haircut if you are particular about how you look.
GOOD: You will get an OK haircut. Location is good. Lots of magazines.
BAD: The haircuts I got were all uneven, except the first. If Dan, the guy that cuts your hair, is chatting away (the older guys, who looks like an old rock musician, talks too loud ALL THE TIME) you will get a mediocre haircut unless you are super vigilant.

I have been getting haircuts here for many years now. I love this place! Relaxed atmosphere, friendly, and the staff are super talented!
Xo

I’ve been coming to Broadway Hair for years and have never been disappointed with a haircut. Jim and Dan and everyone else working here all do such a good job that I usually don’t even bother to make an appointment anymore. I walk in, sit down, wait for whoever’s available first, and leave satisfied. Sometimes they’re quite busy and I end up waiting longer, but it’s usually within five minutes and has never been more than half an hour. Great people and a great place.

I came here 4 months ago and got a haircut that looked nothing like what I asked for (honestly, it was that particular stylist’s fault). I wasn’t happy about it, but I didn’t bother arguing about it at that time. I never thought that 4 months later, when the owner saw my previous review on Unilocal,the case would be reopened. I expected an unpleasant exchange to ensue. But after I made my point, Jim became quite cooperative, spoke to the stylist who dealt with my hair, gave me a refund, and even offered me a free haircut. He deserves a few extra stars for honesty and good customer service.

I made an appointment this morning for a haircut, and I realized that I literally haven’t had my hair cut anywhere else for the last seven years at least. I’ve lived in the area a lot longer than that, and it took me years to find Broadway Hair. This is the *only* place I’ve been to in the New Haven area that has given me a consistently excellent haircut every single time I’ve come.
I can’t speak to how well they do with longer hair or complicated color jobs, since I just get a short haircut each time. However, for what I get, I like the fact that I don’t have to get the same stylist every time in order to get a really good haircut. Dan and Jim have both cut my hair many times, and it’s always looked great and then grown in really well. In fact, they could make more money off me if each visit didn’t last me over three months.
Everybody is super friendly and willing to work hard to give you the style you want, and they’ll go back over your hair a couple of times to take a little more off if you’re anything but fully satisfied. And the quality of the work they do is a huge bargain for what they charge, at least for a short cut like mine.
If it’s busy and you walk in, you may have to wait, but they’re pretty good about giving you an estimate of how long it’ll be. However, you should make an appointment if you don’t want to have to wait. It’s a popular place, and it can get busy at certain times of day.
After years of getting inconsistent haircuts in the New Haven area, I’m really glad I found this place, and I’m glad that they continue to be friendly, consistent, and inexpensive.

I needed a haircut desperately but hadn’t found a place I was crazy about. After checking Unilocal for recommendations, I gave Broadway Hair a call to see if they take walk-​ins. They do, and asked when I thought I might be in. I told them and the man who answered said I shouldn’t have a problem getting in for a haircut at that time.
I did have to wait about 30 minutes when I arrived; definitely not «no problem getting in». I had the time to spare, but had to keep feeding the meter my car was parked at out on Broadway. One stylist left for the day while I was waiting and didn’t clean up their workstation, instead just saying to their coworkers, «Sorry I’m leaving a mess.» Hmmmm…
My haircut was fine. I didn’t need anything drastic, and the stylist did a good job. I was a little put off that no prices were posted, and that when I went to pay, my stylist said they would give me $ 5 off their regular price for a woman’s haircut. BTW, this directly contradicts another Unilocaler’s report that they charge you on length of hair, instead of whether you’re male or female. It irked me that they acted like they were doing me some huge favor by saving me $ 5, when I would really have preferred consistent pricing posted so I could determine whether I was really getting a bargain.
So, haircut was fine, but this place definitely has some professionalism issues. I might return but will probably try and find a place that I like better instead.

In and out in about 10 mins. Great price, $ 13 for a cut. Had Jim, very friendly. This was my first time there and i would definitely go back

I’ve been coming to have my haircut done by Dan at Broadway Hair for years. I had tried a few other places, this one stood out. Always left with a consistently incredible haircut. I moved to NY, and have to say my new barber whoever that may be (i’m almost two hrs away now) has big shoes to fill.

Yesterday I had a few hours to kill in New Haven. I also had hair that had not been cut in over a year. I called around to about ten places who either weren’t open on Monday or were over $ 50.
This turned out to be a blessing.
I walked past Broadway Hair and decided to check one last place. A basic cut was $ 20 and wash/​cut/​blow dry was $ 30. I decided to stick around despite the fact that I was the only girl waiting in the long line of walk-​ins.
I am so, so happy I did. I had no requests other than long enough for a ponytail and short enough that it is all healthy. Not only did I get that, but I also got some much needed shape. By the end of the blow dry, I was already touching it. I didn’t realize how bad my hair was until she fixed it.
Next time I am in the area, I will not hesitate to return to Broadway Hair. Though next time I will make an appointment; there were LOADS of walk-​ins.

Since Dan has left Broadway hair, it’s not been the same. Now there is Jim and a couple of other people that work there without much experience. I wanted to like them because they are nice, but they just can’t cut hair. Doing a mediocre job and saying «the hair looks gorgeous» unfortunately doesn’t just cut it.
The good reviews thus far, I am afraid, reflect the quality of service offered in the times past and are not applicable anymore.

I have a pixie cut and MAN is it a pain to keep finding someone who can do it right for not a huge amount of money. Found this place and called at 2:00pm Saturday, asked if they could squeeze me in before close at 3:30. They could, so I had an appointment for 3:15. Nice!
Found the place okay, and when I got there they were warm and friendly. I was going to get my hair cut by Christine. I brought in pictures of my old haircuts and some celeb cuts I really liked. She got to work. As we talked, after about 15 – 20 minutes, she and I both realized that what I was asking for was a bit more off the sides and top than she was doing, so she kept working until she got it right. I really appreciated that.
Washed and dried at the end, and by that time I had been there for about 50 minutes. I had to jet fast because my meter was going to expire, or else I might have stayed to ask about one thing that makes this a FOUR star review instead of FIVE:
On the phone the owner quoted me a price of 30 dollars, and I was charged 35. I get that it took a little longer, and I’m really happy with my cut, but it’s kind of the principal of the thing, you know? With tip, it was 40.35, when really I was hoping to keep it under 40 for sure with tip (I usually even tip a little more than 5 bucks when its 30 dollars).
I’m definitely coming back to see Christine, it’s a hard cut to get right especially at some of the super cheap chain places — a pixie from them ends up looking way too masculine.
(Edited to reflect the name of the stylist correctly. Thanks James!)

Dan took the time to get my color right–
If they didn’t close at 5, we’d have been there all night!
The atmosphere is fun– they all chat and kid.
But make an appointment– you’ll be glad you did!