Freeway Towing

I wish I could give them NO STARS.
This place is horrendous, deceptive and rude. I got in an accident, they guy said «I’ll just tow it to my shop down the road, don’t worry. Come get it on Monday.» (This was on a Friday). My boyfriend asked about fees and all this guy said was that there was a mileage fee and a hook up fee.
When we called a few days later, they told us it was no hurry to get the car. When my boyfriend asked about fees, the lady said, «Why do you need to know? What’s this about?» VERY RUDE.
When I went to go get my car, I discovered that there was a storage fee that they never mentioned AND they are open on the weekends (for one hour a day. HA!). SO they charged me for every day that I had it there. $ 25 a day. I’ve never had my car towed before, so I didn’t know there would be a «storage fee…» the lady acted like I was a complete idiot for not knowing. I seriously had to do some major bartering to get my brand new tires off of my car before I left.
Really, really rude people here. I stayed calm the whole time but wanted to break down in tears. I had to leave my car there forever because I couldn’t afford to pay the storage fee and didn’t know if my car was totalled or not. It was a horrible situation and these people made it a trillion times worse. AVOID THEM!