World Car KIA New Braunfels

Unfortunately, I have to provide a negative update to my previous glowing review of World Car. Our new K900 experienced some vibration problems at around 60 mph and the dealer came out, picked up the car, rebalanced and rotated the tires, which was great. Unfortunately, the vibration is still an issue. I called the salesman who initially helped us on this matter, and he was going to have the service manager contact us. Never heard from him, then I called him and left a message and never heard from him, and have also left 2 messages with the sales manager and have gotten no calls back. Last night, the vibration problem was so severe, that I no longer feel that the car is safe to drive on long trips. I no longer believe this to be a tire issue, but some mechanical/​design issue with this car. It appears that I will have to pursue a Texas Lemon Law action against them, but we’ll see…

We recently purchased a Kia Sorento from here. It was a very painless and smooth experience. Financing and paperwork went fast. Our sales woman Irma was perfect! I loved how she gave my husband and I space to look around she was very laid back and make us comfortable. I would highly recommend Irma if you are looking for a new vehicle.

I’m giving only 2 stars because I am so tired of waiting again for my car to be serviced. We always make an appointment and they say it will take 40 minutes. Ok… l can deal with it when you tell me a time frame but I expect you to stick to the time. Now I know things happen. But they have done this to us every time but once. We’re only talking about an oil change here folks. Not a great track record. It’s been over an hour now and still no car in sight. :-(

I don’t normally write on Unilocal as I see it sometimes to be completely subjective and biased, but I was happy with WorldCar. They help me find a car I liked at a price that I was happy with. Plus all the perks that come with the purchase is a bonus (i.e. Oil changes/​tire rotation for 24 months, free roadside assistance and KIA 100k warranty.) The salespeople here were helpful and understanding and it didn’t feel too pushy in my opinion.

I had a good experience purchasing a Kia Sedona at World Car. The salesman showed me the available vehicles, we took the test drive (s), and got down to the price discussion. They laid out the cash versus financing options, and then we negotiated a little further on the price. The financing guy was not pushy and let it go as soon as I said I wasn’t interested in the extras. World Car added a lifetime power train warranty and lifetime roadside assistance on top of the Kia warranties. They stayed late to finish the paperwork and I was on my way. My only suggestion would be that they need to sharpen up on their knowledge of the trim level differences and available vehicles.

I’m not usually one to take the time to write reviews. But I felt I truly owed it to the people of world car Kia in new braunsfels. My first experience buying used from a car dealership was less than par, and I was skeptical about buying another used car. I went to world car not knowing what to expect and since this was my second time ever buying a car (first time without my parents) I was nervous about everything I didn’t know about buying a car and making sure I was making the right decision. Bill Keys took the time to explain every single thing I was confused about, he understood what I needed, what I was skeptical about, and my budget and within a day found my absolute dream car. He didn’t try to sell me a brand-​new car to make more money, he strongly suggested a used car with a lot of awesome features that would, in his words, «give me the most bang for my buck». He did all of the work with the banks to ensure that I would get a car payment I could afford. He even gave me a lesson on refinancing so I can get a lower rate in a few months. I get follow-​up calls from the dealership every now and then just to make sure I’m enjoying my purchase and don’t have any questions or concerns about it. You literally cannot go wrong using this dealership.

Wonderful customer service! They really worked hard to get us the car we wanted without the stress involved in buying a car. I highly recommend this dealership

Where do I start? As it turns out, I still might buy a car here just because of my circumstances. BUT, I have to say that I hate dealerships with uneducated, pushy salespeople. My sales guy was ok, but didn’t really listen to what I had to say. I’m really an easy sell but don’t get pushy and try to make me do things that I don’t want to do. I love the carmax approach… While it isn’t the cheapest way to buy a car, you don’t have to do the back and forth thing with the sales manager just so you don’t get screwed. Anyway, the finance guy was cool and comfortable but I really hate the sales process at places like this.
Long story short… the only reason I would be buying this car here is because they had exactly what I wanted. But I don’t even think I am getting a totally fair price. Beware of pushy salesmen.

We had a terrible experience with SA north park mazda so we walked out and came to new braunfels mazda! Their customer service was wonderful. I highly recommend!

Came in today and bought a Mazda 3, and Richard did a amazing job. Very knowledgeable on the different cars on the lot. I would recommend coming here and buy a car from him.

I’ve been looking for a decent deal on a Kia soul for the past few months, glad I found this place! Not to mention they have extremely nice staff. Overall as a first time car buyer the experience was great! Would recommend.

I bought my red Kia Soul from them in 2011, and have been getting my car serviced here for the most part. Have tried other places in San Antonio & Austin, but I’ve come back to World car Kia /​Mazda (still confused on what they officially go by).
THEIR SERVICE IS AWESOME. Sure they have a corner lounge for you to watch tv from with comfy chairs, but I usually plop myself at their tables (near the free coffee area) and take advantage of their WIFI! Just ask for the password, because it’s not posted anywhere.
It’s nice that their staff stays on the team, nice to see the same faces when you go in for your oil change. Never had a problem with any of them. One time I came in at about twenty minutes before they closed and they still took my car in to be serviced.

Holy hell. I make one phone call to this place about a car, and now they have been calling at least twice a day wanting me to buy a car. Sooooo annoying, and not a good way to get me to buy a car.