Phantom Rider Choppers

BEWARE. Owner Jim Kallay is dishonest in my opinion and did not stand behind his work in my experience with him. I took my 14 flhxs in for cams, lifters and a dyno tune on a referral from a friend who liked the shop and recommended them. He asked me what tuner I had which was a power vision pv-​2 and I left the bike. Days later he calls me because he can’t tune the bike and blames my tuner. After calling dynojet corporate I was enlightened of the fact that Jim’s software and tuning capabilities are out of date and not compatible with my tuner even though it was a three year old technology and he didn’t mention any of this at time of drop off. He stated he was happy to sell me an older tuner and he would get my bike running right but charges 600.00 for the older pc5 tuner and labor. Really? If he was honest up front I would have left and taken the bike to someone who could tune with new software or do manual tuning which Jim couldn’t do but dyonjet stated was an option. I weighed my options and decided that I didn’t have much of a choice since the bike wasn’t tuned and I could not ride it home so I paid him for the new tuner. Jim seemed to get the bike running properly and gave me a Call to let me know it was ready. Upon arrival to pick up the bike, we both noticed oil collecting on top of the cam chain cover and around the tappets. He went inside the shop to get a towel and cleaned the oil off my bike. I then rode the Bike 65 miles home where I noticed a lot of oil running down the paint, all over the cam chain cover and covering the tappets and pushrods. I immediately called Jim and Sandy and stated that my bike was leaking and the repair was not done right. They immediately told me that it was my responsibility to get the bike back to them and that they would not pay for a trailer, assist in any transportation, fix the bike on site at my property, or pay to have the bike repaired at a closer shop to prevent cosmetic or mechanical damage to the motorcycle. They also stated that it wasn’t their problem and I needed to figure it out. After that conversation I kept the bike overnight to see if it was still leaking and confirmed the next day that I in fact had a major pushrod leak and would not be able to ride the bike anywhere. I called Jim and Sandy one more time to see if they could assist in anyway and reminded them that I came to their shop on a referral from a friend that I work with. I was immediately told that it was my responsibility and problem. The next day I proceeded to drop the bike off at the closest certified Harley-​Davidson dealer in Austin for diagnostic. They confirmed within 30 minutes that three out of four pushrods were leaking and the O-​rings were not installed properly. I then paid them over $ 235 to repair the leak. I called Jim again to let him know and he said he wouldn’t reimburse me despite the crap I went through in dealing with him and his wife’s shop. After all this I proceeded to my next alternative which was a certified letter which Jim received, signed and proceeded to call me to say it was still my problem and he would not reimburse me for the $ 235 it cost me to fix the bike at a reputable shop in Austin. At this point unless Jim and Sandy call me to make this right my only option is to hire a lawyer and take legal action to force them to do the right thing by a referred client. Phantom Rider can do the right thing, all I want is a reimbursement for the repairs done.