Master Tailor

This ‘master tailor’ did sloppy work, and when I pointed out that he clearly did not alter my garment correctly, he said that it was my fault and that I can fix the garment myself. He was going to charge me extra so that he could correct what he had done. His quality of work and customer service were substandard and unprofessional to say the least.

I had the worst experience ever at this tailor. I recently moved to the area from Houston, Texas and have been using my tailor in Houston for the past 11 years. She is a godsend! Every piece of apparel that I purchase has to be altered because I have a small waist and wide hips. After having anxiety about finding a new tailor, I googled and fiund Master Tailors in New Braunfels. I visited on Saturday, 8÷30÷14 and found the owner to be rude and condescending. I walked inside initially to query his prices and turnaround time. I mentioned that I was new to the area. He responded and told me to bring my items inside. Therefore, I went to the car and retrieved them. Once he completed my measurements and wrote up the ticket for me to pick up on Thursday, 9/​4, I stated, «I’m sorry, that won’t work. You said that you could have them ready on Wednesday before I went and got the clothes from the car.» He went into a tirade and said, «You’re not going to find anybody else who can do this for you because you’re new and you don’t know where to go, and nobody is going to do it for my price.» I picked my clothes up and said, «that’s okay, I will go elsewhere.» At that point, I couldn’t fathom leaving my clothing behind with someone who was being so rude and condescending because I reiterated that he had committed to an earlier due date a few minutes earlier. Additionally, you would think that if someone is new to town and facing change, one would want to help… Not the Master Tailors owner. He thought that he was going to exploit my new-​ness to town. I don’t think so!