Jiffy Lube

Good service, bad price. I have a 1999 F-​150 with a 4.6 V8. The Oil and Filter were $ 46.94 after Tax which is fine but the labor was $ 27.04 for 10 minutes of work! It broke down to $ 18 for a base labor fee and then $ 1 for each quart poured and $ 1 for the filter. I just paid $ 1 every time someone poured a quart of oil into my truck!!! The total was $ 77.85 for the entire Oil & Filter change, which is absolutely over priced.
Blue Bonnet Ford did my last oil change for less than $ 60. I’m never using Jiffy Lube again unless they change to a lower flat rate for labor. I went there to save money and ended up spending more than what it would have cost me to go to the dealership.

Surprised to read the two very negative reviews… my experiences with my two vehicles were both very positive. Quick check in, no over-​selling, the work was well done and drove out in a clean vehicle. I have had exceptionally lousy service at other Jiffy Lube locations but this place does it right!

I had a disastrous experience at this location, which I can only hope no one else ever has to endure. It had nothing to do with the customer service at the shop, which was fine. One of the technicians, after flushing the radiator, left the cap off. Soon after, my fluids dried up and with little warning suddenly my engine was done. After several weeks of keeping the car, waiting to hear from corporate what they were going to do about it, I get a letter (not a phone call) from their Insurance company, explaining that «things happen» and (paraphrasing here — «not our bad»). So my $ 100+ oil change and radiator flush turned into a $ 6000 new engine.
I understand that «things happen» but the cause and effect here was pretty apparent. I cringe now when I get their offers for an oil inspection. I would never EVER use Jiffy Lube again.

This company proved to me they are dishonest. My wife took our Tahoe in for an oil change as the next morning we had a trip to Houston. She drove home 7 miles, the next morning left. We made it to Sealy Tx. The engine was nocking. I checked the oil, it was empty! I called the jiffy lube they gave me a number to call. Damon is the corporate rep that would «handle» this. He sent a guy from Katy Tx. to check it out. He said they obviously messed up. How could a vehicle have no oil 100 miles after an oil change? A leak maybe? According to the jiffy lube receipt they checked and it had no leaks. So Damon told me to tow it to a mechanic for inspection. The tow was $ 400. Damon told me to have the engine «torn down» for an inspector. The inspector told the mechanic it was obviously jiffy lube at fault and the engine was ruined. Damon told me to get a rental since this would take a couple weeks. Then Damon told me to have the mechanic open the engine again for another inspector! All this is out of my pocket! Damon said they would pay me full reimbursement of all expenses after the claim was closed. The second inspector was the same guy! Sunrise he had the exact same findings. A couple days later Damon stopped taking my calls. I was then told by several people at the corporate office that in order to get a cent I would now have to sue them. So with the tow, the engine work, the rental and now a new motor I spent over $ 7,000. My account is now empty. This was the plan all along. Wipe out my savings so I don’t have money for a lawyer. It took over a year but I finally got my day in court. It took 10 minutes for the judge to see the truth. This took so long to resolve I went in to serious debt. I had to beg and barrow just to get by. I have still not recovered from this. This company is dishonest. Everyone makes mistakes, it’s what you do after a mistake that proves who you are. They proved them selves snakes to me.

You don’t find this kind of customer service these days! I had just bought a used car the day before and according to the window sticker the car was 5000 miles past when it was supposed to have had an oil change. I pulled in here and was sitting in the waiting room for about 2 minutes when Clay came in and informed that I didn’t need an oil change. He showed me how clean the oil was. Apparently the dealership had done the oil change and forgot to put the new sticker on. Then Taylor, the manager, came and introduced himself. They both informed me of services they offer. They were SO nice and extremely professional.

I always leave here happy! BEYOND excellent staff who actually know what they’re doing! I got my oil changed in less than 15 minutes and they weren’t pushy at all when recommending things that are foreign to me like transmission flushes. Tony was a boss! Thanks for the great service!

I arrived at this location at 7:15 AM, realizing that this store didn’t open until 7:30. Within 2 minutes, Christopher Taylor, came out and asked what he could do for me. I replied that I needed an inspection for my vehicle and would be glad to wait until they opened. He said they didn’t want me to wait and performed the inspection immediately. Awesome service! Super helpful, crazy fast and friendly staff! Thank you!

Great staff. I’ve been to this Jiffy Lube twice and once to the one in San Marcos. The mechanics are very professional and seem like they enjoy what they do. I never feel pressured into additional services. Even on busy days, the wait is never too long. The waiting room is clean with lots of magazines. I also like that they keep my information on file for subsequent visits. Will definitely continue to come here for oil changes.