We eat here pretty regularly and have always had great food and service. We eat at the Hibachi Grill and The show and prices are good. It is a nice restaurant and seems clean.
K P.
Tu valoración: 1 San Antonio, TX
AWFUL experience! 12 of us sat in a room with two big hibachi tables. The other table got a great show — our chef came out, burned the food, gave people the wrong food, overcooked the shrimp and didn’t interact with us at all. The waitress took forever to bring drinks and when she did she brought too many beers. We tried to tell her she’d brought too many but she just walked away — we ended up getting charged for her mistake. It took more than 45 minutes for our checks to get sorted out, and even when we told managers of the awful service nothing was done. One manager said ‘ok, I’ll fix it’ and then disappeared into the kitchen. Because of our party size we were forced to pay an automatic 18% gratuity — when we disputed it with a manager they walked away. Easily the worst service and food I’ve ever had. They definitely were overwhelmed with how busy they were, but with this awful experience they won’t be that busy for long! Don’t waste your time or money!
Lee M.
Tu valoración: 5 Canyon Lake, TX
Not only is the sushi selection more varied and more inventive than Atan — The service is outstanding! Specifically ask for Shu! She has the best sense of humor and treats you like no other! So wonderful to have them in town!