Envee Spa

I was visiting from out of town when I realized I needed to get my eyebrows waxed. I made the appointment on Unilocal,which was extremely convenient. I was greeted by two really nice women upon entering the spa and am really happy with the results!

Thank you to Shelby and her team, all were great! I was visiting my daughter for the week. We did Spa day, Shelby was able to fit the 3 of us in, massage, pedi and/​or facial. My daughters had a great time as I did. Very clean, helpful and tranquil.

This was my first experience getting a Brazilian wax. Needless to say I was super nervous. When I phoned to make the appointment, the woman who answered the phone was very helpful with answering all my questions and concerns. She told me specifics that would need to be done on the day of the wax that I would have never thought of. When I arrived everyone was very pleasant and nice. They had me fill out the standard form that you would fill out for a massage. The atmosphere was very relaxing and serene. They showed me back to a very private room that was very clean and decorated nicely. I was allowed to bring a friend in with me (moral support and all). The esthetician, Patti was very very nice and made me feel very comfortable. She explained the whole process to me in detail and asked if I had any questions. The whole process took less than an hour and she explained the after care part of the process. I was not painful the whole rest of the day and am very happy with the results. Even though I live in Jacksonville, I would very easily make this drive just to go see Patty again. Overall very lovely experience!

Need a massage, was late 15 minutes (called and got worse direction)…20 minutes later was told «Oh you drove all the way here for nothing» I’m so sorry I can’t take you «Said the smug massage assistant». They already ran my spafinder card (now I was married to them). They pointed out there cancellation policy (which I wasn’t cancelling) I was lost due to bad directions (now I’m more stressed and in need of a longer massage). The smug girl said here’s my card and a brochure of our services you can come back another day. I stuck around looking at the facial products they have on their shelves (that have been there since the beginning of time) thinking I may as well cut my losses because I certainly don’t want a massage by this pompous girl that found it quite joyful to «rub-​in» that I was SOL while all her associates stood by with equally smug looks on their faces. Not to mention the so called spa has no atmosphere you could hear the girls in the back talking about me being late and using a spa finder gift card. There is no calm spa music playing, from what I could see the rooms are just stalls with curtains so their is no real privacy. Mind you now I’ve been there for another 20 minutes and the smug girl who couldn’t take me was still standing around talking about vacation plans. I was so upset. I went to the counter while blowing the dust off of the facial product I found that cost .60 (cents) more than my gift certificate was for. I said to the girl it’s .60 more than my spafinder card is for but could she let it go? With total resistance she said I have to ask my boss. WOW what superb professional Relaxing business! I said to the owner «well that could be my mileage reimbursement) since I drove 30 miles one way so 60 miles for .60 pretty good deal for you. With a little squirming the owner agreed. I was never so mad as I was at this time. It was suppose to be a relaxing experience, I looked forwarded to it. I have been to many 5 star Spa’s around the country Boston, NY, California, Hawaii, etc. this is neither a spa or a place of peace and calm. Make sure if you go do NOT pay up front or you will be walking out with something not worth the time, drive or money. Suggestion… get a new staff first, then make actual rooms with walls for your clients! All the reviews I see that are giving them 5 stars are written by family and friends or they have never had a real spa experience!

Gents,
DO NOT go anywhere else in ENC. Shelby does an excellent job and you won’t find a better place, for the quality of work OR the prices.
I highly suggest you take a shot here, booking online if you would like, and you’ll confirm that Envee Spa is the spot you’ll be going to for as long as you are in the area.

its always hard when you move and you have to start looking for a new esthetician. Bikini or Brazilian waxing is not something you want to learn in a trial by error scenario. I went to Envee and they were great!
I usually get a bikini wax because I am worried about ingrown hairs and the quality of the esthetician. I finally got my first Brazilian wax at Envee and although it was painful Shelby really made the experience as quick and positive as possible. She was very quick and to the point you can tell she has been doing this a long time!
I went back a second time a got Patty, who was also great, professional and customer focused.
I was also really impressed by their prices, especially because they have some really great people working there.
Furthermore, I appreciate that I can book an appointment online, and they send me email confirmation and reminders.
Coming from California I thought I would never find an esthetician as great as the ones back home and if I did it was expensive, but at Envee I get all start treatment and reasonable prices.
Envee is a must go for waxing!