This hotel has gone through iterations over the years. Courtyard seems like it should have been a step up from comfort inn, but it eliminated some nice features and added some annoying elements, like charging for lobby coffee. The elevator is still slow, the laundry machines older and less reliable, some in room features are gone(no microwave for ex.), health spa is a couple of treadmills, and business services are limited.
Patty A.
Tu valoración: 5 New Bern, NC
It is beautiful on riverfront, updated, clean, easy to walk to everything downtown New Bern and a beautiful park with swings and place to feed the ducks. Boat ramp as well. The staff was amazing, accommodating and friendly. Would highly recommend
Zach G.
Tu valoración: 4 Olathe, KS
We stayed here, one night, on points, and found it to be quite a nice hotel. Upon arrival, we were checked in immediately. Our room, overlooking the park and a bit of the river, was well sized, clean, had a couch, mini-fridge, microwave, large TV with good channels, and a desk/chair. All fairly typical, but nice. The bed was comfortable. Shower had good pressure. All in all, cannot complain. The location is top notch — right by downtown for easy access to bars, restaurant and shops. Close to the historic district for a nice walk as well, and the park next door is small but nice. Parking is easy. WiFi was fast and free.
Melyssa B.
Tu valoración: 1 Dumfries, VA
I stayed at this hotel for my brothers wedding last January. Upon arrival everything seemed great. The hotel was in a gorgeous location, staff seemed friendly, rooms were clean, and the beds were comfortable. I was very impressed until it was time to go to the wedding and the card(with a check in it) for my brother was missing. I just thought I lost it somewhere but honestly didn’t understand how it had disappeared from INSIDE of my suitcase under all of my clothes. It was such a mystery. About a week after returning from the wedding, I log into my bank account and all of my money was gone. I immediately called my bank and they told me that an ACH transaction was completed using my banking information by a woman with the name of «XXX». I immediately called the hotel and they in fact had a house keeping employee working at that hotel with the same name. I then called the police and they started an investigation. It turns out she had done similar things in the past and she was charged with fraud. Let me also mention that the entire time we were in the hotel, we had the«do not disturb» sign on our door… even when we left for dinner. This was not the only strange incident. We had other family staying in the hotel and others experienced the workers in the lobby bathroom and in the hallway cursing and screaming on the phone. Then someone discovered their ring was missing and asked one of the workers. She said hold on let me look, about 5 minutes later she said oh, I found it in the trash… WTH? obviously she didn’t find a ring that small in a big trash can… she knew exactly where she put it when she took it. After multiple conversations with the manager he of course apologized and said he would work with the police but he did nothing else to show his apologies. If that happened in a hotel I was running I would have at least paid the patron back for the stay that weekend, but that’s just me. I will never set foot in this Marriott every again. Lock up EVERYTHING if you do stay here!
C a.
Tu valoración: 5 Raleigh, NC
We stayed here for over three weeks on business. We will go back for fun. Hotel has beautiful view of river and is within walking distance of Persimmon’s an outstanding restaurant. Also within walking distance of cute shops, other restaurants and the yacht club. The staff of the hotel was wonderful and most accommodating.