I don’t know the quality of work, the lower score is due to my experience there. Booked online through Unilocal yesterday, and when I got there my appointment didn’t exist. I was a bit irritated since i had a confirmation email and everything, but when the owner offered me 50% off the reschedule I decided to try again. Rescheduled for this afternoon only to get a voicemail that they had double booked somehow and my appointment would be bumped. I explained how I was already frustrated since yesterday happened and she never offered to look into rescheduling the other client who I was apparently double booked with. I work on the retail side of a salon myself, and I understand that things happen but I ultimately can’t believe I was unable to get my service done two days in a row. Bottom line: don’t try to online book here, it’s been disastrous and I will be taking my business elsewhere.
Julie H.
Tu valoración: 5 New Berlin, WI
Went today for the 1st and loved Meghan! She did such a great job and everyone was incredibly sweet. Thank you
Sara W.
Tu valoración: 5 Chandler, AZ
I’m writing this review because I recently moved to a new town and I found the Unilocal reviews to be a valuable tool for finding a new service. If you’re new to the New Berlin area or just looking for a great salon in the Milwaukee suburbs, I hope this review will help bring you to Steven Edwards. I was a 12+ year customer of Steven Edwards and have been going to Shantay for my color and cuts as long as I can remember. First of all, the salon itself is great and I can honestly say that I didn’t really appreciate the quality of their services until I tried to find a good salon in my new city. Things as simple as offering a soda or coffee, taking your coat, heated hair towels and a private, out of the way place to sit while color processes are services I took for granted, thinking all salons do this. When a person goes to the salon, they expect to feel relaxed, like a spa. This is the type of experience you’ll have at Steven Edwards. No hassles, no worries. As for Shantay as a stylist – I can’t say enough. She’s just naturally talented and knows how to advise a client. Not just a great stylist but a dependable and honest advisor and I would tell her what I’m thinking or wanting but always asked what length/color, etc she thought would work best with my hair and I was never steered in the wrong direction. I highly recommend the salon and Shantay. Take it from someone who knows what you’d be missing if you didn’t make an appointment today!
Karrie M.
Tu valoración: 5 Milwaukee, WI
Best Salon ever! Leah is AMAZING! She always cuts my bangs exactly how I want them(I am PICKY! This is NOT an easy feat!) She also always remembers me and the conversations we have had while she was doing my hair previously, which is just awesome and shows she really cares about her clients. The salon has a really nice atmosphere — clean, crisp, but still warm and inviting at the same time. They always offer you a soda and there is a little plate of cookies for anyone who wishes to partake :) Prices are reasonable, and definitely worth it for the wonderful experience! I moved since I first went to the Steven Edwards Salon, but I keep going back because I know I won’t find a better stylist.
Rachel H.
Tu valoración: 5 Milwaukee, WI
Steve is an exceptional stylist! He is current with all styles and trends in the industry! The environment at the salon is extremely inviting! Everyone is always friendly and the vibe is always good! Definitely makes your day when you visit! R.H.
Allyson C.
Tu valoración: 5 Virginia Beach, VA
Leah did an amazing job, one of my favorite color/cuts ever! She said«You came to the right place, I love making people blonde!’ I(kind of) already was but had major root growth. I didn’t really know how to explain what I wanted, but one sentence later and it’s like she read my mind. The cut, color and highlights are perfect. It’s been less than a week and I’ve already had several compliments. I also enjoyed the little touches, like being offered drinks and the warm towel on my neck. One thing to note is that children are ‘discouraged’ from coming unless they are having a service done, to «maintain the relaxing atmosphere» or something like that. Normally that would turn me off of a place, but not in this situation. I enjoyed a little pampering time, plus my daughter would not have been pleased sitting and waiting for 2 hours anyway. So yeah, no coloring books or train tables here. I’ve obviously only had Leah, but if her skill is any indication of the quality offered at this salon, I feel confident highly recommending this place.