Seams-B-Fitting

Do not even consider this place for anything you value.
I took my wedding gown here after they were recommended by my sister and mother in law. My dress was there for a month, I was in 4 times for fittings but at my «final» pick up appointment nothing had been sewn. Zero stitches. Two weeks before my wedding, my gown was not altered at all, which is a situation I would not wish on anyone.
When I dropped off the dress initially, I felt really nervous leaving it with him. He didnt really seem like he was listening to me at all regarding what I wanted him to do, he was making decisions based on his opinions. That first visit he said he would sew in cups and adjust the straps for the next appointment, because he wanted to start with conservative adjustments before any big changes. That made sense and I figured it would allow me to see his work before any drastic measures but I still felt uneasy. I called my fiancé on the way home who reassured me that he is the professional and it would all turn out perfectly.
The second time I went in nothing was sewn. I came out of the fitting room in my clothes and explained that there was clearly a misunderstanding. He said he never sews anything until the last visit before the final appointment. I told him that was contradictory to what he had explained the first time– and to everything I had ever read about gown alterations– he insisted that I was just wrong. I tried on the dress and asked for it to be more fitted in certian areas, he said that isn’t how it was designed to fit. He never once asked what I wanted or what I liked or did not like– and when I tried to tell him he would not listen. I felt like I could not push back because I needed my dress altered and felt like I was out of time to take it elsewhere.
I took my mother in law with me for what was supposed to be my final appointment because she is comfortable being more outspoken than I am. I was shocked to find that no sewing had been done. The tailors mother called him and he said he was having a car emergency (she had already disclosed that he just had a flat tire in a parking lot a few blocks down the road, but whatever). He kept saying «Im only one person!» and I kept saying «that is true, but you said you would do this, you could have said you didn’t have time». He did not apologize.
A woman who was picking up a pair of pants said that years ago they did good work but now he is always late. She gave me the email address of the seamstress who did her gown, who emailed me back with «Honey you are in a tragic situation, no one will have time to fit you in».
I found someone to alter my dress but paid major rush charges and ended up altering the bodice myself because she didn’t have time for a second round. The dress ended up being exactly what I wanted, but this man caused a lot of unnecessary panic and spending on rush charges elsewhere.
His mother said over and over «He has never disappointed a bride», but he sure disappointed this bride.