Tristan’s Entertainment Services

Do not do business with this company! They treated me horribly! I ordered something through them and then realized it wouldn’t come by the time I needed it. I requested to cancel my order. They emailed me back asking why I would want to cancel my order? They went ahead and sent the product anyway without listening to me. To return it I need to pay a$ 14 return fee and shipping. We have emailed back and forth many times and they have been very unprofessional and smart alecky with me. They are not willing to please the customer no matter what. I will never do business with them again. I don’t think I have ever seen a business treat their customer so bad. Stay away from them! Plus the packaging was horrible. They used paper to send it. It got damaged.

The product I ordered arrived damaged as no effort was put into packaging. Who would have thought plain envelops taped together isn’t sufficient enough, right? Poor customer service as communication is dragged out like a broken record (be prepared to provide the same information (ie photos, order #) multiple times). I will never order from this place again.

The most unprofessional business owner I have ever encountered! Stay away!