Kroger

This is by far the best Kroger in New Albany (probably all of Southern Indiana). They have a huge section dedicated to organics, a cheese display, lots of fresh produce, a salad bar, and a Starbucks. Throughout the store there are options for whole wheat, gluten free, organic, etc that don’t exist in other local Kroger stores. I drive past another Kroger to do my shopping here.
My only complaint is the parking lot which is shared with a medium sized shopping center. I’ve seen several accidents in the lot and always dread that aspect of my shopping trip.

The reason I like about this Kroger is what selection they offer (bore’s head premium deli meat, ‘an edible masterpiece’ so they call it.) We drive all the way from Sellersburg for our grocery shopping. They even have decent sushi at this location. It is a decent grocery store in the area.

Good Kroger for the area. They have Boars Head cold cuts, YAY!

24 hours — a definite plus as far as Grocery Stores.
Starbucks — considered a plus by many, and the service there is actually pretty top notch.
Service elsewhere in the store — nothing spectacular.
Real good selection (Their Ice Cream Isle actually. was impressive). I found the produce when I went above par for a lot of the stores in the area «winter time».
It is CROWDED though. Seems to be at anytime I’ve gone, and the parking lot in this ‘mall’ as a whole really bites and is downright dangerous at times.

They are open 24 hours. That’s all they really have going for them.
It never fails to be crowded and disorganized. I find myself avoiding most of the aisles and making a mental list of things to pick up elsewhere.
Prices are average. Produce quality is mediocre. The meat department is fairly decent but it’s difficult to get service for specialty cuts.
The checkout «experience» defies the laws of physics. It manages to be frantic and slow at the same time and makes me want to pull my hair out.

I made my way to this Kroger after work last night because we needed a few things. I already know I hate it here but it was closer and it was 8PM. I was ready to get home before my son had to go bed. Everything went fine until I got to be check out like. The young kid had no manners. First he was pretty much throwing my things. Let that go. Then he bagged my groceries and said «here ya go». Didn’t even put them in my cart. I let that go and thought maybe he’s just having a bad night. So, me being in customer service and a polite person. I said thank and have a good night. He looks at me an says «peace out». Really? This is what we have come to. Totally unacceptable. I’m not a stickler by any means or an old woman. But there is something to be said about having good customer service skills. I called the manager and she said she would handle it. I still stand by what I said in an earlier review. I hate this Kroger and would recommend the Charlestown Road Kroger. They are much friendlier.