Rite Aid

I rarely write negative reviews, but have to voice my displeasure at the very rude treatment by the management at this establishment. At about 9:15 at night we stopped by to pick up a few items that we needed while vacationing in the area. My husband, who was carrying our one year old daughter, saw some balls that she might like and bounced one, ONCE, to see how good it was. Immediately a voice came from what I believe to be the manager’s office saying «don’t bounce balls in the store!» When my husband said «so how am I supposed to test it?» there was no response. When I asked if we could speak to the person who made that request, there was no response. Apparently, they didn’t have the courtesy to speak with us, face to face, about the statement that was made. When we knocked on the office door, to speak with them about what surely was a misunderstanding (we are not kids playing in a store, but respectful adults) the man who made the statement continued to talk to us from behind a door. When he finally came out, he said he was on a business call (at 9 PM?!?) and that the bounce of the ball made it hard for him to hear. Really? A single bounce? Wow. IF he was on a call, then certainly that was more important than treating your customers with some dignity and respect. Truly sad. When we said we would shop elsewhere, the manager and his assistant literally took my items from my hands and said «have a good night!» No apologies, not even an explanation. Apparently this Rite Aid exists in a dimension where they believe that they can be rude to customers and still stay in business. We left the store, after I told them that their service and treatment was horrible, and that they have a lot to learn about customer service and business. All this with my one year old present! Shame on you, night managers at Rite Aid on July 6, 2015! We will never support Rite Aid again, and will not hesitate to spread the word about your lack of courtesy, at best, rudeness, and disrespect. If I could give zero stars, I would.