I live in San Diego, and needed to move from NH, an entire antique bedroom set my grandparents bought over 100 years ago. Brain, at New England pack and ship was extremely helpful, patient and organized in the process. I could tell upon receiving it, that the pieces were very cared for in the packing/moving process. NEP&S: Thank you so much for the obvious attention to detail and care you and your team took to diligently pack this antique furniture. I really appreciate all your hard work on my behalf!
Kenneth G.
Tu valoración: 2 Auburndale, MA
I recently shipped a pair of skis and boots to my daughter in Chicago. I was disappointed when I found out that the boots were shipped one day and the skis were sent another day. When I called to find out why, I was given some lame excuse that FedEx was picking up international shipments one day and domestic shipments another day. What really happened(IMHO) is that they forgot to give the FedEx driver both packages on the same day. Considering I dropped them both off on a Saturday, they both should have gone out on Monday, not one on Monday and the other on Tuesday. I paid over $ 100 for the shipment(much of which went to the Packaging Store for their services). When I called to inquire, not only did they not give me a straight answer, but they made no attempt to make the situation right. I’m not impressed.
Nancy P.
Tu valoración: 5 Millis, MA
I would highly recommend this store for any move(and have already). I have used them three times and they have done a perfect job each time. Their packaging/boxing was amazing, pick up and delivery arrangements were as requested(and flexible for my changes), customer service professional and helpful, a great experience during a stressful move.
Lisa O.
Tu valoración: 5 Brighton, MA
Imagine: 4:30PM on Friday before July 4th weekend. I am frantic at FedEx, because they don’t have a box big enough to pack the GIGANTIC monitor I am trying to have shipped out by 5PM. Cue The Packaging Store. Not only could they pack the thing, no problem, but since I called ahead, the owner/manager/I don’t know then METMEATMYCAR in order to carry the behemoth for me. AMAZING. The service here is outstanding, and I see no reason to make the longer drive to FedEx when The Packaging Store is so friendly and professional. I can’t speak for the price because that really wasn’t my priority that day but if you value the personal touch, The Packaging Store is your place.