Handymen from Heaven

I have a mixed experience with these guys (Father and Son business). I asked them to change a porch light fixture as the one there had stopped working. The guy who arrived to do the work seemed a little unprepared (no voltmeter and I had to give him directions to True Value to pick one up). Ultimately, he couldn’t complete the job that I wanted done and told me that I needed an electrician as I had a wiring problem. The electrician I later had out said that it wasn’t a wiring problem, but a problem with installation of the fixture. I didn’t know who was right, but in the end, I’m happy to have the light working again.
I contacted Bob and let him know what the electrician said. While Bob disagreed, he still offered to refund my money. Such customer service is very hard to find and I was a little blow away by it. So, they have earned my respect. I would use them in the future, but probably not for electrical work based on this experience.

Hi. I want to thank Tom H. for his review. I contacted Bob on his web site and sent an inquiry. He called me at the time I said I would be available, but I wasn’t home yet. Nevertheless, he was persistent, and he sent an e-​mail, and tried me back later that evening. I was so grateful that he tried me again, because I had only 2 days I was available to be at home, and have him help me with some small jobs. Bob knew this, and I appreciated that.
He was timely, courteous over the phone and in person, and honest. He really does treat you like family as Tom H. says. This is important as he takes any job he does seriously. There was only one job he couldn’t do (repair a luggage wheel that came off) and I was satisfied with his efforts to diagnose the problem and his recommendation for getting it fixed.
His company has also won an award for their service, and I highly recommend him.

Bob is a fantastic contractor and he is relaxed and nice. He will give you an honest estimate with great results. Bob is extremely family oriented so he treats you like family. I highly recommend him for any work whether it is a new bathroom, kitchen or deck. The one and the only!