Dotted I

We visited the Dotted I on a Friday afternoon to look at wedding invitations, since they carry the brand we liked best. The owner did not introduce herself but set us up with books to look at; after a few minutes she asked if we had any questions, which we didn’t yet.
15 minutes later, we were full of questions. Unfortunately, the owner had left for the day without a word to us, leaving an assistant who tried her best but didn’t have much familiarity with the invite options.
I had actually called earlier in the week to make an appointment to ensure we’d have expert help. They told me unequivocally I didn’t need one and the owner and a graphic designer would be available to help on Friday afternoon.
Of course, like all wedding stuff, there is no help to be found online and no clear pricing information in the books. We certainly couldn’t order anything without the owner’s help. Knowing this, we’ll be driving further for expert help and not returning here. Grrr.

If you want to get what you ordered I would not use the Dotted I. I ordered business cards never got a corrected proof to see or agree to. I called twice to say I had not got a proof! never got a call back until the call saying my cards are in. I went they were the wrong size. I was told by the woman behind the counter that is not what I ordered, I told her I wanted the larger cards she then looked at the order and I was right. The Dotted I did redo the cards at no charge but the font is still wrong. I called and talked to the owner she told me that they were not going to redo the cards again at there cost she stated «she had a initialed proof». I don’t initial anything, I told her this and I NEVER saw any proof. she again stated «she had a initial proof and she was not going to redo anything for me». So if you want it done right I would go to Taylor stationary it is right around the corner.