Nike Factory Store

I’m a pure long time Nike fan truth be told. So it’s awfully hard for me to unbiased in my review.
This Nike outlet is by far my favorite with the widest selection of shoes and apparel and what seems to be larger sales than the other stores. I’m not one for the latest and greatest so the shoe models, updates and styles matter less to me. I can always find stylish athletic shoes and gear for my workouts or casual time without breaking the bank. Nike often has additional discounts with coupons and seasonal sales sweetening the pot that much more.
If I had to share one complaint it would be that the general floor staff is not very knowledgable of the products, specifically the shoes. They seem to be there just to help you in checking on sizes and getting to the register faster.

Typical outlet store. They didn’t have a huge selection compared to other Nike outlets I’ve been to, including one in Pennsylvania. One thing that stood out: Darian W. was very helpful and eager to share his knowledge. I wanted to take him with me to other outlets at Tanger. He was enthusiastic and truly seemed to care about the customers in the store. He engaged me as I walked around, and made two trips to the back to look for sizes for me. When I asked about compression socks, he wasn’t sure, so he asked another employee who had the answer. This was refreshing, because I would have expected an employee to just say «we don’t have it» if they didn’t know (like they did in two other outlets where I asked). Five stars for this place specifically because of Darian W. I didn’t buy anything during my visit, but he made me want to buy something!

Since I was looking for a new pair of running shoes I knew this would be the place to come to. I was able to try on multiple pair, different styles and colors, and different price ranges. I found a pair in my favorite color pink and it was also a narrow fit. I spent less than $ 45 for a comfortable fitting pair of shoes. The sales associates were very helpful in helping me locate different sizes and even pulling items off of the shelf. There were also a few sales on their apparel. I’m more of an Adidas type of girl but Nike had a few cute pieces. I will definitely be back.

Amazing deals! I freaking love shoes, and I am definitely a sneaker girl so this place is like heaven to me! I can always find a deal for me and my daughter in this location. I don’t mind looking through boxes and checking things out! I love Nikes and I love this store! Just like any outlet, it can be hit or miss, but I can always find something!

I would give this particular store no stars for customer service. I say this with having been a manager at a retail store and currently in a profession that I deal with customer service on a regular basis. The Nike store barely closed and had walked out when we (my nephew, his parents and myself) realized my nephew had left his gift cards and birthday cards within the store. My 17 year old nephew first went back to the store and was not let in to collect his gift cards (left in it’s boxes in a Nike bag) and was not allowed in to go directly into the store. I went back with him, the guy at the door would not let us in and informed us that he was a Manager and could not let us in even though there was a long line at the register and he said the bag was not there without looking or sending someone to look. It took my brother-​his father to call the store to say we left some merchandise in the store and to look and to look for the manager Patrick at the door. Same said person who sent me and my nephew away was a manager and the bag was handed to him to send to him. I have never as a retail manager would have done what he had done and the fact that a phone call ended up getting a better response then my nephew and I at the door barely after closing. Beware PATRICK the BALD HEADED WHITE MANAGER at NIKE. HE NEEDS MORE TRAINING!!!