Supercuts

Review for Maria: ZERO Stars
Unprofessional, incompetent, fraud
Personally, the worst haircut in my life. I clearly described what I wanted. I even showed her a picture and she said «Ok…» After a few minutes, she turned me to face the mirror and I was shocked to see the result; it was nothing I asked for, but everything I did not want and worst. There were bald spots, the fade (if it even qualifies) was so HIGH the Marines «high-​and-​tight» frails in comparison, the top was completely uneven – what was left of it anyway, and it seems like she was even shocked to realize how much she screwed up. I do not understand why she didn’t just ask for clarification before going rogue and doing her own thing. If she said, «Im sorry, but I do not think I can accomplish what you’re asking for…» ahead of time, I would have given her a tip just for being honest.
Never again and if you make the same mistake, shame on you.
Note: This review does not apply to all other hair stylist at this location. Graciela is amazing and worth every minute waiting in line. With exception to Maria, the others are very professional and do a great job!

Zero stars if it was possible for their piss-​poor service and I left heated! Went their cause my hair’s a hot mess and all I wanted was a 3-​inch trim. Nothing special! Went after work and walked in and signed the clipboard right away and saw 2 people ahead of me. Fine, I can wait… Both people get called and a guy and son walk-​in and it seems like they know the stylists so whatever, chick walks in a signs the clipboard after me, they call the son up who was apparently exempt from having to sign in, then they call up the chick who walked in after me like what the hell!!! Did I write in invisible ink??? I walk up to the counter to look at the list and they stylists looks at me and asks, «Did you sign the list?» I’m staring at my name clearly written, not crossed out, & at that point I’m done!!! My kids loved getting their bangs cut by Michelle but we’ll be taking our business elsewhere!!! Rude!!! It’s like when you get bad service at a restaurant you don’t want them to spit in your food and its Supercuts for goodness sake, you get what you pay for & I changed my mind… I didn’t want a crappy haircut after all!!!

I went here for the first time and made an appointment ahead of time with Michelle. I got the $ 16 haircut. I showed her a picture of how I wanted my hair done & she cut my hair perfect. She was also very friendly and helpful with advice on how to keep my hair nice and worked with me even though I had a previous bad haircut. The only reason I didn’t give 5 stars is because I made an appointment ahead of time and when it was supposed to my turn at 1pm they let a girl go before me and I had to wait 20 mins even though I called ahead of time. I will be coming back for future hair appointments though since I really like Michelle. (:

I had been seeing and requesting Graciela. Every single time she was on point. I am definitely not the «pickiest» but I’d be lying if I said I didn’t go straight home to check my haircut for symmetry and my color for any spotting. Even when I went back for a cut and blow dry I was blown away. I had never been happy with the way anyone had blown out my hair until I met Graciela. THANKS FOR THAT GRACIELA. I should’ve definitely stuck to seeing Graciela instead of trying my luck with the other stylists there. Like I said before, I am not one to nitpick. I know how stressful this job can be and I’d hate to be any more of a headache to a fellow stylist. I respect you all.
One day I went in looking for Graciela. Unfortunately, she was not in but I had the pleasure of meeting Maria. She was such a sweet lady. She was very sweet and talkative, got my color right and was very fast. I apreciated my time spent with her. The only thing I can honestly say was a bit disapointing was the blow out. It was my anniversary night so I remember clearly that I had asked her to roundbrush my hair and if she didn’t have time to at least completely dry it so that it wouldn’t get frizzy. I suppose she opted for whatever got me out of her chair the fastest. So a quick 5 minute paddle brush «blow dry» later she was onto her next client. My hair was still very damp if not wet at the nape when I walked out. I was more disappointed because I actually paid for that.
Another time I went in and my experience was ok. I can’t remember the girls name but I remember telling her I wanted to grow my layers out so I just wanted a trim on the length. I don’t know why stylists do this, you tell them how much or how to cut it and they just end up doing whatever they want, I never do this. She ended up trimming my layers because I had split ends. It wasn’t much or noticeable. I just hated the fact that I specifically told her not to do something and she did it anyway. I knew my hair was damaged but I was about to start a reconstructive treatment to treat the split ends on my layers. The haircut was good and symmetrical, no complains on that. Just, you know, next time stick to what the client wants.
Now, yesterday was another experience I wanted to share on here, not really as a review for the potential new clientele but more as a piece of advice for the stylist that colored my hair. I don’t know your name or the length of your experience but when I walked in you were not very busy and for some reason you made it seem like I was not in at a good time. Thankfully, you took me regardless of the inconvenience, I apreciate that. You colored my roots and then left me there to process which I know takes about 20 to 30 mins depending on the color brand. You then decided to take another client. It makes sense, I know you have a quota to meet. Then I realized your in-​between client was there for highlights. That means trouble for me. Any hopes I had of getting a nice conditioning treatment, blow dry, or haircut after my color went down the drain. Ok, so you foil her up, then come back to me and apply color to the rest of my hair. While you were doing this you tried to comb out my hair to get a smooth even application, regrettably, you combed from the root and yanked and tugged at my hair and hurt my scalp horribly. I was literally in tears from the pain, this could’ve been avoided if you had started to comb from the ends working your way up to the root. It was veeeery painful. My scalp is still very sore from that. So you finish applying the color on my hair and you take another client, a haircut. While you’re cutting this client’s hair you ask one of the other stylists to check on you highlight client. She still needed to process a bit more to your luck. Now you can take your time with the haircut. While all of this was happening other stylists around you seemed annoyed that you had not cleaned up the hair from the haircut you did before I got there so they go around and sweep for you. In my opinion that is just disrespectful to your coworkers. So after you finished the haircut you check your highlight client and realize she’s processing rather quickly so you run to me and rush me to the shampoo bowl. At this point I am cocerend about the integrity of your highlight client’s hair, so you rinse me off and we run back to the chair and you reluctantly asked if I needed anything else. I, of course, said no. I know you have to get back to your highlight client, although I did want a treatment, trim and blowdry. How could I possibly do that to your other client. I went in hoping to come out refreshed and pampered, but I honestly felt underwhelmed, unimpressed and in pain. It is honestly not my intention to give you a bad review. Take it more as a piece of advice, maybe next time you can take one color client and 2 or three haircut clients so you can really focus on everyone equally. You seemed overwhelmed and stressed. My color was fine.

Michelle is my go to when I’m here. The other stylists are great as well. I’ve had one incident with my hair do one time and they gladly fixed it, no questions asked.
Sure there is a wait, sometimes a long wait, but I normally have an appointment so not so much of a problem.
I recommend calling in to see if they accept appointments first before walking in or if walking in, come earlier in the day. Don’t come in during the weekends unless you plan to be there right when they open.

My sister & I were desperate for trims so we came into Supercuts on a whim. We weren’t disappointed.
My sister had Michelle do her hair & she loves it! She asked for a trim with some layers & Michelle did exactly that. Michelle is so funny & sweet. She had me laughing at the random stuff her & my sis were talking about while I was getting my hair cut by Amber. I asked for a trim & she did a great job. Both my sister & I have really long, thick hair but they both worked their magic.
I also appreciated how kind they were to my nephew. He got kind of antsy waiting around for me & my sis, but both Michelle & Amber were super sweet with him.
Thanks guys, we’ll be back!

I’ve gotten my hair cut here since I was 7 and they cut hair really good. I’ve only had one bad experience here and the girl chopped my hair so short I had to get hair extensions it was depressing but now I been getting my hair cut with Carmen she knows how to cut hair and you can trust her with the scissors. She knows how to cut hair where it will grow back fast and thicker. She’s amazing!

I like this place. Any one of them could give me a haircut because I don’t require a complicated style (layers with side swept bangs). Someone always greets the customers when they first come in. The girls are friendly and they will give you tips on how to keep your hair healthy. Not very pushy on their products as well, which is very nice.
Overall, if you don’t mind paying «only» $ 16 for a lady’s cut, this could be the place for you.
P. S. I’m not giving 5 stars because their sign-​in sheet could be a little more professional. Not a big deal. I’m just nitpicky.

4 stars are for the effort to fix my bangs after a slight problem, which was appreciated. You did what you could with what you could work with without cutting them much shorter and a good job on eyebrows, thank you!

Thank you Claudianne for doing and awesome job on fixing my son’s horrible haircut. I took my son to a barber shop on sunday, and I had to take him today super cuts to get his hair fixed, she did an amazing job, he is so happy with his hair now.

Berenice was my hair dresser! She was great, entertaining, and welcoming! I will come back soon!

I pretty much grew up in this area and used to be a regular here as a kid. I started coming back about 4 months ago when I decided that a budget change was much needed after getting married. Luckily Graciselia did such a great job 4 months ago and today Priscilla showed me that the skill is spread throughout the stylist. A great hair cut on par with the ones I used to pay $ 40 – 50 for. Thank you ladies! Great job!

I’ve been going to this Super Cuts for the last 20 Years. Maria has been cutting my hair ever since. I refuse to go any where else. They are always so busy and yes you should make an appt. But have you ever really thought about why they are so busy… It’s because thier customers keep coming back. Everyone wants to come here to have their hair cut!

My review to begin with is for Eliza; she is AMAZING! I previously went in to a different super cuts, In mission valley where i left crying, because the women who was cutting my hair completely messed it up. Feeling scared as it was i went in to the national city one to see if there was anyway they could fix my hair. Eliza greeted us as soon as we walked through the door. The environment was extremely welcoming. Waited for about 15 – 20 min. When Eliza called be back, right away she was apologetic for the previous stylist, she was talkative explained what she would be doing to fix my situation. I don’t know what she did but she worked her magic! I am in love with my hair!
THANK YOU ELIZA! YOU ARE MY LIFE SAVER! & thank you for being gentle with my gfs hair as well: D we deff will be coming back all thanks to Eliza & Michelle making us feeling super welcome and comfortable.

Have been going to Supercuts in National City for about 8 years! All the girls are nice, but Carmen has been my stylist since the start and knows just what I need. Keeps me looking great! She is the best!

This review is for Michelle. She is amazing, kind, funny and understanding. All five stars are for her.
My hair has been thinning out for years now and I told her about my concerns. She was gentle with my hair and accommodated my wishes.
I get a lot of compliments on my hairstyle and it’s all credited to her!
Thanks Michelle!

If you are looking for Melissa, you will find her at the Chula Vista Supercuts location! If I could rate her skills, she’d get 5 stars!

see Maria! she did a pretty good job. I was a bit worried that my haircut would come out looking bad since I’ve been going to my usual hairstylist for 5 – 6 years but since I’m on a budget at the moment, I decided to give Supercuts a try. $ 15 + tip was well worth it. I got the same haircut for a MUCH cheaper price. I used to pay $ 25 + tax at Floyd’s with my hairstylist until she started at Swagg Salon which is double $ 50 + tip. I would most definitely come back here, but only to Maria! it’s quite comical, all of my previous hairstylist’s are named Maria. :P

These people have absolutely no idea what they are doing.
First bad experience… the girl who cut my hair was supposed to frame my face with layers… she ended up cutting too much off on one side and it literally looked like a GAP or large space in the back on one side between the «layers» and longer hair. It still looks ridiculous months later. The manager came over and tried to fix it as best as she could, so I was satisfied enough to return again and go to her (the manager)…
Well, yesterday, I called to schedule an appointment for an up-​do for my last minute wedding at the courthouse. Turns out, the lady who I spoke to on the phone yesterday lied when she told me she scheduled me in for a certain date… when I called today to push the appointment forward an hour, the lady told me that I was never in the books!!! She said they don’t even have a schedule for who’s going to be working that day and that only a few people can do up-dos…my question is… what the HELL would have happened if I went in there on that date… and no one was there to do my hair on my wedding day?! Glad I called today and found out now!!!
Even though my first experience with this place was poor, I would have returned and given them another shot, but now? I will NEVER return to this place…

I decided after growing my hair out again to get an ombré. the stylist that did my hair told me we could get it light and I asked her to put a little in my bangs because I like wearing it to the side. it ended up ORANGE. or «brassy» they called it. and it was SO DEAD. I mean I knew it would cause damage but I really wish I had some kind of warning. if I knew how bad it would be I would’ve changed my mind before we even did it. & on top of that, it was REALLY high up. I actually don’t even remember her asking me how high I wanted it. it pretty much looked like I dyed my entire head orange.
so I went back and juliana fixed the entire thing. she brought it down lower, toned the brassiness out, and got rid of the highlighted bang that didn’t turn out so well. I’m a lot more pleased with my hair and juliana even introduced me to a good product for my ends that I was actually happy to pay for.
did I mention she stayed an hour over her shift on Labor Day to save me? how awesome !
I’m never coloring my hair again, I’m probably not coming here anymore, and if I do only she can touch my hair!