Karz Plus

Omg. I’am a first time buyer and was able to get my car financed thru these guys. They are awsome. Jose was my sales person. Mark is the manager and a even better person. I wont put my buisness out there but he helped me in a financial crisis and kept me rolling in my car. I suggest if u want to buy a used car from themyou come here. Great customer service ! They will get u driving

My opinion still hasn’t changed since the last time. I don’t believe they deserve even half of a star but Unilocal requires at least one star so I guess I have no choice. Haven’t gone back since the last time that I had them replace my convertible top and I still regret even getting a car from there. If it’s not one thing it’s another. Just get’s worse and worse and I haven’t even had the car for a whole year!

If I could give NO STARS I would…
I want to express my displeasure in how I was treated during my experience with KarzPlus. I am 44 years old and recovering from pacemaker surgery, so I have NO TIME TO PLAY GAMES with anyone on their or my time. I bought a car from KP in El Cajon (when the store was still open) back in March 2015. I submitted a list of things to be done and KP took care of maybe a ¼ of them. I have paid out my pocket for repairs to this car in the first couple months of having it. The most recent I paid for a cracked rim and a bad tire (200.00), I had receipts for it and still was denied a refund for the money spent, which I had to borrow from a friend. I must have driven from El Cajon to National City, 3 times in a week trying to get this resolved, I NEVER received a call back when I was told I would get one. I had to show up at the dealership just to get my request answered and still waited for an hour to talk to the manager. I was told that since I’ve had the car for 7 months I could have bent the rim (which is BS, I wouldn’t waste my time on something I did myself), the CAR WAS SOLD TO ME LIKE THIS. Mind you my dash light for any issues with my tires has always been on since the car was sold to me, so that should have been a clue that something was wrong with the tire (s) on the car, but I was told that since there was after market tires and rims on the car the light would always stay on, which wasn’t the case since Discount Tire was able to reset the sensors in the tires, which I had to pay for one of the sensors. Discount told me after 7 – 8 years the sensors go bad and the car is a 2008 so that makes sense. Turns out the other 3 (sensors) need to be replaced now as well. So until then the dash light will remain on. I am very disappointed in KP and all I want is my money back. I was able to get my car refinanced through my credit union and have nothing more to do with KP and OnTime Financial (one of KarzPlus Finance companies, who are crooks themselves).
I don’t know the kind of people KP deal with, but I am not one of those people. I like to think of myself as a honest/​fair person and the way KP treated me through this hole experience, dealing with them and their repair shop (Value Auto Repair) has definitely made me re-​think about buying another car from a place like this. Value Auto Repair is a great place, Alex (Manager) is a good man and he will take care of you, I just can’t say the same for KP… (Eddie/​Mark).
I will continue to write about my experience with KP until something is done about their POOR Customer Service and how they treat their customers and/​or get my 200.00 back.

I bought a car from kars plus 5 months ago and they treated me very good and when my car broke down I was referred too value auto repair and they did the best possible work under warranty and I recommend Kars plus to where you buy a car.

I never got my licence plates for my truck. Instead Kars Plus in Escondido held onto them for a whole year before sending them back to the DMV to be destroyed. Now I have to pay to have them replaced. If Kars Plus can’t even make a simple phone call to notify you that they have your licence plates, can you really trust them to sell you a decent car. Oh yeah, and my car leaks water inside when it rains to!

Jose is really cool guy. He helped me out with almost every problem and concern that I had. I had a few issues with the car when I just bought it but their mechanic Alex from Value Auto Repair took care of all my problems.

They are so shady here. I am not the kind to bash but they lied to us so many times. They kept our car for 2 nights didn’t fix anything just changed the gas cap. And when we got the car back it smelled like the mechanic had been drinking in there and the car was so dirty!!! It was so upsetting. Julie is a liar. And if no one like this review its ok with me!

If I could give a no star I would. I bought a 2010 Chevy Aveo from them. The sales person was awesome (so I thought). I will admit it was my fault for buy a car out of impulse because I was with out a car for a good year and I just wanted a car.
My biggest concern was a reliable car, something that would get me from point A to point B. The salesman told me that their mechanic looked over the car and that the car was in great shape. Come to find out, the car I was getting just came in a THAT SAME DAY (as in someone traded it in). I didn’t put two and two together when he told me that.
Car was running great, for the first month (after the month warranty was up), I paid out of pocket the wheel hub bearings, new tires (the ones on the car were showing thread). Two months after I had the car it over heated on me, on the side of the Freeway in rush hour. I was pissed, because I just filled up all the liquids in the car. Thank God for Alex (will be reviewing him), helped me out, even gave me a rental while my car was being fixed.
Their customer service is horrible, it seems once when they get your money they want nothing to do with you. I went in because I had not received my license plates (this is my second car I bought, my last car they mailed me new license plates). So I went and asked the manager about it, he talked down to me like I was stupid, apparently they put their logo over the plates. I have never heard of that nor has my friend who is someone that buys cars and flips them, so he knows his stuff. The manager told me «if I had any common sense than I would have know where to look.» he also kept walking away from me when I was talking to him, he wouldn’t even look at me when he was speaking to me. I don’t care if you are having a bad day you don’t like that to ANYONE.
I bought the car at night, HUGE mistake on my part, because when I was expecting it the next day it looked like a murder scene inside my car. The interior of my car is stained with red stuff (not sure it is blood or not, honestly don’t want to know), pieces are missing off of it.
I will have to say that this is a real eye opener, I will for now on do my research before buying a car anywhere.

I bought a 2000 mustang from them. Two weeks later it was in the shop. A week after it got out of the shop it was back in the shop. Three weeks after getting it back it was in the shop. This place is the biggest rip off I have ever dealt with.

I got a car from Kars Plus a few months ago. It’s a decent car, I got a ford that was only a few years old.
We were glad they offered warranty for the car for whatever reason we would need it. Whenever you need something done to your car under the warranty, you can only go to this one guy Alex (which I will also be reviewing) who works with Kars Plus but at a small Napa car repair place in National City.
We went to him exactly SIX times within a few weeks time because he couldn’t Get the check engine light to turn off in my car. Finally after at least a month, he was able to get it off. I noticed that the business he does seemed a little off. So I went to go get a second evaluation of my car. I went to the ford dealership to see what they could find. They told me he deleted and reset the computer inside the cars (Otherwise known as hiding the symptoms and not curing the problem). It Turns out when I went to go get the car checked by a third party (thanks to my gut instincts), THE WHEEL JUST FLEW OFF as the car was lifted. I didn’t believe what I saw.
You’d make your life easier if you didn’t associate something Serious like a car with these shady people.

Do no trust German or their auto shop they go through owned by Alex these people are lazy and dishonest. They do not want to help their customers especially the blonde manager who has a horrible attitude. I am a hard working individual and all i asked for was the bushings to be fixed which i noticed during the test drive and was promised to be fixed by Alex.

Ok, welp. Now i know why they would get bad reviews. Granted, yeah they’re service for the most part is good. But we got our car about a month ago and we’re STILL getting things fixed. Things that should’ve been fixed before we bought the car. The right side passenger mirror was gone so they had to get a new one, got it and it was the wrong one, had it replaced once, took it back, got told it was the right one when obviously its not, there’s a difference, our moon roof shade track was rusted so they had to replace that, took 3 hours to do it and yet still not back on the car, the guy says there’s something wrong with the motor, but when we use it, its fine. Granted yeah they did all the work for free, it’s getting frustrating and to the point where it’s costing us time and gas just to keep having to come back week after to week to get things done that we shouldn’t have to get done. Things that should have been fixed already. Its getting incredibly frustrating coming back week after week hoping we don’t have to come back again just to get minor things fixed.

I have bought two vehicles for my company from them this year. The guys in Escondido and National City were great! The carfax was offered to me to review on the spot. I thoroughly go through any used car I buy. 21 years of daily vehicle checkouts helps too. Both vehicles I got have been great. Kenny and Eddie in National City worked with me and went above a beyond on the our final sale price. I got a 2006 Ford Escape Hybrid and a 2007 Ford Edge that have worked great for my company. I will buy my company vehicles from them in the future! Thanks Guys!

Horrible place, bought a car I didn’t want, but needed a car and I had bad credit. Problems started happening all around the car. Took it in and receive a loaner car, that’s worse then the one I have. I STILL AM DRIVING THE LOANER CAR BECAUSE MINE ISNT FIXED YET!!!

this its a piece a shit company, they sell a pick up in the first day it was leaking oil ,
they said it gone fix-​it but they wanted a charge as over 1000 dlls
even though I was charged an insurance contract covering mecanical problems, they said that not cover leaking, something else they knew that I did not know English and they did a contract in English and an interest of 22%, tahy are RAts and more Jose villasenor and the manager ‚
dont buy a car in this company!!! never!!!

Bought from these guys way back in 2005. It was my first time buying a car and they helped me out in some ways. I got a civic and got financed by navy fed. After a week the CEL was on so I took it back, they offered to fix it but I have to pay half of the cost, I agreed because I pretty much have no choice. When i got the car back a couple weeks later, I drove it to Coronado bridge on my way to the base and noticed the car shakes when i let off the gas, it kept getting worse and worse. I managed to get in the base and tried to bring it in the auto port. Lmao when I made the final U turn, my driver side tires fell of and started rolling. I’m not even mad anymore, I’m just glad it didn’t happen in the bridge and died. I didn’t even bother complaining or calling them back because I didn’t want to deal with them anymore. Damn, that was almost a decade ago.

Karz plus gave a me a great opportunity to finance a car for myself, and now I have my very own wheels!
I had been to a number of different dealerships and they all told me the same thing: your credit score is too low to be considered financially viable for a loan. This happened at at least 3 or 4 dealerships. The guys and gals at Karz were both supportive and reassuring. I could tell that they really wanted to give me an opportunity that I couldn’t get elsewhere. The people here really know how to do business. I wish you guys all the best! #lovingmycar

I was satisfied with my purchase here.

My son and I went to Karz Plus to find him a car. We found a nice Camry that was clean, and ran great. The salesman was easy to deal with, and even though my son has bad credit he was able to finance his car easily. I talked with the owner, and the finance manager, and can say they are professional and very friendly. I have recommended several people to Karz Plus and each have been succesful and happy with their transactions.

I wish I could give 0 stars.
I was looking to purchase a vehicle but the cars they had to offer me and the amount of miles on them for the price was insane.
They told me with my credit they could only finance me for a 2008 chevy cobalt with 85,000 miles or a 2009 kia rio with 100,000 miles. and those were my only options with a huge down payment. and the cars were over $ 10,000!
SO…
I went to KEARNY PEARSON FORD AND KIA and got a 2012 Kia soul for $ 13,000.
this place tried to rip me off and the car was all shaky. the lot looks dirty and the sales man was like so are you gunna buy this car so are you gunna buy it are you gunna buy it you should buy it. so annoying.