Carl’s Jr.

Been coming to this Carl’s Jr for a long time. Must say Carl’s Jr never lets you down… :)
Fries are always Fresh! And service is always fast…
If you want a 10 dl burger for only $ 6 must come here.

I’m writing this as I’m waiting for my order on drive thru. It’s been 8 minutes. Second in line today is Monday November 9^th, 2015. 10:03 am Pay attention to your crew. Too slow too long of a wait. Horrible. Food is great.

worst experience. when I first pulled up to the drive through the guy asked what I wanted to order. i ordered my food and the guy was quiet. about a minute or so he tells me he’s ready again so I repeat my order. he sternly tells me to slow down and repeat myself. I repeat the order slowly enough for him to do his job (it’s beyond me that these fast food people feel they deserved 15 an hour). I pull up to the window and he’s a kid with glasses. I wish his mother would teach him how to treat everybody but as soon as he saw my girlfriend (who was the driver) his mood changed. like he was trying to impress her at his fast food job now. we finally get our food and ask for extra ranch. the lady (who I assume is the manager) tells us they charge extra so i give her the money. the guy gives my girlfriend the bag of food and we leave. I check my order as we drive away and guess what they forgot… the ranch they needed to charge us for. I go back in the restaurant and the guy asks me «what’s wrong now». like I’m inconveniencing him… first off buddy, let’s get ur ego back into reality. don’t be unprofessional just cuz I’m not any female that walks into ur restaurant, oh ya and you work at Carl’s Jr. as a drive through cashier. I only wanted the ranch that I paid for that you couldn’t even remember to give me after you charged me because your too busy trying to impress every lady who walks in to this establishment. definitely needs a change in management

love carls jr. i only get a number 2 with extra pickles. they forgot it the first time. fine. this time they gave me a burger with bbq sauce which i hate so it ended up in the trash. drive thru lady is always super polite but is ⁰⁄₂ on my order. it wasnt until hours later on my lunch break did i find the error. 9 bucks wasted.

excellent customer service, facility is clean, the workers here have a professional attitude, and the food tastes great and was fresh. Definitely coming back to this place!

If I could give zero stars, I would.
Pulled up to the drive-​thru. Nothing. Waited… nothing.
Drove around to the window — there’s people working, including a guy with a headset. I’m set on a cheap, nasty burger and criss-​cut fries at this point, so we park and go inside. A woman is doing something at the register. «We’ll be with you in a few minutes.»
A few minutes? We then explain that we only came inside because there was no response at the speaker box in the drive-​thru. She says, «Okay.» And goes back to whatever she was doing. WTF?! No apologies, no acknowledging that their service is beyond unacceptable, even for a crappy fast food chain.
You fail, Carl’s Jr. So disappointing. And we got Taco Bell instead.

I have been going to this Carl’s Jr. For about 20 years. and this the first time I have had to leave, because the drive try was so slow they waited until the car in front of me had left the drive tru before asking for my order 7 minutes later omg did not order anything there went to the Carl’s Jr on Plaza Blvd in and out in 3 minutes good service.

Been coming here for the last few years. Have really seen a big improvement in the location. The employees are all very friendly. Service in dining room pretty fast. Now the drive thru. Well that is another story all together. This CJ has one of the slowest in Southbay.
Another thing that needs improvement is the homeless people that come to use restroom. Not that u hv anything agent them. But not the best when trying to eat.

Food is very good but they are very slow in delivering your food. I had to wait on the side parking for more than 5 min. So not really fast food !!!

I really like their food it today I almost chocked on a chicken boon in my chickan sandwich so that was scary regardless their staff is always frendly

Don’t ever come to this location! Seriously. It took 20 minute for our food to come out. Whenever my husband went to talk to an employee, they would blow him off. He talked to the assistant manager and he apologized stating they were short hand. The people behind us, were complaining as well. They ordered shakes and rthey came out melted with their food. They complained to have it shaken again, they employee told them no. Poor and rude attitude. We waited a total of 35 minutes, still no food. We asked for a refund and we received attitude. The second excuse they gave us was, someone bumped your order. OMG. Just apologize and return our money.

I LOVE Carl’s Jr’s but this location always seem to disappoint me. The last time I went for a bbq chicken burger. The bread was stale my fries were stale as well. my burger looked like someone carelessly put it together. And they did not have any BBQ sauce. I was the only one in the drive through and I saw that there were not to many people in dining area. They could have put a little effort in my one burger that I orderd.
I probably won’t come here again and it’s a shame because I work across the street.

Oh, Carl’s Jr… Your ads suck, but you can really make some decent chicken strips.
Yup, after going here multiple times for their chicken strips, I can say it’s mostly a hit unless they give you the smallest, tiniest chicken strip the world has ever seen (see:
).
For the most part, the service has been friendly, but if you’re in a hurry, you should probably go in instead of heading through the drive-​thru.
Ultimately, Carl’s Jr. is my fast food place to get decent chicken strips… Really, that’s all I have to say about them!

tHiS plACe is AWesomelY greaT, dining room highly neat, customer service amazing, great JoB u guys doing :)

I’m not big on Carl’s Jr when I do go I visit the one on Dennery Rd. However this one was near my home and I was hungry so I came here. First off I ordered my order at the drive thru and after the order was placed the lady remarked «Are you sure that’s what you want because once you get to the window you can’t change your order» Uhm ok. I don’t ever really change my order so that shouldn’t be an issue but I thought it was strange. Once at the Window the lady grabs my credit card in less than a min hands my food and my card and sends me on my way. No Receipt and Honestly I Don’t think there was a «Thank You» Involved. It was 11:30 in the morning so It was dead so I don’t see why she was so rushed to get me out of there. The fries were cardboardy. As if they made a batch at 9 am and had them under the heat lamp till I placed my order… gross.

big carl!!!

I am not a fan of fast food, I would much rather sit down in a nice restaurant and enjoy my meal. I decided to give this CJ a try after hiking all day and I was starving for a big burger.
When I walked in there was about 5 people in line so I had to stand there for a few mins (mostly because the current customer kept changing his order every 2 seconds). As I stood there the manager came in and out about 7 times delivering the food to the tables herself. Each time she stopped, looked at the customer, and told them that she really hoped that they enjoyed their meal. Not in the standard McEmployee tone, but in a genuine «I care» attitude.
The restaurant was incredibly clean and each time the manager would check the condiment and salsa station on her return to the front.
I would definitely return here once I get a craving for a quick big burger.

Been here twice now — once for lunch (got a pineapple teriyaki chicken sandwich) and a for dinner (got the new hand-​breaded chicken strips and fried zucchini). That dinner:
fast ordering, but it took a while for the food to come out — but when it did it was piping hot. Took a while for it to cool off enough to eat the zukes and the chicken tenders. Since it took so long, the manager also brought me a free cookie. Good chicken strips — is 5 pieces too much? maybe next time if i get a side, i’ll just get 3 strips.
They have some TVs in the middle of the dining area, bombarding me with a loop of ads for carls jr and shows on cartoon network.
those chicken strips make me happy.

One thing Ive noticed at all Carls Jr restaurants is thier slow service and watered down sodas and the National City location is no exception.
Aside from the service, what they excell in is producing a hot, tasty, and flavorful char broiled burger that in my opinion is among the best in the fast food industry.
I love the super star burger, the crunchy onion rings, and thier new french fries which are a definite improvment over thier old fries in both taste and texture. Thier new hand scooped shakes are delicious as well.
Carls Jr’s good fast food burgers will keep me coming back for more!

How good can service get at Carl’s JR in National City?
They hook it up with the buttermilk and treat me well =)