Camacho Benjamin, MD

This place is like a museum of medical equpment… their devices are 20 years old. The nurse doesn’t know how to measure blood pressure. They do ECG on paper! Don’t waste your time, unless you have no other options…

NO STARS… This place is the worst ever my appointment was at 9 AM, second name on the sign in sheet and the doctor has still not come in an hour and 20min later… unfortunately this is my check up appointment… Because of my insurance this is where I had to come. Prayerfully all this well so I never have to come back. They are rude, the doctor is always late, nothing is up today, I’m not a big complainer but this is unacceptable… did I mention last appointment same exact behavior and when the doctor didn’t show up he literally spent 1 to 2 minutes in the room with me.

Had an appt at 2pm today, I was on time… an HOUR later, I hear Monette (the rude front office lady) complaining to the other person there about the technician who’s suppose to see me about not being in there, not answering her calls, etc. Seriously, aren’t u suppose to confirm with that technician prior to me being there, or at least after 15 – 30 of wait time… I’m a pretty reasonable person, very patient… but she didn’t come up to me and apologized until after I waited for over 1 HOUR!!! She should have done that asap. Also, this lady, Monette, is very rude to her coworkers, no phone etiquette, very unprofessional… she shouldn’t even be talking about or even complain about others right there at the front office where everyone can hear you. Don’t think that others don’t understand u, u just don’t do that… period…it just shows how unprofessional u are. In my opinion, it doesn’t matter how good u are with ur work, but if u are rude and unprofessional, it doesn’t mean anything to me.

one of the frontdesk by the name of monette was rude, seemingly lacking her phone ethiquette. i called their office early around 10 am july 7 to reschedule my uncle’s angioplasty due to ride/​transport problems. Monette sounded upset and said «minadali nila akong i/​schedule sila sa july 9, wala naman pala silang ride (they dont have a ride and yet they rushed me into putting them for july 9)» …then she goes …“they said they will find a ride”.without giving me a chance to speak. she continued w/​an upset & frustrated voice «i alreaddy faxed all his paperworks, his information to the hospital, its not that simple to get hospital appointment & to go through all those process. now you want me to cancel? okay i will cancel this. but you have to wait for my call again. i dont do these in the morning, i do these things in the afternoon!!!».i was trying to talk from my end but i never got the chance. she went on again loudly rapidly she said in tagalog «ginagawa lang ito ng tuesday, wednesday, thursday!!!(this procedure is only being done on tuesdays, wednesdays, thursdays).» finally she came to a pause. i got the chance to speak. i told her we are available on tuesdays & wednesdays.
my uncle patient is 79 y/​o going
both a nurse and a doctor by profession. i understand the difficulty of dealing with patients & their family. i understand the work of doing paperworks and hospital schedulling but Monette should remember that patient and their families are far more important that paperworks. we cant control circumstances. plans do change. emergencies
her demeanor the same for all patients that call off their appointments? she lack phone manners and courtesy. she cant be tired just yet bec. the phone call was early morning. she needs to review her manners & conduct during her encounters with patient & their families .the age population of their clinic is more of the geriatrics, the age group which requires most patience & understanding. i honestly had palpitations after my phone call with her but im without any cardiac issues. she’s a dangerous frontdesk if she keeps her demeanor that way, she can cause/​aggravate a cardiac arrest to their elderly patients.

If there were any negative stars, I would give it but this place takes its sweet time, my mom had an appointment at 4, and its 5 already… We are literally the only people in here, no other people waiting just us and we are still waiting… Dont go here unless you like wasting your time sitting in uncomfortable chairs.

you literally wait for 2 hours with no exaggeration. my appointment was at 1200 and i was seen at 1410. it’s okay if you get great care but the doctor is in a hurry! he went inside the room and in 5 minutes he is walking out the door without even bothering to ask if all issues were addressed. just walked out the door… very bad patient care and to think we waited 2 hours for that.
i think it’s good that the new system (i heard) is basing the govt remuneration of doctors based on the quality of care that they give. if it’s true then i can’t wait to get hold of that survey form.

i think the other reviewer who gave a 5 star is either family, friend or an employee.
If in doubt regarding my 1 star review, go there and see for yourself.

If you need a great doctor visit this doctor! Best doctor ever! He does a great job. Very caring and funny!