West Side Collision Center

Outstanding customer service & brilliant auto body work at a fair, competitive price. I’ve never been more satisfied with car repairs from such a reliable, friendly staff.

I had WestSide fix my front end of my Jeep as I rear ended another vehicle. The whole process took from the end of April to July 1^st. It seemed like forever.
If you do not call on your vehicle you will not know what is going on… the communciation was terrible. I was told I could pick my car up on a Monday @ 5pm. That turned into Tuesday, which turned into Wednesday. I called to pick my car on Wednesday and they said they are still detailing and fixing so I had to wait yet another day.
They said they were going to fix up my car like it was brand new. However, at first I didn’t notice that there is a film on my windshield that I can not get off, the washer piece on the hood is only working on one side, and they left all the old parts in the back of my car causing scratch marks everywhere. Not to mention the hood is overlapping the grill and the JEEP logo is crooked… I feel like I have been scammed and it was a shoddy job. Not happy @ all…
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The above review was BEFORE Westside finally fixed my car the RIGHT way. It took them 3 times but they did it correct. Every concern I was angry about they corrected. They even gave me my deductible for all my troubles. If you are not satisfied with the outcome of your vehicle just say so and they will correct any imperfections.
Victor addressed all my concerns. Westside is willing to work with you, the customer, and that is how business should be done!

I just had a large dent on the passenger side of my car repaired by Jose at West Side Collision Center on Route 135 in Natick near the Wellesley line and I couldn’t be happier. The price that Jose gave me was lower than other auto body shops and he also fixed a small dent on the same side, some black marks on the other side, and improved the front corners where there were some scratches. (I’m going to be more careful now.)
He also detailed it, cleaned up the inside, gathered all my scattered belongings into bags. Even the tires look better.
My car looks like new. I am almost afraid to drive it. I am going to become one of those people who parks their car way out in the parking lot and walks. Thanks Jose!