Roche Bros

Natick is a LARGE town (45,000 people or so), and this store is regularly BUSY!
Haven´t had a problem finding a parking spot, but the lot is a mess (especially near the holidays), and not somewhere I´d choose to go (plus, I live 20 minutes away). Anyway, the store is large enough to accomedate this crowd, yet is still a bit congested, and for some weird reason the builders of this location thought to make the bakery, deli area choppy by puting some shelves and refrigerated sections in the middle of what could be a nice, open area, so customers could SEE where the deli is, rather than having to search for it behind a huge bread display. At the bakery, Sabrina was very friendly and helpful. An item was out of stock, and personally she restocked not only the spot in the bakery but also my shopping cart, within less than a minute (wow!). Throughout the rest of the store, which by the way, was very large, clean, and organized, I had no problems finding anything and the layout of the aisles is like basically every other Roche Bros I go to (Westwood, Millis, etc, etc). Good meat section, and good produce as well (yet, as I said, be ready to search for the bakery and deli). Otherwise, no issues at checkout, and their weren´t any lines (Roche Bros is just too good, and opens enough checkout, unlike some other annoying places). This location also has a salad bar and some other cool food cases and discounts.

I really love this grocery store. I’m not sure that this is the place to go for bulk items (stocking up on toilet paper, cereal, etc.) but it sure does excel at the more important items. The produce selection is one of the best I’ve seen, and can compete with whole foods, except at a fraction of the cost. Yes, they may be slightly more expensive than your run of the mill grocery store, but not enough to direct me elsewhere, especially when looking for produce. The deli is great, and they have a nice salad bar, cheese selection, and even the sushi is pretty good. I come here often and am always pleased. The baggers carry your groceries out to the car, which is just about a completely lost privilege in this day in age and is a classy touch.

Always great to shop here. Customer service is great and the store is always clean. Great variety

I’ve shopped for my groceries here since I was a child, so I may just be biased, but Roche Bros has quality bread and produce. Their muffins are the only muffins that I willingly eat.

Been shopping here for 20+yrs due to the fact it is 3 mins from home. Prices are higher but quality is also. Cheaping out on your food is crazy too me. Certain things fine but not food, hotels and/​or deodorant. Lol
The prepared food section is awesome. All types of dishes including Chinese. Produce is almost double other supermarkets but it is one of those things you deal with. Some of the kids at the registers seem like they forgot there Zoloft but its amusing. Overall a great place to shop.

Great seafood department. Especially Dave, he know everything there is to know about fish

Run of the mill grocery store with the usual issues:
— deli meats are waterlogged to increase weight, the roast beef is literally dripping wet it has so much injected water in it
— B-​grade vegetables (I guess only restaurants can afford to sell A-​grade produce)
— no self-​checkout
— only 3 soups, which they don’t make themselves, and have low-​quality ingredients
— other pre-​made food appears to be old and made off-​site by factories
— deli salads are gross; seriously how hard is it to make chicken salad? (I guess it’s pretty hard if you are trying to rip your customers off by making it out of the absolute cheapest possible set of ingredients)
— no effort at all to get high-​quality sauces; its all big-​distributor schlock; for example, there is no Desert Pepper salsa (or any other top brand); its all mass marketed, high margin crap like Mrs Renfros and Tostitoes; same for salad dressings, etc
On the plus side Roche Brothers is:
* clean, no bad smells
* cheerful staff
* the hot bar and antipasto bars are ok

This Roche Bros is on my way home from work, so I often stop here for dinner ingredients or a healthy snack so I don’t starve on my way home (or cave to Dunkin’ Donuts). They have high quality produce and breads, which is where I spend most of my time. The meats are great, but they don’t have many different cuts (it’s a small store). There is a great specialty cheese section with daily sample offerings. There are lots of prepared foods, too, though the hot foods look like they sit out way too long.
The muffins they make are amazing. I’ve stopped here just for a muffin. Big tops, small stumps (no one likes the stump).
The rest of the store (regular non-​perishable stuff) is priced too high, and again, not great on variety, but the store brand is great quality, though even that is pricy.
When I am cooking to impress, I get my produce at a farmer’s market or Roche Bros. Everything else, I usually get at my regular stop at Market Basket.

I don’t care if the prices are slightly higher than their competitors. The shopping experience from entrance to exit is always a step above the rest and makes it completely worthwhile. If you can’t find something, someone physically walks you to it. If you have an issue, someone goes out of their way to fix it it without any hint of an inconvenience.
Stop & Shop and Shaw’s could learn something from the Roche Brothers model. But they won’t. They’ve gotten too big.

My fiancé and I live right down the street, so we come here a lot. When we first moved here, we used to do all of our grocery shopping at RB, but quickly realized that it’s a little more expensive than other grocery stores in the area (e.g. Stop & Shop) and about equivalent to Whole Foods, which has a better selection of the foods that I like. Additionally, their gluten-​free section is tiny. So now we just run down here when we’re out of something.
That being said, we have been consistently pleasantly surprised by how friendly the employees here are. Having just moved to Natick and settling in to living in the suburbs rather than in downtown Boston, it really meant a lot that they recognized me when I came in and would always strike up a conversation. Really nice people who want to help you when they can.
Additionally, the bakery is AWESOME. It’s not very healthy, as I quickly found out when I read the ingredients label on the cupcakes that we picked up last month… but let’s just say that my fiancé and I were here to get cupcakes nearly every night when we first moved here. Totally delicious and seem to actually be made right in the store.
They also have a large salad bar and hot foods section that are helpful when you just need a quick bite. Be aware, though, that the hot foods section doesn’t have a single vegetarian option most days.

They rearrange the hot food and have more of a selection.
The hot bar food is still a favorite of mine. The chicken wing section is amazing. Lots of choices and they keep it fresh and hot.
The bakery section is still my favorite and worth the trip across town. The prices are higher but I feel are worth it.
This year we tried the cream cheese pumpkin roll. I went back at the end of the year and it was out of season so I ended up with a Maine Blueberry pie and a Key Lime.
The muffins are huge and always catch my eye as I walk by the cart.
They have a great ice cream selection and I am always happy to see the Rum Raisin that I can’t find at many of the other stores in the area.
The sales priced meats are on the end cap and not in the regular case. The fliers come out and go into effect on Fridays.
They are also one of the few that carry a selection of Stonewall Kitchen products. A great gift if you are visiting someone. Love the BBQ sauce and jelly… yummy over a brick of cream cheese served with crackers.

What’s in between Whole Foods and Stop and Shop? Roche Bros!
They often have good specials on olive oil and tuna. They carry Liberte yogurt. Their Shepherd’s pie and some other prepared foods are good.
The best is the $ 5 rotisserie chicken on Thursday. Five buck cluck they call it.
Come to think of it I only go to RB on Thurs. It is cool that they have their front end people carry the bags out to my car like I’m frail or something. OK by me, I can imagine the emplyee appreciates an opportunity to gert out for a breath of air. Bask in my presence I supose.

I love this store not only because of the selection of food and products but because of the employees are always so helpful and will always go out of their way to help. This is especially important to me because I usually do our weekly shopping with my two year old daughter and she can make it challenging at times. Thank you very much for making my weekly shopping experience a joy.

I used to work right near here and would stop in for lunch and groceries. It was always very clean inside and they have great prepared foods. They have this cheddar and blue cheese dip they make themselves that is like crack. Seriously it is worth the trip just for this cheese dip. It’s a smaller grocery store unlike the mega chain places. It has more of a family run atmosphere.

Shopped here a little over 3 months ago. Can’t explain why I didn’t post it, but the review was in my draft folder all this time. On the night I shopped here, the place was nearly empty, with more employees than customers. As a spoiled New Yorker, I couldn’t understand why I and another individual were subjected to wait in line to check out our purchases while another customer decided to run back to buy more items mid way through his checkout process. Standing there, exchaning eye contacts with the cashier, who didn’t know what else to do, other than wait for that particular customer to come back. I looked in the direction of the manager, who was standing less than 20 feet away by the service desk. Made eye contacts with her and got the kind of knowing stare that she saw what was going on. However, she chose not to do anything. She just returned to her conversation with another employee who was standing on the other side of the desk. Don’t know what they were talking about, but it certainly wasn’t about — hey go help the other customers.
There are plenty of other supermarkets within a 5 miles radius to choose from (Stop & Shop, Shaws, Trader Joe, Wholefood, and Sudbury Farm) This was the very last time I shopped at this grocery store chain.

I grew up in the area and have seen this store through many renovations and changes. I live near it now too and it is closest to me. But the quality has really gone down lately.
First, if you are going to have a policy that you are going to take purchased items out to the car for the shopper — have the policy. Have sufficient people to take the packages out. Don’t leave people standing there feeling foolish while they wait for someone and managers pretend they don’t see it. My elderly mom (who also lives near here) has complained about this that she often has to wait and feels foolish waiting. But I rarely have anyone ready to take my stuff out. True, I am single so perhaps they feel that my packages are not enough to have someone take them out, but if you are going to have the policy, have the policy for everyone. I have seen many elderly people have to stand around and wait for someone to take their items out. I have also seen many employees pretend they don’t see them.
Of course we pay for this policy with the outrageous prices charged. And they are high. I can drop $ 20 or more for just a few things. I save much more at Shaw’s or Stop and Shop.
There is never enough people working at the Deli /​fish counter and for some unknown reason every weekend there are always too many people stocking the shelves… blocking all the people trying to shop… and at the same time they are always out of something. Go for bagels, they are out. If they have bagels they are out of bags. If they have bags they don’t have ties. Turn the corner, they are out of coffee. Go to the salad bar the lettuce is overflowing but there are no carrots.
All and all I try to avoid this place unless I have no choice.

Nice grocery store at the corner of Speen Street and 135. Produce and meats are nice, great ice cream selection. Store arrangement could use a little work and the bakery is kind of disappointing in what it offers.
Store has a lot to offer, but I think may be sometimes overlooked because it is a bit outdated. Prices are ok, and if you are a deal hunter then keep an eye on their specials and coupons, because they have pretty good ones.
Staff has been nothing but friendly and helpful when I’ve gone here.