Orifice Recycling & Refuse

As for trash, recycling, and other pick up this company is top notch, with VERY reasonable prices. We even arranged for them to get rid of an old couch for us. They were on time, even during snow storms of 2014 & 2015!!! Reliable and reasonable. The only thing a problem with this company, is it is next to impossible to get Derek to call you back or respond to a message. Usually, it takes 2 calls to get hold of him. We have just moved away from MA and I have now left 3 messages on his voice mail. The empty garbage and recycling bins have been sitting in front of the empty house for the last 3 weeks!!! The new buyers actually have it written in a P&S addendum to have them removed and I can’t even get a call back from Derek — so 2 stars off.
Suggestion Derek — get a receptionist to handle customer phone calls, especially if you are so busy you don’t have time to call customers back (yes, left full name, number, and address all three times). Next is a registered letter.

Great price and great service. This is something you never have to worry about. I have never had issues with these guys. They do the job right every time and never leave a mess.

Derek and the whole team provide excellent service at a competitive cost. I pay the tiny bit extra not to push the bins to the street, I have tendonitis that flares up at times. Orifice has done an excellent job on regular business… and also provides 20−40ft roll off containers if you are remodeling etc… I Called him a few weeks ago and only needed a shorty container, he doesn’t stock them but he gave me the # of someone who could have it for me that week… «That’s Class»… If they allowed 6 stars You would get them… Thanks for your continued service of going above and beyond.

When we moved to the area, after a few months our existing trash pick-​up company was taken over by Orifice. So we signed up with them. But their trash pickup was on Fridays which we didn’t like. Now after a few months we decided to go with another recycling company. We asked Orifice multiple times to pick their large trash can and recycle box. The owner’s wife sometimes replies to the emails, otherwise no one ever bothers to respond. Anyways when we get the response, it is always that they have us on their waiting list and will arrange a pickup of their trash cans soon. It has been more than 4 months and they still haven’t picked their trash cans. Even though we messaged them several times. The big cans take up too much space in the garage, and we are out of space.

I own a small plumbing and hvac company out of Natick. When I first started out I went with one of the big trash companies for my cardboard and trash dumpsters. It didn’t take long to see that I made a mistake. Not only did they leave a mess every time they came, they also didn’t show up when they were supposed to. After a rave review from a friend of mine who used Orifice for their residential trash and recycling service I decided to give them a try. I called and spoke with the owner Derek who was great. He helped me decided what size dumpsters would work best and how often they should come. I can’t tell you how great it is to speak to the owner of the company for a change. Never thought I could be so happy about trash but theses guys are great and would strongly recommend them to anyone. And as a small business owner myself I can appreciate supporting a great local company who care about their customers.

We’ve all heard the saying that «there are only two things in life that are certain: death and taxes». No, there are THREE: death, taxes, and TRASH.
I was staying at a friend’s home in Needham for a month while in-​between homes, and noticed right away how complicated TRASH is in that town. Residents needs to drive all their stinky trash and recycling to the dump, and that is only open Tues-​Sat, and the hours aren’t that convenient either. Yeah, load your car with junk on your day off! No thanks.
While walking my dog around the neighborhood, I noticed that a few smart neighbors had bins sitting on the curb (like Boston, Westwood, Newton) and saw Orifice’s name. I called, spoke to Derek, explained that I was staying at my friend’s and as a unique thank you gift, I wanted to give her the gift of trash. Oscar the Grouch would approve (except for that I am trying to get the trash OUT of her house and garage)!!
Seriously folks, stop dragging the trash to the dump! For $ 35 month — $ 1 and some change a day!!! — Derek’s guys will pick up your trash AT YOUR CURB once a week. If you really like loading trash in your car, then go for it. However, if you live in Needham, Wayland, Lincoln, Sudbury or Weston they will come to you