Chic Nails

WORST NAIL EXPERIENCE EVER!!! I WILL NEVER GO BACK! THE OWNER IS GREEDY AND INCONSIDERATE! NEVER AGAIN!!!
The woman, My, who did my nails clearly owned the place. When I called to get prices she told me she’d give me a discount for being a first time customer. She said a fill was $ 25 and a pedicure $ 28. I said ok, I’ll be there after work. I get there she has me sit and wait 10 — 15 mins before someone comes over to do my pedicure. Once my pedicure was done I had to wait an additional 10 mins for her to be done with a customer before she can start on my nails. I ask the woman who did my toes how much it was for gel and she said an additional $ 15! At this point I was upset because she never clarified this for me when I initially called. I finally sit down and ask her want my total would be and she says $ 68, and I said to her, for what? You told me you’d apply a discount when I called. She then continued to say that she typically charger an additional $ 5 fee for the length of my nails and that because she didn’t, that was my discount. At this point, I’m disgusted and ready to leave but I let her continue. I sat in the chair at 7:10 and was out of it by 7:40. She rushed through the acrylic process of my nails by barely applying any acrylic at all, then proceeds to rush file them and paint them. She kept slapping my hands around while painting them and was more focused on customers coming in than the one in her chair. She started finishing up and I noticed she was leaving blank spaces on my nails unpainted. Not just one nail either. 6 out of 10 of my nails needed polish on the sides and tips. After letting her know she went over them again. As she was finishing up I noticed a large dent in my nail and when I told her she sighed! At this point I’d had it and was just ready to go. She fixed it and charged me the $ 68 so I paid and left in a hurry. No tip! She didn’t earn it! Her work was fast sloppy and not focused on me. I’ve been going to the same salon for years and decided to give a new salon a try. Worst mistake of my life. This place DOES NOT produce quality work. Only quick work. And that’s not worth my time or money!

Don’t go there, don’t go there and don’t go there. They hardly touched my feet and said pedicure is done and charged 25 dollars. Worst waxing ever, she didnt do half my hand, there’s patch hair all over, she didnt look for direction of the hair growth and wax, so it looks like it’s shaved, I can literally see the little hair like shaved and charged 30 dollars. My hands doesn’t look like waxed or even shaved, patchy hair, it’s a great loss. DONT GO THERE.
Oh they don’t accept discover card… it was a bad experience.

absolutely appalling. the lady who did my nails cut me when doing my cuticles — she didnt even soak my nails in water before she did the cuticles so she was cutting into my skin. i got gel manicure done 3 days ago and it is chipping — now what was the point in getting the more expensive gel manicure? i never leave reviews but here is mine, i would not recommend this store ever. just dont get them done if you are even thinking of going to this place.

Do not go here ! They will rip you off! I got a refill and she asked if I wanted gel too and I usually do and it’s $ 25 total everywhere I’ve gone. She says at the end oh it’s $ 35! She didn’t massage my hands nothing worth $ 35. Pedicure was awful they barely put lotion on your feet. Don’t ever go here !!!

Came in for a gel color change. On their sign outside it said $ 25 for a gel manicure. When I went in, the woman doing my nails told me it would be $ 25 because she had to take off the gel polish I had on now and I wanted french. I knew she was overcharging me but I was in a pinch and needed my nails done right then. I could tell right from the start that she was rushing me. Gel polish usually lasts about two weeks before it starts to come off… it is the very next day and the polish is starting to come off. Sadly I live at least 30 minutes away and don’t have time to go back any time soon. I recommend you go elsewhere.

The first time I visited this salon was fantastic! My pedicure lasted over an hour (a good thing when looking for some time to relax) and the woman was very thorough and detailed. The wait time was low and the price is perfect.
The second time I visited the salon was not as great at the first time, but still a decent pedicure. The woman wasn’t as through this time and seemed to rush through, but maybe that’s because a rude family of 5 came in to watch dad get a pedicure.
Either way I’ll be coming back here for more pedicures. There are fancier places within the mall and nearby, but if you’re looking for a quick, quality pedicure come here.
Massage chairs a GREAT!

I’ve never tipped less than $ 10 on a $ 25 pedicure in over 15 years – until I went to Chic Nails. I only stopped there as a time saver (the salon I go to is an hour away). They had one employee working at 5pm on a Friday. Although I thankfully didn’t have to wait long and they were very good about not turning away business, there is little else to be desired here. Whoever owns this salon is obviously tired and has no passion left. It’s poorly taken care of and looks messy, neglected, and dirty. I noticed she didn’t sanitize any of the tools she used after me, and I’m sure they weren’t sanitized before me either. The employee was friendly… until she made a snarky comment about the $ 7 tip I left. Worst pedicure I’ve ever had – they exfoliate, lotion, and massage for about 30 seconds. The salon I usually go to never spends less than 10 – 15 minutes massaging your legs. It was just an overall disappointment. If you want higher tips and more business, earn it! As someone in the service industry, it was painful for me to not tip close to 50%, but I’m tired of giving away my hard-​warned money to people who don’t deserve it.

I’d also give this place a zero if I could. They were so rude and did a subpar job. I walked in with a friend and asked if they had time for us to get paint changes on our feet. Every nail technician was busy but one of the woman said «yes come in, you pick color!» 15 minutes later they take us. The woman that painted my toes did an awful job! After she took off my previous color I asked if she could just file them down a little-​she said «well this now pedicure» I said «no, just a file and a paint change…» like are you going to scrub, clip my cuticles and message my feet? That would be a pedicure… she was so rude and did such an awful paint job that the second nail lady came over to fix it. Still not great but I would never go back!

I Had a gel manicure and a pedicure with a friend of mine and they were very sweet to us. They made sure that we could do everything together which was great. My nails and toes both look great. The only sad part was that the hand and leg massages were very short which is one of my favorite parts. My nails look great though!

If I could give zero stars I would. HORRIBLE, non-​existent, insulting customer service. What’s more is their finished product is awful. I left with cut and bleeding cuticles, haphazardly shaped nails, and a paint job full of air bubbles and mysterious black stuff under the polish. When I arrived, I was greeted by a «What you want? You pick color. «Ok so first impressions are not their strong suit, but I don’t need a sparkling rapport with my manicurist as long as they’re good at their job.
An older woman began what would later become the worst manicure I have ever had the displeasure of experiencing. I got a bad vibe that she couldn’t see what she was doing; my nails were filed on a diagonal, some were squared off, others were rounded and I was bleeding from her violent cuticle clipping. I asked if we could stop and get my money back before she went any further. She refused, insisting that because she filed and clipped that I needed to stay. During this interaction, nail lady #2 came over to see what was going on with my dissatisfaction. She intervened and said, «I fix for you,» so I conceded.

Upon nail lady #2 painting one nail of the pale pink OPI polish I selected, she informed she could not paint with that color because it was too «creamy.» Huh? And why display a polish that your customers can’t use? So I said, I want a pale pink. She picked out a light pink Essie color that looked fine. Unfortunately even after 2 coats, the color she picked showed up clear, absolutely freaking clear. Clearer than Essie’s Mademoiselle. I was so frustrated and told her I wasn’t happy; it didn’t remotely resemble the original color I picked out and was most definitely NOT a pale pink.
The other 2 nails techs had customers and there was another waiting, which much explain why they didn’t even offer to repaint them. I asked and they said, «we busy.» So with no option to get them repainted, I asked for my $ 13 back. They vehemently refused. I tried to reason with both nail lady 1 and 2 and they ignored me. Didn’t even acknowledge that I was there talking to them asking for my money back. It was so awkward and insulting not to mention completely unprofessional. Please don’t support this business; they are a bunch of crooks trying to make a buck with no concern for their product or customers’ satisfaction. Oh one more thing – when I went to pay, I pulled out my credit card and a $ 20 bill that I needed change for in order to tip since it was all the cash I had. As she was about to run my credit card, she said something to the effect of, «you pay with that cash» and handed me back my credit card as she reached for the $ 20 bill. Excuse me what makes you think that is ok?