Value Vet

After dealing with unrelenting fleas on my poor dog, she broke out in hives. As soon as I walked in to my appointment I was greeted with a friendly hello and a smile. I was a little early but they were already ready for us! Everyone there was so incredibly nice and informative, answered all my questions, gave me their best recommendations and treated miss Abilene with all the gentle kindness in the world. After only two days on her meds she’s already feeling loads better! She can finally get some much needed peace. Thanks to everyone at Value Vet on Gallatin, you’re amazing.

I really used to like value vet. However, now I will never use them again. I have 5 dogs & a cat and they will not allow me to schedule 6 consecutive appointments to bring my animals all in at the same time, no matter how far out in advance I schedule them. They want to schedule 2 in the morning, take a three hour break and schedule 2 in the afternoon, take another hour and a half and then schedule the other 2. I would have to take off a whole entire day of work just to take them for their yearly exam. I guarantee that they will start losing customers due to this ridiculous policy!

I bought a puppy on a Saturday and to fulfill the breeder warranty, had to take him to the vet within 5 days of purchase. I chose this Value Vet because it is super close to my house and the good reviews online. We stopped in for our exam and found out he had 2 parasites and 1 type of worm– we also did a skin scraping to test for skin issues. I am so happy that I took him here– the girls and Dr. Harris got us the right meds to get him all fixed up! Every time I have called with questions, etc they are always so helpful and courteous. I never felt like I was being «upsold» and the office is very clean and smells sterile. I always felt like they were open books and their prices are posted online which is GREAT, everything is very up front. They are very caring with my little bit and handled him gently! Thanks to them, our pup is on his way to being healthy to start our life together– I am very grateful for them!

They offer low cost spay/​neuter services. This is 1 of 6 Middle Tennessee locations.

I brought a stray dog here once, after finding him in a parking lot. The vet techs were friendly and helped me do a thorough search for his owners. They searched online for any matches for missing dogs, scanned him for a microchip, and took my information just in case someone came looking for him. I paid for flea and heart worm meds, which were pretty cheap. I kept the dog for a week until I could re-​home him. Sweet guy– glad this office was so compassionate, even with a stray.

It’s pretty obvious that they care about their critters. It’s hard to comparison shop for vets, but they seem a little expensive. But our dogs are well taken care of there.

Our family vet is 40 miles away, and this location is 4 blocks from our home. So we thought we would give it a try. This was our second and last visit.
The first visit, we were raped on pricing for dog flea/​tick preventative, paying twice our regular cost. We were one dose short for the month and popped in to get the tube we needed from them, because everyone keeps claiming how inexpensive they are.
This visit was far more important, and the experience has left me infuriated! Last evening, it was apparent that our little guy had done something to one of his nails, but we weren’t sure what. There was no blood, but it was very tender, and he DID NOT want us to touch it. We thought it was something as simple a torn cuticle or something. Easy enough… Stop in at Value Vet to have them take a look and trim his nails. After all, our friends rave about how convenient they are.
WRONG!!! When my partner walked in with him, they refused to see him! «Appointments are required for surgeries» WHAT??? He has something wrong with his nail! «Sir, We do not do surgery without an appointment». So now a broken nail is a surgical procedure???
So after a 40 minute drive back to our family vet, clipping a split nail, and the equivalent of a doggy band-​aid, and 5 minutes later, we are on a 40 mile drive back to home.
I normally do not write reviews out of anger, but I have no choice on this one. I recommend finding a vet with whom to build a relationship, and leave Value Vet to the lesser informed. Convenient and Cheap have not proven to be the case for me!
If you are a regular customer of theirs, I am one person that you will never have to wait behind.

Was able to make an appointment the day I called. Took my dog in for anal gland expression and a nail trim. Was in and out of the clinic within ten minutes and the cost was only $ 30! Very happy!

I took my dog here for a rabies shot and another time for her flea and tick preventative. The people here are great. It was quick and easy both times. The prices are great. I plan on making this the primary place I go for my girl. I took her to another vet once because she had a cough (not kennel cough, she had been vaccinated) and it cost a little over $ 100 for some antibiotics and cough medicine. I will probably go to value vet next time to see if I can get a better price.

We have some very expensive kitties… let me tell you. Not even a few months after our little girl cat got an eye infection we found her brother with one helluva of a fever sitting in pain in his own urine in our spare bedroom. Koufax had been to the value vet on main street but they had no openings, so we were referred to this location. Although all of Koufaxs tests came back without anything serious, the vet determined that it was something to do with his liver based on his blood tests. Either way he was given antibiotics and told to sleep on an ice pack and injected with fluids.
Now that last part, injected with fluids is the only reason I’m knocking them off a star. I liked the vet that we dealt with at this location, but just like the other value vet location, there was no clear explanation of what they meant by ‘giving him fluids’. Apparently, they administer fluids to a cat by injecting it directly in to a layer of the skin so it creates a hump. LITERALLY Koufax was brought back out with a giant hump. It was shocking to say the least. Upon explanation after the near heart attack we had, they told us that cats absorb the fluids over time through their skin, so they don’t have to be hooked up to an IV. I wish they had given us some warning because it was scary.
Koufax is better now. In fact he’s actually grown since he’s completely healthy which makes me wonder how long he was actually fighting the infection. Anyway, when ever you’re at a vet I suggest asking, no demanding a lot of explanation.

I wouldn’t take my fur baby any where else!
Friendly staff. Smiling faces. Clean rooms. No pet odors. Reasonable prices. No unnecessary procedures.
Loved :)

I’ve only been a dog owner for a little over a month, so needless to say I have no idea what I’m doing. I just assumed going to the vet was not unlike going to the doctors office. I can’t say enough for the whole crew at the Gallatin road location. I have been twice so far and absolutely love it! They’re so great answering questions and making sure I leave with all the information I need. They really do a great job at making you feel like your puppy is in good hands!!!

Wonderful staff and Doctors! They took great care of my Brooklyn’s teeth and charged less than half price of other places I called. I will take all three of my «kids» there from now on!

I brought my dog here after she had trauma to her tail. The bone was exposed at the last 2 inches and brought her to my regular vet and they said the surgery would be close to $ 800… so I took her to value vet because the quoted me $ 300.
She had the surgery done and they took off the tail just above where the trauma happened and sent her home with antibiotics and pain meds…
She was pretty young so she was very lively so after the surgery she began to act normally… wagging tail and all… Her tail was about 9 – 11 inches and she kept wagging her tail and slamming it against the wall. My house looked like a murder scene.
I brought her back to the vet and they wrapped the tail and padded it and told me specifically to leave it on for 3 days.
She started acting a little weird but I just figured her tail was hurting…
So three days later I took the padding off and her tail was swollen and pussy and rotting. It was the most disgusting thing I’ve ever seen…
So I took her back to the vet.
And they acted like it was normal… had no urgency what-​so-​ever… then asked me why I didn’t request for them to just dock the tail just a couple inches from her butt because she’s obviously going to keep wagging her tail and blah blah blah… «Because this always happens… so. since it’s dead now … these last couple of inches we will have to do surgery again which will cost you another $ 300. and she needs it done now so the infection doesn’t spread to her blood… «
So they told me this happens often and why didn’t I! tell them what surgery to perform. How was I supposed to know?
My dog is acting less and less like herself and she needs the surgery, BADLY, So I had no choice…
They proceeded to ask me for the additional $ 300 ~ which I didn’t have. which is why I went to this place called value vet.
And the commotion began. They said it was my fault the 2^nd surgery was needed because I didn’t tell them what was the proper surgery to perform… I disagreed vehemently… They were ok with my dog suffering and slowly dying because of their lack of common sense.
So I had to break out the crazy… and words were said. and in the end they did the surgery for free the 2^nd time…
They called me the MINUTE they were done and handed me a still anesthetized 75lb dog … they did not help me get her in the car. and she was so passed out she was pooping on herself while I was trying to carry her to the car. It was a sad sight and they were totally rude and unapologetic. They had a problem with me by this time but Jesus… the dog was the one suffering.
I will NEVER EVER step foot in the establishment EVER again and it took threatening to find where they lived and kill their dog for them not to kill mine.

My poor little Ziggy got into a car wreck, the car almost won. He did not die, thank goodness, but he was pretty banged up and miserable. I took him to Value Vet post ER vet for two check ups, and they were great. The staff was good to him (that I could see), and they let you drop your pet off as early at 7 am and pick up by 5:40 pm, which is great for us working folk. The prices are very reasonable, and they seemed to care. The doctor spoke with me afterwards to explain his thoughts and was thorough. Ziggy will be coming here from now on!

So my roommate just got a brand new puppy. Her name is Bug, and today we took her to Value Vet to get her very first check-​up. The people at Value Vet were extremely sweet and good to Bug, and (as Value Vet’s name implies) it was really cheap.
We called at noon and they were able to get us an appointment for 2:30. Pretty good on such short notice. Also, while we were there, we saw a lady pop in without an appointment and they were still able to help her. What most impressed me about the folks at Value Vet is just how good they are with pets. It always makes me happy to see vets with a genuine love for the animals they treat.
Anyhow, the shots each only cost $ 15, and the deworming powder they sold my roommate for Bug’s food was just $ 10. They also gave us a detailed list of what shots and treatments Bug will need over the next few months. Now, neither my roommate nor I has ever had a pet on our own (only family pets growing up), so we’ve never had to cover costs, but Value Vet certainly seems reasonable. Besides, the folks there are so nice that I can’t imagine my roomie will ever want to take Bug anywhere else.