The Green Truck Moving and Storage Company

Here’s their slogan: «Moving is hard. Green Truck makes it harder! «
I’ll give you a breakdown of their rate structure:
They charge $ 115 per hour for a two man crew with a two and a half hour minimum. You’re thinking, «The last time I moved this one bedroom apartment worth of stuff it was just me a friend and it didn’t take two hours. Surely professionals will take less time than that!» You will be wrong.
At the $ 115 an hour rate, you want these guys to hustle. They will not. Anything that is not in a box will be meticulously wrapped in a moving blanket and covered in tape. I mean, EVERYTHING will be individually wrapped. Not just fragile items. They would wrap your Brita pitcher. This is their prime means of riding the clock and screwing you out of your money. Remember: they don’t have a sense of urgency. They’re just two dudes riding the clock. The less of a hurry they’re in, the more money they make.
So a job that should be knocked out in two and a half hours will take four and a half. That’s $ 517.50 as a base rate.
Then comes their «transportation fee». This fee is not for transporting your things to your new place. This is a fee for driving from their office downtown to your house, and then back when they’re done. It works out to about $ 160 an hour (they charged me $ 86 for what was at most 30 minutes of drive time). They want $ 160 an hour to drive and empty truck to and from work.
They also tack on 10% for fuel charges. At my day job I dispatch trucks, and adding on a fuel surcharge is common. But the way Green does it is not honest, nor is it the industry standard in trucking. Honest trucking companies charge a fuel surcharge based on the distance traveled. For instance, Nashville to Smyrna should be about ten dollars. But Green charges you fuel based on the total move time, not the total travel time. They charge for «fuel» when they’re not driving the truck. I paid $ 51.75 in fuel for ten minutes of drive time.
So to move a one bedroom apartment with no stairs, they will charge you about $ 665.

The guys from Green Truck Moving Company made loading my shipping containers worry-​free. Kimbro arranged my boxes and furniture in a way that required minimal tie-​downs, and he truly maximized use of the space. Even better, they had my job done in exactly one hour. I am impressed with their work, and appreciate their expertise and positive attitude. I highly recommend Green Truck Moving Company.

Called The Green Truck to unload the stuff from a POD back into our house. Chose them based on the great reviews on this site after an awful experience loading the POD from a company in Hermitage that I call Apocalypse Movers. Barry Parham and Robert Keeble were excellent, professional, friendly and fast. I can’t recommend this company and these employees highly enough. Great experience.

Had the movers pack a portion of my items and move all of my belongings to my new home in January 2016. They arrived on time, was very courteous and professional. I would highly recommend them. I like that the company plants a tree for each move. I am an Eco-​friendly person so the motto of the company is what led me to hire them. If I move again, The Green Truck Moving Company will have my business.

The guys that did the moving were great! The were very friendly, efficient and careful. I had one difficult piece that they had to work extra hard to get out and could have caused a lot of damage to both the furniture and the walls but they took very good care of both. My issue was with undisclosed charges. When I called for the quote the woman that I spoke to was very friendly but seemed to be trying to skirt around full disclosure. The first time I asked about weather or not the drive time between locations would be charged at the hourly rate she said «I’m going to take care of that for you» a few minutes later she mentioned a transportation fee which was to cover the drive time. I asked for clarification and was told the fee was to cover the guys driving from their shop to my location then back to the shop after the move was complete and the hourly rate would start when they arrived and stop when they finished, including the drive time (I guess her including it in the hourly and not adding to the transportation fee was her way of taking care of it). The whole break down of the quote was so confusing, I had to clarify things several times. By the end of the call I finally felt like I had a full break down of ALL charges. When the movers showed up we reviewed the charges again prior to starting the move and up pops a fuel charge that was never mentioned. I called the office and spoke to the woman that gave me the quote to question the charge and why the «transportation fee» didn’t cover the fuel. She insisted she told me about the fuel charge. I know for a fact she did not and that was verified by my girlfriend who was sitting beside me when I received the quote and heard me verify all charges numerous times. They refused to waive the undisclosed charge and also refused to refund my deposit if I cancelled the move. I would not have had a problem at all with the fee if it had been disclosed in the quote although I definitely would have questioned why the «transportation fee» didn’t cover the fuel. This is probably why it wasn’t disclosed because even when I called the day of the move she couldn’t reasonably explain it. I’m sicked by the lack of honesty from most companies these days and, because this company proved to fall into that, I would not recommend them to anyone and will never use them again. It’s really too bad that two very good employees run the risk of being impacted by working for a dishonest company.

This is by far the BEST moving company here in Nashville — without a doubt my FAVORITE that we have ever used! We have moved several times over the last few years and have used several different well-​known companies. This past weekend we moved into our first home and at the request of a friend decided to go with Green Truck Moving Company. i had always been curious about them, but had not really heard many reviews, and while this is not often a deterrent for me, when it comes to moving, its stressful enough as it is so I admit that I do typically opt for those companies that I have heard more about. Well, after this move, I plan to make sure everyone I know hears about Green Truck Moving Co. and how GREAT they were to us.
They were fantastic, pleasant, and incredibly helpful to work with throughout every single step of the process. Starting with Crystal Pullen, who I spoke with each time I called to first get a quote, then to confirm that they were who we wanted to work with. She must have spent 45 minutes on the phone with me when I first called to get an estimate, and she remained patient, helpful, professional, but also just a lot of fun the whole time as she talked me through their policies and cost structures and then listened to me think out loud as I tried to remember what all we had and what all we actually needed them to move versus what we would move ourselves. She did not get pushy or impatient at any point and even helped me out when I couldn’t figure out how to best «name» or describe some of the things on our list. Plus she did all that knowing that I was still planning on calling other companies to get their quotes as well! I know «that’s her job», but that was a significant investment of time and energy on her part for a not-​sure thing, plus when I spoke to people at the other companies I ended up calling, not one of them was even half as helpful or pleasant to speak with, and I spent a fraction of the time on the phone with them.
Then, when it came to our moving day, we actually got a notification call 24hrs before our scheduled move (which I can tell you, is not always as sure a thing as some companies will tell you). Plus, on the morning of the move, the guys that we going to actually move us called (like Crystal said they would) 30min before getting to our house! Again, I know all this is pretty standard policy stuff, but again, on more than one occasion, especially regarding the 30-​min «heads-​up» call, if this comes at all it is often when they are turning on to your street. Now, I am admittedly an overly anxious mover, so this «heads-​up» window is EXTREMELY helpful and appreciated!
The company sent three men (Barry, Joseph Russell, and William Davis) to take care of our move and I cant stress enough AWESOME these guys were! All three of them worked incredibly hard and efficiently. The apartment we were moving out of was a small second story attic apt and the only access in/​out was an outside staircase with like 20 stairs and only a small patio at the top to turn around once you came out of the house — not ideal. But these guys weren’t phased. They were all very polite, 100% respectful of our things and our home, and much like Crystal, they were each really pleasant to work and interact with. Another thing that they did, which I was seriously impressed by and grateful for was that anytime there was something that they weren’t sure about OR that they felt WE might be confused or concerned about, they ALWAYS took a second to check with us to ask or to let us know what they were doing or planning to do to make sure we were okay with it. They didn’t do anything as far as wrapping or moving things without making sure we were 100% comfortable with how they were doing things and how our things were being handled (which I can honestly say that I have NEVER experienced, certainly not to that extent, from any other movers). They also constantly made sure that they were being respectful of our time and we never felt at any point like any one of the guys was not putting in 100%. In the end, they finished under the estimated time! They took great care of our things-​nothing was scuffed, scratched, or dinged. They didn’t damage any walls or door jams and they made sure to be extra careful on the wood floors at our new house. Barry, Joseph, and William ALL did an EXCELLENT job! I hope they get the credit and recognition they absolutely deserve!
The Green Truck Moving Co. did an excellent job and the help we received from Crystal and all the hard work that Barry, Joseph, and William put in was worth taking a minute to mention and share. We hope not to move again any time soon, BUT if we do, we will absolutely go with Green Truck Moving Co. again, without a second thought! I also 100% intend to recommend Green Truck Movers to anyone we know or hear about who is moving and share our about our experience with them! Thanks again!

Guys were great. Fast and professional. And great attitudes. I would recommend to anyone.

I have moved with different movers in the area and thought they were great. However, these guys were absolutely amazing and flew through moving while still being careful with our items. We are so happy we changed moving companies and I highly recommend using this company for all your moves!!!

First off– I was not paid, offered a discount, asked to post, or anything else. Nor am I a customer. However when I need a mover, I know who to call.
Clint, the owner and graduate of TSU, came to talk to our business strategy 4500 class at TSU. He answered questions, shared his strategy, the successful components, mistakes, things he would have done differently, etc. No sales pitching. Very interesting story and good information for entrepreneurs ready to graduate.
Clint has a genuine passion for what he does, cares about the customer, and the environment. Rare these days. He came to help our class, he even goes to elementary schools to talk to the kids about the environment and brings them seedlings to plant in the schoolyard.
He doesn’t use the «Green» to just throw around for $$ purposes, he actually cares and you can tell.
Very smart guy with a successful business model.

I will absolutely refer every single person I know to this company! They are so fast and efficient, I can’t even understand how they moved us so quickly!!!
Not only was their team of movers fast, they also had AMAZING attitudes the entire time! They wrapped up our furniture and blanketed door ways to keep from getting damaged. Such great guys!!!
The customer service is also amazing over the phone!!! Crystal is the best, and I’m sure the rest of the in office team must be as well!!! YAYYYYYYY!!! They even called us during the move to check in and see how everything was going!
Love this company!!! YAYAYAYAYAYYAYYY!!!

I can’t say enough about this moving company! They guys were the best! They worked incredibly hard packing up our entire house (smiles on their faces the entire time and incredibly friendly/​generous to our family). They even beat us to our new house and were waiting for us when we arrived. I would highly recommend this company to anyone. Not only are they amazing, hard-​working packers/​movers, but they’re also great, respectful individuals. They definitely blessed our family beyond what we expected! Terrance, Lavelle, Ladarius, and Chase were the best crew! And Terrance even went above and beyond and offered to put together our bed once everything was moved in. Outstanding! Thanks again, Green Truck!

I emailed Sunday about the possibility of a move on Tuesday. Figured it was a long shot but emailed anyways. Got a call back bright and early Monday morning. Had a truck and three amazing guys at my doorstep at 8am Tuesday.
Theses guys did an incredible job. They were professional, courteous, and incredibly joyful all day. My family of 5 has a lot of HEAVY stuff. They moved everything with efficiency and we will absolutely use Green Truck movers again.
Oh. And I don’t leave Unilocal reviews. So this should tell you something.

Unbelievable experience with Green Truck Movers. Professional, friendly, and excellent. Our crew (Marlos, Jermaine, and Christopher Hockett) were amazing. These guys went above and beyond for us. From the moment they arrived till they placed the last item it was as good as an experience as you could ever imagine. So thankful we went with Green Truck on our first big move. If you’re looking for movers these are definitely the guys you want — And make sure you ask for Marlos, Jermaine, and Christopher.

This was my first time ever hiring movers and I did a lot of research to find the best one. I am SO happy I went with Green Truck Movers. Everyone from the customer service staff to the movers were 100% professional and polite. I had never used movers before and didn’t know a thing about what to expect but they all helped me out so much.
The move only took a little over 2 hours. They were extremely fast and careful with all my stuff. Plus they kept me and my mom entertained with their jokes. These guys were the best. I can’t sing their praises enough.
When I was researching other moving companies in Nashville, some quoted me at $ 1000+ for a one bedroom move in the city. Outrageous! Green Truck was more than half that price.
I highly recommend these guys to anyone who needs anything moved! I will definitely be using them for my next move.

Great price for EXCELLENT service! They were very informative and professional gentlemen. I had the «A» team! Starr was very accommodating as our closing date kept changing and we had to make additional changes. Thanks, Green Truck Movers!

There are many options to pick a moving company, but the one reason to choose The Green Truck is: honesty.
These guys have cemented my thoughts on the best moving company in the city. I have used them twice, and both times they went beyond their call of duty to deliver what was expected of them.
In the most recent move, I was concerned about the mugginess and the high temperatures. In spite of that, the movers showed well ahead of time, walked me through the move process, secured the door jamb, and started the move. It was a tough move going up and down 3 flights of stairs, but they proceeded to do it in a clockwork fashion and completed the move in about 2 hours.
When I reached my destination, and waited for a while, I was concerned. I thought they guys were lost. It turned out that they had stopped to get some Gatorade, and they told me that they had stopped the clock. They then arrived and unloaded. In the process of settling the bills, neither I nor the movers remembered to tell the cashier that the clock had been stopped.
When they called me a few days later for a survey and I told them this, they promptly acted on it, and refunded me the time they spent outside the clock. This is what I appreciate in a business.
I highly recommend these guys for your moves. They do it without a hitch.

I give a green thumbs up to this company. This was the easiest most efficient move with the best customer service. SHOUT OUT TO Ronnell and Twan. They were so careful with wrapping and moving all our boxes and furniture. They were professional and hard workers. I loved that they called to confirm the day before and the morning when they were on their way. Half way through the day I got another call to make sure I was happy with the service. Thank you for being in Nashville and hiring great employees.

You should not trust these reviews because the company offers incentives to people who write reviews.
I wanted to update my review because of the owner’s comment. I don’t believe there was any confusion on my part.
This is what happened:
1. After I used this company, they called and asked me how I liked their service.
2. Only after I said «great», they said they would give me a 5% discount on my next move if I wrote a review about them on Unilocal or Google Reviews.
3. They then sent me an email which said «FOR SHARING, we will offer you 5% off your next move» (emphasis mine). The subject line of the email was «How to share a review?» (poor grammar theirs).
If this company offers a 5% discount to all repeat customers (like they owner claims in his comment), they never said that to me. I feel the owner is backtracking to try to obscure the information I provided in my review.
Simply put: you cannot trust this company’s Unilocal reviews.

I had an awesome experience with The Green Truck Moving Company (TGTMC)! I had some heavy lounge furniture for my upcoming wedding that needed to be moved from a business to a storage unit. Prior to this, I’ve always moved myself along with the help of my father and brother but I wanted to give them a break and thought, «why not.»
Setting up the move couldn’t have been easier. I was asked a few questions and received confirmation to my email within minutes. The morning of the move, I received a call that they were in route to the pick up location and, although they beat me there, the movers greeted me with a smile and walked me through the move. AG and Ethan were both very personable, professional, and efficient. Watching them made me realize the true value in hiring professionals.
Upon arriving at the storage unit, I wasn’t sure how everything was going to fit in there. I was prepared to head to the dumpster with some of my wedding furniture! Ethan took a look inside and assured me that it would be fine. About 20 minutes later, they told me that everything was in! I was amazed… and relieved!
AG and I completed my paperwork and Star took my payment over the phone which was a super easy process as well. I was able to add the much deserved tip right to my card payment. It was a cold, rainy, EARLY morning so I got the guys coffee as an additional thank you.
I would definitely use TGTMC again. My father and brother can rest easy now knowing that the job will be taken care of.
Highlights: Ease of scheduling, personable movers, ease of payment, efficiency.

These guys killed it. From start to finish, Green Truck took care of our move. And remarkably, our bill was like $ 500 less than the quoted price range. I was shocked.
First off, the guy we were in touch with pre-​move was very available. We had problems with the apartment we were moving into — lots of rules, regulations and other asinine issues. Our contact with Green Truck was constantly in touch with us to help handle small tweaks to the move plan. This was invaluable to my girlfriends peace of mind.
As for the move, these guys were total pros. They picked up on wednesday and dropped off in Friday. Aigee was one of our mover’s names. He was awesome. Polite, capable and efficient. Very pleasant crew.
The only hiccup came on move-​in day. Movers were 1 hour late. But given the fact we were moving into a very urban area in DC, I wasn’t surprised. Nor did I care. They moved us from Nashville to DC and were only off by 1 hour.
And as mentioned, we came in under budget! I found Green Truck totally reliable and efficient. Use them and you’ll be fine.