Regal Cinemas Green Hills 16

This theatre is pretty good, but mostly due to its selections of films and not nesoacarrilly its projection, sound or comfy seats. While the theatre is adequate, its no where near as good as the Belcourt, or Opry Mills but at least they have some decent sized screens and ok staff. My biggest problem with them mainly relies on the projection seemingly always slightly out of focus, when it should be razor sharp. Also when it comes to sound, the rear speaker activity is almost non-​existant making me wonder, why? I still would recommend the place, but its not the best, nor is it the worst.

Earlier this evening, I witnessed some pretty poor customer service at Regal Green Hills 16​. Please keep in mind that I am merely an observer, but I was right next to the action.
I was waiting to receive my concessions when a woman walked up and very politely asked a manager (not floor staff, not even a shift leader, a manager in a shirt and tie) for a refill on her popcorn, claiming that the popcorn she had received was stale.
Having worked at a movie theatre (this exact movie theater, in fact), I can attest that this actually does happen from time to time. It’s not super common, but sometimes, especially right as a rush is happening and the supply is getting depleted, it does happen. No harm no foul. Easy fix. Just dump the popcorn in a trashcan and refill. Takes maybe 2 seconds.
This manager looked at her point blank and said, «We actually just made a fresh batch, so there is no way that the popcorn you have is stale.» This quote is verbatim. Ver-​bat-​im. I’d love to say that the words seem a bit more brusque than they actually were in person because they’re in text form here, but he was outright rude. He essentially accused her of lying and refused to do something incredibly simple out of what I can only assume was laziness or a desire to be a contrarian. Or perhaps he was stressed that there were more than 3 people in the lines.
Additional information: she had a large popcorn tub, meaning that refills would have been free for her.
All of that being said, I cannot understand why dumping the popcorn and refilling (again, actions that wouldn’t have taken more than a minute of this person’s time) was so far from the realm of possibility.
Either this manager needs to be retrained on how customer service works, or he needs to find a different career path. This didn’t happen to me specifically, but I’ll definitely think twice before going to the Green Hills Regal again.

Too many worn out seats with uncomfortable metal/​springs etc.
I’m hoping for Improved seats Soon!
Convenient location but I’ll drive elsewhere to get comfy seat!

Regal Green Hills is a pretty good theater. The parking garage makes getting a spot pretty easy.
We prefer to buy tickets ahead of time if at all possible, because they usually have one, two at most, ticket windows open at once. That’s a little frustrating because it can get backed up. Don’t be running late to a popular movie; you may get stuck waiting in line for tickets!
The concession stand is just your normal average situation. They don’t clearly mark the alcohol only line, so I’ve seen several people wait in normal lines only to be told to go down to the end instead.
I waited for food down there, and felt the timeline to get the food was SO slow (It was only nachos!), and there was very little communication of where to stand or what to expect for where to get your food.
The theaters seem a standard level of clean, and I do appreciate that they have 16 different theaters because there is always a nice rotation of movies available to see.
This is one of our go to theaters, and a place I’ll definitely be returning to.

I’m obsessed with my Regal Crown Club and will do just about anything for a free popcorn, so this is one of my go-​to chain theaters. Once you brave the Green Hills traffic, you’ve got to slay the parking beast: always go for the garage. I believe the box office lobby is located just off the 3^rd level of the parking lot.
Theaters are down stairs and the escalators are often out of order but you should walk anyways.
The staff is usually super friendly and helpful. One even worked some magic to get me into the same «sold-​out» showing as my friends who pre-​purchased their tickets.

When we are near the West End area shopping, this is typically our theatre of choice. It’s a bit older, with a unique double story layout. You essentially have to go underground via escalator to get to the screens. There are a lot of surrounding restaurants to choose from in the same plaza, which is nice. They host the Nashville film festival at this location and often play independent films — not as many as the Belcourt, but still quite a few.
The theatre is usually very clean and the concessions lines are not too bad. (They serve local brews as well which is a plus!) My only word of caution is parking. If you don’t get there early enough on blockbuster weekend nights, it can be pretty difficult to find a space in the main lot. This may force you to park in the mall’s parking garage, and give you a bit of a walk.

This movie theater is small but the screens are HUGE and the seats are comfortable!
I like all Regal Cinemas although their prices are just ridiculous when it comes to food. That’s for all movie theaters though. They have really small bathrooms upstairs and it’s really outdated.
Parking is pretty hard to find in this area since it’s right next to the mall. You just have to be patient and get there early.
We came here yesterday for a screening and they had everybody line up downstairs then when it was about to start, they moved everybody upstairs. Some people got mad because people jumped into the line. They didn’t do a good job managing that.
Overall, I would come back again since the screens are huge and they’re curved! which makes it look even bigger!

Huge Movie Theater. .not only do they have a upstairs but a massive downstairs, they serve BEER unheard of in movie theaters, I was very pleased with the selection of movies and looks like some Great new ones are coming out in the future. Kinda reminds me of a big Square Building They are Hiring I’m sure the pay isn’t great but just in time for kids for the summer

This is my favorite movie theater of ALL TIME… and so close to 5^th star.
Regardless of how big the blockbuster is (and I just saw American sniper), there is ALWAYS an available ticket at the Green Hills and ALWAYS a decent seat… at least in the day you want to go. The bathroom lines are never too bad either.
This is also one of the few movie theaters I have ever been to that actually has quality popcorn and snacks (and doesn’t taste like cheap movie theater food).
The seats are always clean and doesn’t smell strange, and the pricing is pretty good for a prestige mall theater.
I also like how if you get a Regal Card… you are bound to get free something (ticket or pop corn) if you go with group.

After reading some reviews on Unilocal,I see we have been doing this Regal Green Hills thing all wrong. We are Nashville noobs so we have been coming in through the mall side and parking the the mall parking lot. Thanks to Unilocal,I have learned the error of our ways. And yes, we have a HIKE to get to the theater from mall parking, and the traffic and finding a spot is always terrible.
I don’t know why we choose to do it to ourselves, but we go during peak times e.g. Saturday at 7pm. We generally end up waiting in line for at least 20 minutes. The last movie we attempted to see here was Imitation Game. We stood in line for 20 minutes to see Imitation Game only to learn that it sold out. Another important lesson: order your tickets online in advance, especially if you anticipate large crowds.
So in summary: do not enter through the mall side, do not park in the mall parking lot, and order your tickets in online in advance for an optimal experience.
As far as the theater itself, it is your typical run-​of-​the-​mill theater. I have never noticed it being excessively dirty or smelly as described in other reviews. Staff has always been courteous and they tend to play movies that aren’t playing elsewhere. This is the theater we frequent most.
PS. We went back on Sunday with tickets bought online and had no trouble seeing Imitation Game (great movie).

Regal Green Hills 16 is the way to go if you are seeking out a major blockbuster film, or a somewhat larger independent film (not quite Belcourt independent but maybe one of the more widely circulated indie flicks that your Thoroughbred 20 in Cool Springs or 100 Oaks 27 plex are not going to pick up and show). It’s spacious, always well-​maintained, and the stadium seating and sound is quite dynamic.
I avoid the always bustling The Mall of Green Hills exterior parking lot and park in the connected covered parking garage instead and have never had an issue with finding a spot.
Positive side: The Green Hills theater now has BEER. They have the cheap stuff and they have the local brewskis like Yazoo and Jackalope. Yes, I will take a local brew to help me deal with the price of the ticket and the swarm of tweens and teens wandering the halls in their cliques of social mystique.
The only downfall which is the downfall of all theaters these days: cost. $ 11.75 for an adult at matinée is cray-​cray.

Its a movie theater not much to say. The chairs are bit uncomfortable but it does do the job. I like how it two floors.

The smell was an overwhelming mix of dirty feet and old popcorn. The seats are old and are uncomfortable. The staff was fine.

We had a really good evening at the mall and we went to the Regal Theater. Noël and I hurried here after I got off at work to watch the movie «No Good Deed» Which is such a great movie.
The theater was so nice!
We had never been to this theater before and on a Monday evening at 5:15…it was definitely NOT BUSY. so this is the time to go to avoid the crowds.
I had a free ticket earned by the Reward program.
so I only had to buy one ticket for Noël… cost $ 11
then we ordered the combo number 2, with one large popcorn and 2 medium drinks, we upsized the drinks to large for .50 cents each (great selling little lady)
then the candy was $ 2 (Monday night special)…so another $ 22.25
She also got a free poster of the movie.
The evening together on our Mother Daughter! PRICELESS !!!
The theater was very nice and very clean!
The staff very nice!!!
I will definitely go back here again!

Extremely friendly staff and a well designed theatre with a good location. Definitely a little run down and not as clean as it could be, but I’ve always had a pleasant experience.

This is my favorite theater in Nashville. Yes, the individual theaters inside are a bit «cozy» relative to some others here in town, but the sound is usually better as a result as is a more «intimate» feel. The place is always super clean and service is genuinely friendly. Another reason this is my fave, is I because I sat next to Nicole Kidman and Keith Urban when the first Ironman first came out. How cool is that?!

It’s noon on a Saturday morning. You have settled all 12 of your children into their seats with snacks and sips. The animated flick you just shelled out massive bucks for has begun. Throughout the first five minutes of the film your attention keeps getting drawn to a munching, chuckling noise. At first you think, there must be a squirrel problem in this theater. Then, as time continues to pass, the chuckling noise turns into a cackle so loud, so obnoxious that you have to turn around. And then you see …
Me. Bucket of popcorn in lap, massive Mr. Pibb in hand, laughing maniacally to whatever brilliant Pixar joke that just resonated from the speakers. DO NOT BE ALARMED. I’m a permanent fixture at this theater, much like the «Bang» twins downtown. Just accept that I am a S/​W/​F with a ridiculous obsession for animated flicks and a healthy appreciation for the cleanliness, friendliness and proximity of the Green Hills theater to my natural habitat.

There are really only two places I go to see movies in this town.
The first is the Belcourt, (
) which is just unique and irreplaceable; the perfect place to watch indie films or a Kurosawa retrospective. But not the place you want to go to see the latest installment of «Thundergun Express».
The second place is the Regal Cinema in Green Hills (definitely where Thundergun Express sequels will be be showing.
I don’t ask for much from a theater. It should be clean, the climate should be acceptable, and they should have good eats. This theater checks off all three points. And now they have BEER. Yeah, they have cheap stuff, but they also have good stuff too, like Yazoo, etc. AND IT IS CHEAPER THAN SODAS! I got a beer for $ 5 and a medium soda was $ 5.50. Yes, it is 12 oz of beer vs a 44 oz. soda, but hey, until they start offering a 44 oz beer, I’ll take it. Really makes kids movies much more tolerable.
Another great thing about this location is that it is surrounded by great restaurants, so this place is prime for a before or after movie bite to eat and you can have a full date night walking all the way. Unless you go into the Green Hills Mall parking lot, where a teenage douchebag or trophy wife in a Bentley or Maserati might take you out.
Two more notes:
1. The best place to park is the parking garage adjacent to the theater. I sneak in from the West and you never even have to deal with Green Hill bullshit traffic.
2. Once during the summer I saw a family of mice run across the aisle a couple of rows down, and it wasn’t Mickey. All movie theaters as a rule have a problem with mice (think about it, it is a perfect environment), but I would have expected the blue-​bloods of Belle Meade to have driven all mice out within a 10 mile radius.

Regal Green Hills 16 is located next to Green Hills mall and surrounded by many good restaurants. I found this very convenient because I could walk to the mall or grab a drink at the nearby bar while waiting for showtime or after the movie. The staff are always helpful and friendly. The place is well-​kept and clean. There is a parking garage behind the theater, which is extremely helpful during rainy days (4^th floor is the theater).
The rooms here are smaller compared to other theaters I went to, so if you come on a Friday or Saturday night, it’s almost impossible to find seats next to each other (even for two).
If I have to choose between this one and the one in 100 Oaks, I’d definitely choose this. This place makes me feel «safer» for reason and parking has never been a problem.
Don’t forget to use your Regal Reward card!
2013/#65

Regal Green Hills is my preferred theater in Nashville outside of the Belcourt.
They stay on top of the new releases and what I think really stands out about them is their variety. For a larger chain theater, I think it’s pretty amazing to show documentaries, operas, and smaller budget movies. Pretty cool guys. I appreciate it!
My one complaint is that the lines can be significantly long for purchasing tickets and the concessions area. On my last visit we were running late and hungry, and after waiting in line for 5 minutes plus and not moving, we bolted to our theater and made it just in time before the movie started. You just lost $ 50 Regal! (The prices are outrageous for snacks!)
Also, if you are unfortunate enough to be on the bottom floor and in the back of the theater, getting to your movie while in a rush can be quite a task.
Overall, not bad Regal Green Hills!

it’s ok. Good sound.
I’m not a big fan that the 2 main theatres are on the main level so there is no where to queue and wait in line for big première movies. They have to loop the line around the lobby and squish together.
Also, I’ve never seen the downstairs concession stands open. Given 14 of the theatres/​screens are downstairs, it’d be nice if that was open for convenience for refills during the movie.
Parking — on the 4^th floor of the parking structure leads right up to the door.