This RadioShack has been hit or miss for me. I went several times in one week and have very different experiences each time. The first the salesman was very pushy and aggressive trying to get me to buy additional products, specifically a new phone. The next the gentleman was very uninformed and didn’t give me all the information when I purchased my tape recorded. The last time the attendee knew what he was talking about, fixed the problems caused by the previous salespeople and got me all the equipment and info I needed. They were all helpful, just quirky.