Pour House

The burgers are good, if you ever get them! We had a party of 4, ordered within 10 minutes of being seated, waited over 1 hour and still NO FOOD. If you have ALL night to hang out at a restaurant, this is a decent place to go. Just be prepared to wait over a hour for your meal… and this is not the first time I’ve received bad service from Pour House.

The service has gotten to be terrible.
Went there with a group of 4 tonight and after an hour our food still wasn’t out.
The waitress told us there was a big group ahead of us and our ticket was pushed back for some reason.
We eventually had to leave because we were going to miss our concert. This slowness has happened the last 3 times I’ve been there.
Just go somewhere else.

great service, great food. I’m not a man of many words. I’ll keep it brief. The time before last I went I bought the Southwestern Salad. The most recent time I ordered a few appetizers of potato skins. I’ve been here several times. The food and service is always great. This is just my first time taking time to review them.

I’ve been here twice — once for a private event, once for dinner with a group of friends. The private event was fine (though the bartenders were slow and a bit stingy with the liquor). The dinner, however, was not so great. Food was fine — nothing special, but not bad. The service, however, was awful. Super slow. Also, someone at the table spilled a beer on me — the waitress saw (she laughed) and didn’t even offer extra napkins to clean it up. I had to get up and ask the hostess. At least she was there, though. Most of the night, we couldn’t find our server and had to keep asking others to go in back and get her. We may have been her only table, but still…
Not hurrying back anytime soon.

Reserved the upstairs for our party of 50, and all went smoothly! Bartenders were great and allowed us to play our own music upstairs. The birthday girl was satisfied with everything. Food was good too!

Run-​of-​the-​mill brunch spot. We got there early when there was no wait. The staff was nice but looked like they had there hands full. Food was non-​memorable but not horrible. Parking was easy. Overall, a very blasé experience.

I went to grab drinks with some friends and we had the sweetest server, Rikki:) she was super helpful and fun to talk to! Thanks Rikki, see you soon!

I wish there was a way to review the bar and the restaurant separately. The restaurant was terrible, the hostess was rude and a server never came to our table (we waited 15min). We moved to the bar because of the non existent service and it was phenomenal. Our bartender was super nice and didn’t charge us for any of our drinks because of the bad experience we had at the table. The potato skins are very good also. The bar and the bartender were 5 stars, the restaurant was 0.

I can’t say enough about the Pour House’s staff. I was helping with a private party there this evening and they were absolutely the best… They have valet, first of all… Secondly, I was carrying a really big cake and two people offered to help me carry it before I even reached the stairs. Not only were the bar staff attentive and helpful, they bent over backwards to make sure we had what we needed and that we were comfortable. One young lady was even pregnant and she was kicking butt! I would most certainly suggest this joint to anyone looking to have a get-​together. Fabulous, fabulous, fabulous. Could not be more impressed!

Absolute disaster. We sat at the bar and the bartender refused to take our drink orders until we ordered food. We were given to understand the kitchen was about to close (at 9:00 on the Sunday of a holiday weekend?) but not taking drink orders while we briefly reviewed the menu? That’s just bad service.
Bartender wanted to serve me a cider he’d «just poured five minutes ago» that he took out of the fridge below the tap system rather than pour me a fresh drink. He was furious when my husband requested said fresh cider, as if it were somehow my fault that the person who had ordered the stale drink left.
We couldn’t understand half of what he mumbled even as he flitted around behind the bar and through the restaurant with more nervous energy than I’ve ever seen outside of a person on drugs. When my husband and I wanted to cancel our food after realizing the bartender was quite likely on drugs, we got a lot of attitude. Rather than give us our bill, he called out the amount and was offended when we requested a print out.
After running our card (which he snatched from my husband’s hand quite violently) but before we could give him our signed copy, he screamed at my husband to «get the hell out» for daring to speak to another customer who had asked for the manager as her party of eight was being mistreated by their server. (The manager was no where to be found by the way, how convenient.) The bartender was so peeved, he finalized our bill and slammed it on the bar without ever viewing the signed copy and before inputting the tip amount. Apparently our (gratuity) money was no good to him.
What an absolute joke of a restaurant. I understand they’re a chain. Hopefully someone from corporate will see this review and take action before a customer gets drugged or hurt.

This place is great for large groups. We had a bachelor party of at least 20 and the service did not disappoint. We only had one waitress taking orders, but 2 or 3 others bringing food and drinks to the table on a regular basis.
The tap list was pretty good. Coming from Colorado, I know very few places will be able to beat the local tap selections. As I said before, the drinks were delivered amazingly fast for the size of our group. I was one of the last to order my beer and only had to wait about 5 minutes. A few people in the group ordered the whiskey flight. I was a little jealous I did not order one to start, so I kept with my beer.
The menu is heavily dominated with burgers, so this is naturally what I ordered. It was delicious since I had been craving a burger for a few weeks now. I ordered the Cuban Burger and it did not disappoint. It is usually interesting to see a traditional ethnic sandwich turned into a burger, but Pour House did not let me down!
I thoroughly enjoyed my meal and would visit another Pour House wherever my travels take me next!

Was hoping for a great seasoned burger but it lacked in taste. They do cook it to order which is great and the onion rings were outstanding along with the Service. Valet parking is really nice since parking is limited in the area. Over all a decent meal but I’m still looking for that perfect burger.

I always doubted the reviews that talk about Pour House as havi ng an awesome location. Corner of a 4 way red light surrounded by restaurants in a huddle then kind of… blah and interstates, was not convinced.
I ascended the steps to the giant upstairs porch with fans blowing, a lovely breeze, mister going and covered indoor-​covered outdoor options, a huge bar, and pull down awnings for cold or rain. The breeze blew in, the city skyline sprawled in front of me and I didn’t even remember the interstate was hiding behind the building.
Check, I do agree the location is spectacular… except stupid parking. It’s not really a busy area, it’s just that there are limited streets to actually choose from parking on.
I snagged a bit of mint from one of the plants and pulled up a happy hour menu while waiting for my friends to arrive. We tossed a table around a bit to coordinate breeze to fan ratio perfection in the humid hot day, the bartender swept around and he was very kind — got us menus, waters, beer for me.
Service was greatt, loved the. I’m pay and the easy feeling that we could hang out for hours. What got me down was the food. I wanted slider veg option but had to go for full burger portabello… which really didn’t take up more than half the bun and I got a wimpy little slice of gouda on top. So it was a nice slider portion for full price. They aren’t totally generous with sweet potato fries.
I had just spent an hour and a half between cycling and running so I was ready to get big pile of fries on. Weak. That said, the food was pretty awesome. Bun was just a buttered bun, ingredients were simple but the fries were crispy and I loved the ketchup. Their truffle aioli though is ameteuer overly truffle oiled down and cloggy super greasy, did not like.
Overall I do like the location, but that stupid small portion grumped me out lots and it felt a bit bitty for the price. Yummy, when you keep it simple. Glad I got the sauces on the side or I would have felt like I was licking a hair band midway through their set.

Love the atmosphere and the HUGE outdoor seating area. The servers and staff have always been very friendly, and provided good service. As a self-​proclaimed beer snob, I’m quite happy with the available beer selection. They also make sure to have local beers on tap, which is always great.
I’ve had some good burgers there, the sweet potato fries are to die for, and the brunch menu is tasty as well. Definitely give the fried green tomatoes a go — you wont’ regret it!

3.5 stars
Plenty of seating, neat inside/​outside dining, airy, plenty of parking around the street and valet.
Our waitress was pretty good. When she realized we weren’t there to pass the evening away, she made herself visible and approachable.
Menu. lots of variety. We decided to go with a burger. Both of us chose a bacon cheeseburger with a side. Friend got fried mushrooms, I got green beans.
Friend got a bun on her burger, I did not.
Friend did not drink, I did.
All in all, friend got away with a very cheap meal of a burger and side for under $ 11.00.
I got away with a burger and two alcoholic drinks for less than $ 42.00.
Both of us love burgers and we pride ourselves on having gone around Nashville eating burgers often. This one would not be on the list.
Our six ounce burger was so lean, there was no juice on the plate. A dry beef patty.
As we have said so often… a little fat makes for a great tasting burger. This one had no flavor.
Would not repeat.
We were lucky, we had an attentive waitress.
Our glasses of water were kept filled.
The sides were ample — and plenty of variety.
It’s close to the gulch. close to downtown.
They will probably stay in business because of their location.
The food isn’t bad, but if you’re a burger lover… you will probably judge this place on the burger, alone.
1 star to the burger.

The bourbon selection was excellent for my husband, he found a few new ones he liked, and the server was well versed in the menu. I don’t drink bourbon, so I stuck with beer. Decent selection — nothing too extensive. We stopped by here after a quick tour at Yazoo and Jackalope with a couple of friends. Needless to say, we were a bit hungry and wanted something close by. Pour House is in a very convenient location, so many stores in that little area now.. . The restaurant area wasn’t that crowded, but by the time we left (around 8, it was packed.
I’ve been here 3 times, but this was the first time I ordered food. The service was pretty good, but I have to say the food was meh. We all had burgers (different ones). I had the Gouda burger and it was pretty good, but nothing fabulous. I also had the sweet potato fries and those were ok, i feel like it’s hard to screw those up. My friend had the farmhouse burger (or something like it) with the egg on top, and she really liked that. The appetizers we ordered were fried pickles and chips and queso.. . pretty good.. . but the fried pickles weren’t the best I’ve had.
The atmosphere is really cool and rustic, I really like that aspect. The drink menu is good, and happy hours are fun there. .. I just wasn’t that impressed with the food. Also looks like they have live music there, I would go back for that if it’s an artist I’m interested in.

Man, smh. This place is awesome! Beer on beer! Brunch was amazing, grits French toast, potato cakes, pulled pork n waffles, ham n cheese omelette– everything was delicious. And the service?! impeccable! thanks for a great Sunday Pour House!
PS holy shit! Live music– and it’s great too! I’m in love!

Never again. Just look at the pic. Over priced burnt food. Seems like they are more of a party spot then restaurant

Terrible food, worse service, kitchen takes over an hour to cook a burger. Manager didn’t want to hear about it and walks off while we’re still talking to her, saying she’ll just comp the meal.
DO NOT EAT HERE!

I really wanted to love this place. I like the size of the place & set up. The building has glass garage doors so during the warmer part of the year they can open them up so it’s like you’re dinning outside even when you’re inside. I’m a sucker for that.
We had a reservation at 7pm on a Saturday for a party of 5. We arrived and waited a few minutes and realized the group in front of us were given out table. We were sat at a booth that could fit 4 comfortably, & 5 was okay if the fifth person didn’t mind hanging off the edge. To the server’s defense, she did ask if we were okay sitting there & we said yes. We really didn’t want to wait any longer for a table.
This place as a huge bar & tons of televisions. It also has a large selection of bourbons & whiskeys. They actually have a walk-​in room that had all the bottles displayed, pretty neat.
Food — I ordered the mushroom Gouda burger & fries. I liked the taste of the burger, but for 11.75, the burger patty was almost the size of a slider & the bun was bigger than the patty. I could’ve been a larger patty. The fries were good, seasoned with some spices that made them kind of hot, but I liked that.
Would I go back? Yea, if someone wanted to go there I would, but I don’t know if I’d be the first to suggest it.