Polo Park

Love this location and community so much. I wish I could buy my apartment. The staff is so friendly and helpful. Neighbors are quite and respectful. Everything is maintained. Amenities are excellent!

I’ve lived here for over a year & love it! Last month I moved to a different apartment in this same complex and it just reconfirmed how much I love the staff! They go above & beyond every time I’m in the office or need to contact them & I am so thankful. They made the moving process a breeze!
Also, I knew my lease would be up soon so when I was debating whether to stay or find something else I was looking around at other places. The prices!!! Oh my. Our rent is so much cheaper than when you get a little further in to Nashville, but we’re not out in the boonies either. It’s in such a safe area, you just have to hop on Lebanon Pike to get downtown, & Target is just across the street (HELLO — sorry wallet). Best of everything. Also had no idea how lucky we are to have laundry in our apartment. Definitely worth the price & so happy I stayed!

The absolute worst excuse for a place if living I’ve ever witnessed in my life. I’m from Memphis and even their apartments are better ran and have better customer service than these imbeciles. The most over prices pieces of crap I’ve ever witnessed. I paid $ 960 every month for a 1b1b a little over 600 sqft. IN HERMITAGE. Wtf… You get charged for pest control which I did not see once in the year I lived there. When I asked they said «they spray outside so you probably just haven’t seen them». Yeah… I had bugs in my apartment constantly, even after buying all of my own sprays to try and handle the situation, and requesting they come spray more. And you also get charged about $ 15 a month for trash fee for the one dumpster in the whole complex that NEVER gets emptied. It’s always overflowing and smells like death. And also, $ 15 a month from every single apartment for 1 dumpster that never gets emptied. They’re making a killing off of nothing. The real kicker is just the joke of staff in the place. The office is nothing but imbeciles who probably can’t even operate a coloring book right. They lost the keys I returned after moving out and charged me then, after me calling they «found them». The incompetence is through the roof. The only 2 people on this staff worth anything re the 2 main maintenance guys. Don’t know their names but the bald one and the older guy with brownish/​grayish hair. They were always a pleasure to deal with and easy to communicate with. Unlike the office. After 5 days of trying to reach the business manager because of questions regarding the final bill she finally calls and was a complete [expletive] and pretty much hung up in my face. I wish I could word this rant how I want and show these people how I really feel. But yea overall, −13÷10 experience in this shit-​hole. Save your money and move to a better area with a staff that has common sense. You won’t regret the decision.

Zero stars. So glad I moved out of this place. Horrible office workers and horrible insect problem. If you love paying way too much for a small apartment with popcorn ceiling walls with all the spiders and beetles you can imagine… this may be the perfect place for you.

I looked all over for an affordable apartment that was safe and we found polo park and loved it right away. The complex is nicely kept, maintenance is amazing and the staff is great! We’ve lived here for almost a year and we’re resigning our lease for another year. I’m a pretty picky person when it comes to safety and amenities and I really can’t say anything bad about it. The ducks are really neat too, they come right to our patio and we feed them bread! I’m trying to get my best friend to move here, so I’d definitely recommend this place to anyone.

Very pleased with this place. I’ve been a resident for nearly 2 years, with very little negatives to say.
The staff is great! Service needs are met same/​next day! Grounds are kept clean and maintained. Amenities include 2 pools, indoor and outdoor spa, sauna, gym with tvs and sound system, indoor racquetball court.
My one and only complaint is the lack of garage rentals, and parking. If you get home late it can be challenging to find a close parking spot, depending on the building you live in.