Panera Bread

I ordered an almond milk cappuccino and it tasted like melted plastic. Not sure what happened there but I had to throw it away it was so bad

DO NOT GO TO THIS LOCATION!
I’m a loyal Panera patron and even have the rewards card, but the way I was treated at this location was horrible.
I walked into their location 10 minutes to 6pm and waited behind a gentleman who was ordering his food, but when it came time for me to get helped the cashier told me that they closed 10 minutes before and then went on to say if I wanted to pay an additional $ 5 she would take my order. I told her no thanks and left the restaurant, but when I got back to my hotel I looked it up online and they did not close until 9pm! I even called the restaurant to confirm that they were in fact open and she just refused to help me.
Horrible service I don’t know if it was because of my race, but I will never go to this location and I would advise anyone looking at this not to go!

Not sure if they didn’t know about everything going on on Saturday night, didn’t think it would affect them at their location, or just don’t plan well in general… but we visited this site and it was totally understaffed. The line took longer than it should (though the 1 guy taking orders was doing the best he could) and they were out of most things. One guy (maybe the manager?) seemed to just be walking back and forth yelling what they were out of, which was something new every couple of minutes.
The food was standard Panera food, which is to say it was fine but nothing special.

I eat at Panera fairly often and all around the country. This is the worst Panera experience I’ve had. Arrived around 10am for a late breakfast. Dining room looked like a school cafeteria when the kids head out to recess. There were plenty of relaxed employees around that might have seen to cleaning up as there were only 7 other people in the place. Ordered a «power sandwich» of egg white and turkey sausage. Sandwich was made so hurriedly that it was sliding apart with tomatoes hanging out of the middle but somewhat glued together by cheese. The sausage consisted of about 1 tbsp of crumbled sausage thrown on top of the egg white patty. I asked the manager if that was the appropriate amount of sausage. He explained that it’s more like a garnish to go with the egg white. As I ate, the dining room remained dirty without preparation for the lunch hour while employees slouched in booths and took breaks. Find a different place, you’ve been warned.

We walked in and saw a line of 70 people at 5:30pm with only one person taking orders. It took us 45 min to place the order. The food was good but the place is not well managed. People from the Music City Centre and the Conference Center come here to have dinner between sessions. Management should plan better to offer better service. The place is clean.

Recently visited Nashiville, TN and had a breakfast and bought a cake. I asked the staff if I can pick up the cake later and he put them away safe and gave it to me in a box and take out bag. Great service and food is alway Great!
Anyone opening in Hawaii?

This review is strictly based off ordering, service, & phone service. We are in town for the week. Panera is one option that we decided to select. Day 1 we ordered from w/​a total of 5 orders. All orders were correct however they forgot to make my Soba noodle bowl w/​chicken. They apologized. We went back the next day and AGAIN it happened. WTF? Seriously, how does that happen twice??? I decided to call the store & speak w/​a manager. The phone just rings & then disconnects you after you select option 5. I like the location & how close it is, but it’s pretty ridiculous that orders keep being missed. Not a fan of this Panera.

Horrible! This location was great for the first three years. Being as it’s less than a block from my office occasionally (for convenience sake) l I will pick up lunch here. It never fails to disappoint. I need to quit being lazy and walk the extra block to Jimmy Johns. Much better food and service and it costs $ 2-​$ 3 less than panera.

This was one of the worst panera experiences I’ve ever had. We came here after reaching a couple of closed on Sunday restaurants in the area. I’ve been to many panera locations and I’ve never had such bad food and service.
The lady that took our order was disrespectful and very apathetic. We were not greeted and when we were deciding on food she was on her phone. After hearing us discuss our options she never interfered and mentioned how they were out of bread bowls and sides of bread. (Also, how does panera run out of bread?!). It was very frustrating having her take our order.
I got a half Sierra turkey and Caesar salad. The Turkey in the sandwich tasted weird like it was expired, there were about 2 pieces of greens, and 1 piece of onion on there. It was very sloppily made. The salad was even worse and it seemed like they dumped half of a bottle of dressing on there making it inedible. Also I bit into what tasted like frozen chicken.
Just go to another panera location. This one is very poorly managed.

I used to like going here but no longer. I go to get a free reward for my account and all get is a girl with a smirk and questioning about what phone number i used. I haven’t change my number in 15 years that is the phone number I registered it with quit you’re laughing looking at my my name. But they won’t. Straight up rude.

Chain restaurant with oke (mediocre) food on a good spot. Nice big indoor and outdoor seating, in and out the shades. Prompt service.
What I didn’t like was that they ran out of almost every hot tea flavor not offering that much choise. And my veggie sandwich was dissappointing and lacked flavor.
And the wifi didn’t work. Neither inside nor outside. And we’ve tryed it on three different devices (Apple and Android) It makes a connection, but nothing happens. Despite full coverage.
And excuse any grammar and spelling mistakes. English is not my first language. And if that isn’t bad enough my Apple device keeps trying to change English words into ‘proper Dutch’. Yes, you’ve guessed right, my first language.

We are in town for a conference this week and have had breakfast here for 3 days of the week. Would come again the next time we are in town. Service and staff have been fine and the restaurant was clean.

Not a good Panera.
My broccoli cheddar soup was thin and watered-​down. What’s going on here?
Service is a bit slow but the associates are friendly at least. But even my sandwich was sloppily made.
I’ve been to dozens of Paneras all over. This one is kind of bad.

I wonder what time they open? The web site only gives the hours for today, I want to know about tomorrow am.
update: they open early and the staff are really nice. The toasted bagel was perfectly adequate. The fruit salad had a moldy blueberry in it though.

I’m giving them two stars because of the fact that it is the worst managed panara I have ever been to! the food is always great it’s if u can get it on multiple occasions I have waited 15 plus minuets and their was only one person in front of me when I walked in and the employee was so confused asked the manager for help the lady manager looked at her and walked away!!! I waited 5 more minuets and left the other day I went in at 11:30am Asked for a pick two with soup and she responded with we don’t serve soup till 11am I told her it was past 11 then she replied let me check and yelled at another employee they didn’t responded and she looked at me and said they were out!!! Love panara but this location is a no go!!! Try Ty’s soup and sandwiches instead!

This is your pretty standard Panera. We got a quick breakfast here before a Segway tour one day, I just got a bagel. They don’t have salt bagels and I’m not sure if that’s just a northern thing or what, they gave me a crazy look when I asked for one, lol.
This was quick and easy and I would come back if I was in the area.

3.5 stars
So Panera is chain, but at least its menus and prices are pretty consistent across the country.
What this Panera has going for it is:
1. Location right next to the convention center
2. Free Wifi
3. A nice outside patio
Although, one of the major drawbacks is its location, especially during a convention break, as it can get extremely busy.
While Panera may not have as many gluten free options as some other places, it’s nice that at least they have some. There is no separate GF menu, but if you are unsure, ask for the allergen list at the register.
I do like that they took GF allergies serous by noting it on the order and making sure that workers changed their gloves and double checked with me on my order. The one awesome/​bad thing about my meal was the sweet tea. Coming from up North, I forgot how sweat Southern sweat tea could be and the amount of sugar it contains.
If your looking for some really sweat tea and a decent non-​break the bank meal, Panera is a good option.

I normally love Panera. This location had unenthusiastic staff, dirty restrooms and dining area, long service times and cold coffee and soup. I might be spoiled by my amazing small town Panera in Johnson City, TN.

This Panera is within easy walking distance of my office, so I get there pretty often when I’m able to force myself to eat a healthy lunch. It’s a great combination of speed and freshness. By the time noon comes around the line can get pretty long, so try to get there by 11:45 if you can.
They have some new salads (as of Sept. 2013) that are delicious and very healthy. My favorite is the Grilled Chicken and Hummus Power Salad, which is really tasty and has virtually no carbs.
Now, to counteract all that healthy stuff, note that SBUX isn’t the only place you can get your PSL fix. Panera’s is pretty darn good.

I love this restaurant. It is near my office so I go here quite a bit. They gave me a free bagel for my birthday so I went by and got my free EVERYTHING Bagel with Cream Cheese for breakfast before work the other day…
It was very good!
I appreciate the free bagel for my birthday. I also like to eat here for lunch!